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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,732
shipping
28,696
quality
29,256
This company responds to reviews on average within 1 day

Instant Feedback

529,231 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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New Wheels and Tires
September 3, 2021
Updated review

Very easy and convenient process.
Excellent service and excellent product.

Date of experience: September 3, 2021

Easy online experience
August 28, 2021
Previous review

Easy online experience.

Date of experience: August 27, 2021
Colorado
1 review
0 helpful votes
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Excellent.
September 3, 2021

Excellent automated service from purchase to delivery. Well done.

Date of experience: September 3, 2021
Pennsylvania
2 reviews
0 helpful votes
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Easy Process
September 3, 2021
Updated review

Very easy to shop on the website and find several choices.

Date of experience: September 3, 2021

Very easy to shop on the website
August 28, 2021
Previous review

Very easy to shop on the website.

Date of experience: August 28, 2021
Florida
1 review
0 helpful votes
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Surprise price
September 3, 2021

Tire was in stock, delivered to store when expected, had to call to see if delivered when they should've called me, installed today 9/3/21. Bought 4 tires during a sale 6 or 7 2019@ 183.00/ea, paid 290.00/freight for 1. Great tires BF Goodrich Rugged Trail TAs. I get 60k for each set. Only reason I needed this 1 was an accident that had a 1.5" slice in sidewall which happened on 7/7/21 rear passenger side. Had the store air up the original spare which still looks good, 2003 Dodge Ram 2500 4x4 long bed 196k miles.

Date of experience: September 3, 2021
Montana
1 review
0 helpful votes
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Good tire
September 3, 2021

I needed one tire shaved for my AWD car and Tire Rack cam through! Shaving is right on the money and quick service thank you!

Date of experience: September 3, 2021
Pennsylvania
1 review
0 helpful votes
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Great Customer Service
September 3, 2021
Updated review

The installer I chose was having some business problems, so before my tires were delivered, I was able to contact Tire Rack so that they could re-route my tires to a new installer. They contacted UPS while my tires were out for delivery. They showed up at my new installer only 1 day later than originally planned.

Date of experience: September 3, 2021

Easy to navigate thru this web page
August 28, 2021
Previous review

Easy to navigate thru this web page.

Date of experience: August 28, 2021
Missouri
1 review
0 helpful votes
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New shoes for my GTO
September 3, 2021
Updated review

Site is easy to use and got what I wanted without much trouble.

Date of experience: September 3, 2021

Site is easy to use and got what I wanted without much...
August 26, 2021
Previous review

Site is easy to use and got what I wanted without much trouble.

Date of experience: August 26, 2021
Washington
2 reviews
0 helpful votes
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Quick and easy service
September 3, 2021

In prep for the winter season needed to replace the rear tires on the X3, easy to navigate web site and really fast service to the house

Date of experience: September 3, 2021
New York
1 review
0 helpful votes
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The best on-line option.
September 3, 2021
Updated review

Intuitive process, with some ability to compare tires.

Date of experience: September 3, 2021

Intuitive process
August 28, 2021
Previous review

Intuitive process.

Date of experience: August 28, 2021
North Carolina
1 review
0 helpful votes
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Solid service
September 3, 2021

Good. No complaints! The communication about shipment and delivery was very appreciated.

Date of experience: September 3, 2021
Hawaii
1 review
0 helpful votes
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Great service!
September 3, 2021

I live in Hawaii and it's almost impossible to find mainland companies that ship to Hawaii residents at a reasonable cost. I ordered a tire and receive my package within a few days with FedEx Express. And the cost for it all was fair and reasonable!

Date of experience: September 3, 2021
Ohio
1 review
0 helpful votes
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New wheels and tires for my MR2
September 3, 2021
Updated review

Not the first time I've done this. Tire Rack rocks!

One issue with UPS... Why did they send my tires to our local UPS hub 12 miles away, then send them to Columbus, 150 miles away? Delivery was one day late, but the Rack gave me a credit for my trouble.

Date of experience: September 3, 2021

Not the first time I've done this
August 28, 2021
Previous review

Not the first time I've done this. Tire Rack rocks!

Date of experience: August 28, 2021
Washington
1 review
0 helpful votes
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Easy and great pricing.
September 3, 2021

Looking for a not too common tire size. 205-50-15 for my E30. Great selection and pricing. The Continental's look great on it!

Date of experience: September 3, 2021
Indiana
1 review
0 helpful votes
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Tires
September 3, 2021

As soon as I placed my order, I received a call to verify the size of the tires and to make sure that's what I needed. I explained we was replacing the tires on the truck and that's the sizes they had on it. All was good to go and got the tires when they said I would receive them! Fast Shipping & excellent service! Will definitely use again!

Date of experience: September 3, 2021
New York
1 review
0 helpful votes
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New tires
September 3, 2021

Ordered on line with no problem. Promptly received e-mails from Tire Rack regarding info about order.

Date of experience: September 3, 2021
Kansas
2 reviews
0 helpful votes
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New Khumo tires
September 3, 2021
Updated review

User friendly online ordering process!:):):):):):)
:)

Date of experience: September 3, 2021

User friendly online ordering process
August 28, 2021
Previous review

User friendly online ordering process

Date of experience: August 28, 2021
Oregon
1 review
0 helpful votes
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Lightning fast delivery
September 3, 2021

Ordered on Saturday morning. Shipped Monday. Received today! Wow

Date of experience: September 3, 2021
New Mexico
1 review
0 helpful votes
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2017 Lincoln Continental
September 3, 2021

Every thing was just perfect. We always replace all four tires when we pur hase tires and we have never been disappointed with your service. Fast and efficient

Date of experience: September 3, 2021
California
1 review
0 helpful votes
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Ordered. Back ordered. No problem. I'll wait.
No response to inquiry emails. Then shows in stock several months later. So order again. Promptly get an email asking if I meant to order it twice. Responded no - just the one order. No acknowledgement... but did get my one order soon after. Just crappy customer service and follow-up. So I wont one-star.

Date of experience: September 3, 2021
Minnesota
2 reviews
0 helpful votes
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Nice rims
September 3, 2021

Rims came fast and as promised. The boxes were double wrapped to protect the rims. The center caps came with the wheels and I ordered extra not clear that they would come with the wheels.

Date of experience: September 3, 2021