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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,826
shipping
28,790
quality
29,350
This company responds to reviews on average within 1 day

Instant Feedback

530,911 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Easy and Quick
September 7, 2021

Great prices, fast delivery and very simple! I would highly recommend and am now a costumer for life!

Date of experience: September 7, 2021
Virginia
1 review
0 helpful votes
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Great tires and quick shipment
September 7, 2021
Updated review

I searched and found my tires with no problem. Even though it was a little annoying that they had to confirm the size I ordered I understand why they did it. Once my order was confirmed I had my tires in two days and on my vehicle within 3 days. I'll definitely be thinking of the tire rack when I need more tires

Date of experience: September 7, 2021

Good selection and prompt shipment
June 12, 2020
Previous review

Good selection and prompt shipment

Date of experience: June 12, 2020
Kansas
1 review
0 helpful votes
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FIRESTONES LE3
September 7, 2021
Updated review

The reviews about the tires I am interested in make it very easy to shop.

Date of experience: September 7, 2021

The reviews about the tires I am interested in make...
September 1, 2021
Previous review

The reviews about the tires I am interested in make it very easy to shop.

Date of experience: September 1, 2021
Illinois
1 review
0 helpful votes
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Got it Next day delivery
September 7, 2021

Always have what tires I need for all different vehicles

Date of experience: September 7, 2021
New Jersey
1 review
0 helpful votes
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Outstanding
September 7, 2021
Updated review

Great prices, fast delivery, outstanding service, great quality tires.

Date of experience: September 7, 2021

Great prices, fast delivery
September 1, 2021
Previous review

Great prices, fast delivery

Date of experience: September 1, 2021
Texas
1 review
0 helpful votes
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No
September 7, 2021

I had a great experience. Thank you for this so much.

Date of experience: September 7, 2021
Pennsylvania
1 review
0 helpful votes
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Quick turnaround
September 7, 2021

Needed 4 tires on short notice, that would last to the end of my lease, without paying too much. Tire Rack had a good selection of options for us, and the tires we purchased were shipped the same day and arrived at our installer the next day. Had to wait for the installer due to labor challenges, but we got the car back on the road in two days, and didn't have to worry about getting to work the next day.

Date of experience: September 7, 2021
New Jersey
1 review
0 helpful votes
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Almost tight
October 7, 2021

I ordered 4 center caps that are silver and i got 3 silver and 1 teal one. Other then that it was perfect.

Date of experience: September 7, 2021
Albert K. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. We've sent you a direct message to get some additional order information from you.

Texas
1 review
0 helpful votes
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Good
September 7, 2021

Good. Fast and fast. Will come back again. Will recommend.

Date of experience: September 7, 2021
Minnesota
1 review
0 helpful votes
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Rubber Love
September 7, 2021
Updated review

Great website; good pricing and overall consumer experience. Super fast delivery too!

Date of experience: September 7, 2021

Great website
August 20, 2021
Previous review

Great website

Date of experience: August 20, 2021
Florida
1 review
0 helpful votes
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Quick and easy
September 7, 2021

Order-received and mounted within 4 days. Great response to questions

Date of experience: September 7, 2021
Michigan
1 review
0 helpful votes
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Fast delivery
September 7, 2021

Delivered to my local tire shop the next day. Can't ask for more.

Date of experience: September 7, 2021
Virginia
1 review
0 helpful votes
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Happy
September 7, 2021

I'm satisfied with my selection, so far so good. I hope they just as well in the snow this winter.

Date of experience: September 7, 2021
Wisconsin
1 review
0 helpful votes
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Tire
September 7, 2021

Fast shipping and easy to order online and good prices on tires

Date of experience: September 7, 2021
Pennsylvania
2 reviews
0 helpful votes
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Needed a tire Quick Fast
September 7, 2021

I have a 2021 brand new Mercedes Amg Gle53 coupe and my tire was on back order until close to the end of sept. Being as though it was only a flat I couldn't have my car in the shop that long so I found tire rack found the tire I needed a different brand but still same class. Ordered it picked it up same day!

Date of experience: September 7, 2021
Maryland
1 review
0 helpful votes
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Great option for tires
September 7, 2021

Everything worked out as they said. I found the tires I wanted for my 2017 Chevy Tahoe. They price was great the shipping was free. Sent them to my local Pep Boys, dropped my truck off once I got the email confirmation for the delivery. They put my tires on and balanced and replaced my TPS all for a great price.

Date of experience: September 7, 2021
California
1 review
0 helpful votes
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Fast delivery
September 7, 2021

I ordered a new tire and it arrived literally within 2 days. The replacement is being fully covered under the warranty. I would recommend getting the warranty on new tires, it's worth it.

Date of experience: September 7, 2021
Florida
1 review
0 helpful votes
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Quick delivery, good price
September 7, 2021

Surprised how fast the tires were delivered, it was literally 10hrs from the time i ordered them

Date of experience: September 7, 2021
New Hampshire
1 review
0 helpful votes
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Pirelli Scorpion AS Plus3
September 7, 2021

Very easy to place an order. Lots of good feedback after ordering.

Date of experience: September 7, 2021
Alabama
1 review
0 helpful votes
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2015 Infiniti QX60
September 7, 2021

Delivery was very fast and efficient. Tires were ordered first thing Monday morning and were delivered to the tire installer on Tuesday.

Date of experience: September 7, 2021