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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Tire Rack had the work trailer tires I needed at a reasonable price- and the fastest delivery date- They got them from Nevada to California overnight! Instead of delivering them the next day as expected, Ontrac shipping sat on my order for 4 days even though they were only an hour from my address. Very frustrating.
Very easy... just hope the order is correct for my car.
I've ordered from tire rack before and will do again.
It was fine, little trouble with credit card address. Po box is credit address and site would try to change ship address too. All good. Julian chat helped
Easy to navigate web site, with lots of useful information. Ordering was very easy and changes to my order were quick and easy.
No fluff just straightforward information. Will consider purchasing from TireRack for future purchases.
Tire Rack has been my goto for researching tires since the origin of the "www". Best selection to compare. Reviews plus their own testing. So far, the extra data has been accurate. Website works! It has always worked!
Never had an issue with Tire Rack and prices are good
Great service and fast shipping, it took my tires 2 days to arrive, overall satisfied with my purchase.
Outstanding service they went up and beyond for me helping me order the correct parts for my vehicle I will give them a five stars for all and will always do business with this company
Yesterday I live chat with a guy named Ross and he was very helpful. I like how you can see what the item is going to look like on your vehicle.
Easy Peasy, Lemon Squeezy. I'm a little bit of a tire nerd. Two wheeled or four wheeled, even eighteen. It really helps to have great information and a lot of options. Just sayin'.
I don't know why I thought I could buy elsewhere. Excellent experience, yet again!
Steve was the representative and he helped me with the sizes and the tires. Such a relief to deal with a true professional. The tires were delivered to the installer on the date promised and the tires' quality was superior and the price for the tires were less than the market.
Great customer service. They called to review my order (and to verify that the TPMS tool I ordered would work with my vehicle). Picking up my order at the warehouse was hassle free. 100% satisfied, will definitely recommend.
I went to TireRack to purchase a new set of tires for my Infiniti Q70L. I decided to send the tires to my local shop. For some reason, I couldn't schedule the installation right away - the page was blank. But I immediately got a confirmation email and was prompted to schedule my installation. I scheduled the appointment and everything worked out well!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

