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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,738
shipping
28,702
quality
29,262
This company responds to reviews on average within 1 day

Instant Feedback

529,453 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Great Experience!
September 30, 2021

Steve was excellent on QuickChat. I ordered my tires online on Thursday. They arrived as promised Friday afternoon. Keith, my mobile technician called me on Monday to tell me he was hours early. His Tire Rack van was equipped with all the necessary machines to mount and balance all 4 tires. Keith was friendly, efficient, and very knowledgeable about installing tires. I rate this experience 20 out of 10!

Date of experience: September 30, 2021
Washington
1 review
0 helpful votes
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Best Tire Company
September 30, 2021

Easy to find the research on the tires I want through Tire Rack. Their extra research, testing, and reviews really make the tire purchasing process easier and gives me the knowledge to make an educated purchase.

Date of experience: September 30, 2021
New York
1 review
0 helpful votes
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Easy to get what you want...
September 30, 2021

Great site! Easy to navigate; handy tool to match your tire to your car's make, model & year; customer reviews and the in-house TireRack reviews all seem helpful and legit. Big selection and fast, free delivery. I'm a repeat customer and may never buy tires anywhere else again.

Date of experience: September 30, 2021
Texas
1 review
0 helpful votes
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Much love
September 30, 2021

Tire rack always has the tires I want at the best price.

Date of experience: September 30, 2021
Ohio
1 review
0 helpful votes
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Very pleased
September 30, 2021

Easy site to navigate, great recommendations and selection for my vehicle, wheels and tires came as ordered, fast delivery and packaged well, no damage.

Date of experience: September 30, 2021
Ohio
1 review
0 helpful votes
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Peace of mind
September 30, 2021

Highly Recommeded by a current customer and Tire Rack delivered! Very happy with the tires and the service

Date of experience: September 30, 2021
North Carolina
1 review
0 helpful votes
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Title
September 30, 2021

Best way I know to shop tires and wheels, the mounting and balancing is also appreciated!

Date of experience: September 30, 2021
Maryland
1 review
0 helpful votes
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New tires
September 30, 2021

Nice sorting, review sorting, ratings, and tire information

Date of experience: September 30, 2021
Illinois
1 review
0 helpful votes
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Best Tire Package Deal Around
September 30, 2021
Updated review

Tire Rack and your FedEx driver do the heavy lifting, and calculating. It truly is a blessing to have balanced tires and rims with TPMS sensors and studs installed delivered to your door. Thanks to all of you.

Date of experience: September 30, 2021

Fast, easy, everything I need to be safe this winter,...
December 5, 2019
Previous review

Fast, easy, everything I need to be safe this winter, checked out with ease!

Date of experience: December 5, 2019
Virginia
1 review
0 helpful votes
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Great prices and free delivery
September 30, 2021

Quick, easy and reasonably priced! I also got free delivery.

Date of experience: September 30, 2021
Michigan
1 review
0 helpful votes
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Repeat Customer Satisfied Again
September 30, 2021
Updated review

Great selection, wealth of information available. Tire Rack testing with one vehicle helps with an educated purchase.
Knowledgeable staff that want to ensure a proper fit for your vehicle.

Date of experience: September 30, 2021

Love the information, rage of products, testing results,...
September 30, 2021
Previous review

Love the information, rage of products, testing results, and consumer reviews.

Date of experience: September 29, 2021

I greatly appreciate they informative details of the...
October 3, 2020
Previous review

I greatly appreciate they informative details of the products as well as the highly detailed comparison and individual tire test results. A huge bonus is the extensive consumer reviews for tires not tested. Naturally, some consumer reviews aren't very descriptive, but there's gold to be found.
I appreciate also the very detailed product searches and large variety of options. I prefer more options to appropriately select versus being forced to obtaining.

Date of experience: October 2, 2020
Alabama
1 review
0 helpful votes
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Great products excellent prices
September 30, 2021
Updated review

This is where I buy my tires. Fast shipping and excellent prices

Date of experience: September 29, 2021

Awesome
March 27, 2021
Previous review

Awesome

Date of experience: March 27, 2021
California
1 review
0 helpful votes
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Tire Rack had the work trailer tires I needed at a reasonable price- and the fastest delivery date- They got them from Nevada to California overnight! Instead of delivering them the next day as expected, Ontrac shipping sat on my order for 4 days even though they were only an hour from my address. Very frustrating.

Date of experience: September 29, 2021
New York
2 reviews
0 helpful votes
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Service
September 30, 2021

Very easy... just hope the order is correct for my car.

Date of experience: September 29, 2021
Florida
1 review
0 helpful votes
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?
September 30, 2021

Very easy and plenty of information to make decision

Date of experience: September 29, 2021
Florida
1 review
0 helpful votes
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Excellent
September 30, 2021

Great prices, easy to shop for! Beats any trie dealers in the area.

Date of experience: September 29, 2021
Virginia
1 review
0 helpful votes
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Satisfied customer
September 30, 2021

I've ordered from tire rack before and will do again.

Date of experience: September 29, 2021
Texas
1 review
0 helpful votes
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Fast delivery
September 30, 2021

It was fine, little trouble with credit card address. Po box is credit address and site would try to change ship address too. All good. Julian chat helped

Date of experience: September 29, 2021
Missouri
1 review
0 helpful votes
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Great prices and easy ordering process
September 30, 2021

Easy to navigate web site, with lots of useful information. Ordering was very easy and changes to my order were quick and easy.

Date of experience: September 29, 2021
Virginia
1 review
0 helpful votes
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Great Experience
September 30, 2021

No fluff just straightforward information. Will consider purchasing from TireRack for future purchases.

Date of experience: September 29, 2021