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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Steve was excellent on QuickChat. I ordered my tires online on Thursday. They arrived as promised Friday afternoon. Keith, my mobile technician called me on Monday to tell me he was hours early. His Tire Rack van was equipped with all the necessary machines to mount and balance all 4 tires. Keith was friendly, efficient, and very knowledgeable about installing tires. I rate this experience 20 out of 10!
Easy to find the research on the tires I want through Tire Rack. Their extra research, testing, and reviews really make the tire purchasing process easier and gives me the knowledge to make an educated purchase.
Great site! Easy to navigate; handy tool to match your tire to your car's make, model & year; customer reviews and the in-house TireRack reviews all seem helpful and legit. Big selection and fast, free delivery. I'm a repeat customer and may never buy tires anywhere else again.
Tire rack always has the tires I want at the best price.
Easy site to navigate, great recommendations and selection for my vehicle, wheels and tires came as ordered, fast delivery and packaged well, no damage.
Highly Recommeded by a current customer and Tire Rack delivered! Very happy with the tires and the service
Best way I know to shop tires and wheels, the mounting and balancing is also appreciated!
Tire Rack and your FedEx driver do the heavy lifting, and calculating. It truly is a blessing to have balanced tires and rims with TPMS sensors and studs installed delivered to your door. Thanks to all of you.
Fast, easy, everything I need to be safe this winter, checked out with ease!
Quick, easy and reasonably priced! I also got free delivery.
Great selection, wealth of information available. Tire Rack testing with one vehicle helps with an educated purchase.
Knowledgeable staff that want to ensure a proper fit for your vehicle.
Love the information, rage of products, testing results, and consumer reviews.
I greatly appreciate they informative details of the products as well as the highly detailed comparison and individual tire test results. A huge bonus is the extensive consumer reviews for tires not tested. Naturally, some consumer reviews aren't very descriptive, but there's gold to be found.
I appreciate also the very detailed product searches and large variety of options. I prefer more options to appropriately select versus being forced to obtaining.
This is where I buy my tires. Fast shipping and excellent prices
Tire Rack had the work trailer tires I needed at a reasonable price- and the fastest delivery date- They got them from Nevada to California overnight! Instead of delivering them the next day as expected, Ontrac shipping sat on my order for 4 days even though they were only an hour from my address. Very frustrating.
Very easy... just hope the order is correct for my car.
I've ordered from tire rack before and will do again.
It was fine, little trouble with credit card address. Po box is credit address and site would try to change ship address too. All good. Julian chat helped
Easy to navigate web site, with lots of useful information. Ordering was very easy and changes to my order were quick and easy.
No fluff just straightforward information. Will consider purchasing from TireRack for future purchases.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

