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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Always find what I'm looking for on Tire Rack. Complete brake kit for Honda CRV without having to make multiple choices.
Everything went very well... very proud of delivery time and good looking tires
Great price, quick delivery, would not hesitate to use tire rack again, most likely will!
The TireRack site provided the perfect set of tools to narrow my tire search and to compare the remaining options. Upon checkout, they provided a list of several local installers to choose from -- and the one I chose did a great, quick job.
Information was clear, pricing was competitive.
The tires I ordered online were perfect for the vehicle. Smooth transaction. Easy pickup.
The ordering system was easy enough to navigate. I ordered with a smile.
Process was easy and smooth. Submitted order with mobile tire installation. Tires were installed at my house. No worries of trying to find an approved vendor and no fuss.
Easy, just select and submit. Tires arrive and you can even get them installed while you kick back at work or home with mobile installer.
Since you are going to make me type something... I hate filling out these things... it's a waste of time. I had a good experience. Up until I had to fill this out. Just let me give you money for parts that I need, if that isn't easy enough for you then I will take my business elsewhere.
Ordered online, 2 days later wheels and tires were at my house. Very fast, and arrived in perfect condition.
I've been using Tire Rack to find the right tires for my car for last 10 years. I've never had buyer's remorse. Always been satisfied. Customer reviews are a huge reason I come back to this site.
Very detailed information and many options to choose from. The tires arrived on the day they were scheduled to be delivered, which was two days after the order was placed.
Very detailed information and many options to choose from.
Was told the tires would be deliver to my door in 2 days. I received 3 of 4 tires 4 days later and the fourth tire 6 days later. Other than that the experience was great.
To many stupid questions in required fields. If I don't check yes for something that means I don't want it. I should have to check no. No yes check would mean no.
To many stupid questions in required fields. If I don't check yes for something that means I don't want it. I should have to check no. No yes check would mean no.
So far so good! I arrived for pickup just as the person in front was leaving - fast and easy.
From shopping to mounted in two days cheaper than local. It will take a lot to steal my business from Tire Rack.
Just what I needed before my vacation trip thank you
Tire Rack had the tires I needed, and they were delivering free to my shippers.The process was easy to navigate the site.
User friendly shopping experience, reasonable prices and awesome customer service!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

