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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,736
shipping
28,700
quality
29,260
This company responds to reviews on average within 1 day

Instant Feedback

529,313 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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All in one
August 10, 2021

Always find what I'm looking for on Tire Rack. Complete brake kit for Honda CRV without having to make multiple choices.

Date of experience: August 10, 2021
Iowa
1 review
0 helpful votes
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Excellent
August 10, 2021

Everything went very well... very proud of delivery time and good looking tires

Date of experience: August 9, 2021
Louisiana
1 review
0 helpful votes
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Great price
August 10, 2021
Updated review

Great price, quick delivery, would not hesitate to use tire rack again, most likely will!

Date of experience: August 9, 2021

Super Sail
August 4, 2021
Previous review

Super Sail

Date of experience: August 3, 2021
Colorado
1 review
0 helpful votes
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Fast
August 10, 2021

Tires were delivered within 24 hours. Prefect timing

Date of experience: August 9, 2021
Pennsylvania
1 review
0 helpful votes
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Great Selection, Quick Shipping
August 10, 2021
Updated review

The TireRack site provided the perfect set of tools to narrow my tire search and to compare the remaining options. Upon checkout, they provided a list of several local installers to choose from -- and the one I chose did a great, quick job.

Date of experience: August 9, 2021

Information was clear, pricing was competitive
August 1, 2021
Previous review

Information was clear, pricing was competitive.

Date of experience: August 1, 2021
Georgia
1 review
0 helpful votes
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Success!
August 10, 2021
Updated review

The tires I ordered online were perfect for the vehicle. Smooth transaction. Easy pickup.

Date of experience: August 9, 2021

The ordering system was easy enough to navigate
August 4, 2021
Previous review

The ordering system was easy enough to navigate. I ordered with a smile.

Date of experience: August 3, 2021
Texas
1 review
0 helpful votes
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Scorpion all terrain tire look great
August 10, 2021
Updated review

Process was easy and smooth. Submitted order with mobile tire installation. Tires were installed at my house. No worries of trying to find an approved vendor and no fuss.

Date of experience: August 9, 2021

Easy, just select and submit
August 4, 2021
Previous review

Easy, just select and submit. Tires arrive and you can even get them installed while you kick back at work or home with mobile installer.

Date of experience: August 3, 2021
Colorado
1 review
0 helpful votes
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Since you are going to make me type something... I hate filling out these things... it's a waste of time. I had a good experience. Up until I had to fill this out. Just let me give you money for parts that I need, if that isn't easy enough for you then I will take my business elsewhere.

Date of experience: August 9, 2021

Easy site to navigate
August 3, 2021
Previous review

Easy site to navigate

Date of experience: August 3, 2021
Puerto Rico
1 review
0 helpful votes
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Price we're about right, but have to work with shipping cost is quite too much.

Date of experience: August 9, 2021
Indiana
1 review
0 helpful votes
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Wheel tire package
August 10, 2021

Ordered online, 2 days later wheels and tires were at my house. Very fast, and arrived in perfect condition.

Date of experience: August 9, 2021
New York
1 review
0 helpful votes
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I've been using Tire Rack to find the right tires for my car for last 10 years. I've never had buyer's remorse. Always been satisfied. Customer reviews are a huge reason I come back to this site.

Date of experience: August 9, 2021
Colorado
1 review
0 helpful votes
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Quick and painless.
August 10, 2021
Updated review

Very detailed information and many options to choose from. The tires arrived on the day they were scheduled to be delivered, which was two days after the order was placed.

Date of experience: August 9, 2021

Very detailed information and many options to choose...
August 3, 2021
Previous review

Very detailed information and many options to choose from.

Date of experience: August 3, 2021
Texas
1 review
0 helpful votes
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Delivery
August 10, 2021

Was told the tires would be deliver to my door in 2 days. I received 3 of 4 tires 4 days later and the fourth tire 6 days later. Other than that the experience was great.

Date of experience: August 9, 2021
Oklahoma
1 review
0 helpful votes
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I bought tires, and received tires. You did your job.
August 10, 2021
Updated review

To many stupid questions in required fields. If I don't check yes for something that means I don't want it. I should have to check no. No yes check would mean no.

Date of experience: August 9, 2021

To many stupid questions in required fields
September 3, 2021
Previous review

To many stupid questions in required fields. If I don't check yes for something that means I don't want it. I should have to check no. No yes check would mean no.

Date of experience: August 3, 2021
Pennsylvania
2 reviews
0 helpful votes
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Easy pickup
August 10, 2021
Updated review

So far so good! I arrived for pickup just as the person in front was leaving - fast and easy.

Date of experience: August 9, 2021

So far so good!
August 4, 2021
Previous review

So far so good!

Date of experience: August 3, 2021
Arkansas
2 reviews
0 helpful votes
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The only tire source.
August 10, 2021

From shopping to mounted in two days cheaper than local. It will take a lot to steal my business from Tire Rack.

Date of experience: August 9, 2021
New York
1 review
0 helpful votes
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Good
August 10, 2021

Just what I needed before my vacation trip thank you

Date of experience: August 9, 2021
Pennsylvania
1 review
0 helpful votes
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Title
August 10, 2021

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Date of experience: August 9, 2021
TT
1 review
0 helpful votes
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Tire purchase
August 10, 2021

Tire Rack had the tires I needed, and they were delivering free to my shippers.The process was easy to navigate the site.

Date of experience: August 9, 2021
Pennsylvania
2 reviews
0 helpful votes
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Just perfect!
August 10, 2021

User friendly shopping experience, reasonable prices and awesome customer service!

Date of experience: August 9, 2021