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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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So quick and easy, great price and real fast delivery.
Great experience all the way from Alaska! No problems with Customer service, shipping, or delivery. Tire rack Customer service rep (Oscar) emailed and called w/in 24hrs of me placing my order online, to confirm my truck had a lift for the Cooper
Discover AT3 XLT 285LTx60Rx20. Immediately after confirming my truck setup was gtg for oversized tires with Oscar, the order was executed and I received my tires
And wheels w/in 2 weeks. Tires shipped from Louisiana and 1 wheel from Nevada via FedEx which was perfect during a port shipping issue going on right now.
Every person working at Tire Rack had a positive, helpful attitude that that they would assist me with whatever my concern was. This was an excellent expereience. Everything was performed onschedule. I would tell any future customer that my experience was exceptional- from initial call to installation was about 6 days and the installation itself was about one hour - as scheduled. The facility was clean and modern. All Tire Rack personnel were knowledgeable and trying to be helpful.
I have used your service in past, like to have lots of tire options and get the reviews and tire rack drive assessments to help make a decision.
Good pricing with free delivery! Researched other dealers and no one beat this pricing.
Paypal integration is inaccurate. Errors with Generic Error
First order 3 days ago said delivery was estimated by yesterday, but the tires have not been shipped. Trying again with another set of tires.
These were delivered, and mounted yesterday.
EXTREMELY helpful chat person, Gus, who was able to answer all my questions so that I could order the correct tires. Thanks so much!
The tire I was looking for was available and I ordered in the afternoon, my tires were at my door the following morning. Talk about fast delivery time! Quick and easy...!
I love that it didn't time out when I took most of the day to place the order due to distractions. Prices are same as big club warehouse stores without the membership fee.
I had no trouble finding the tires I needed and they arrived right on time. I did use the chat line to confirm that I had the right size. The response was quick an helpful.
Pretty easy, done straight from my phone. Wish I could tell where the pick up options were without opening another browser. Thanks!
Ordering my tires through Tire Rack was amazing! I really enjoyed the simple and easy process. I also loved the fact that the tires arrived the very next day. Great Experience!
Easy site to work with. Prices are right there. No need to call for a quote like other places.
Great online tire selection and easy checkout! Great tire selection and easy checkout! Great tire selection and easy checkout! Great tire selection and easy checkout! Great tire selection and easy checkout!
Site was easy to navigate for a "non-car person". I was able to add my car's model and it gave me options that were customized for my car.
Using Tirerack.com was Fast and Easy! First I spoke to my installer- he recommended me buying online using Tire Rack. He advised me not to give my vehicle info, in case the tires were not a vehicle match according to Tire Rack's records, which might have delayed my order. I ordered according to tire size, and shipped them directly to my installer. The four tires arrived the next day- SO FAST!
As always, excellent quality, service. And now that I can pickup just a few miles from home this is fantastic. I've been purchasing for you guys for YEARS, and I can't wait to continue to do so. Tires are great, and the reviews you have for the tires are extremely helpful. I picked up my tires on Saturday, and the service was amazing.
Thanks!
It was pretty easy experiencce finding the tires I wanted and going through the order process with Affirm. Thank you very much
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We understand your frustration and appreciate your patience. The tire industry, like most industries, has experienced unforeseen closures and shipping delays. Please know we are doing our best to get backordered products restocked as soon as possible.