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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I always find what I need at a great price without the hassle of a dealer having to give me a quote and sell me a marked up tire that's not worth the price.
I bought winter wheels and winter tires and the order was fulfilled quickly and the installer suggested by Tire Rack was excellent
Excellent review of my detailed preferences and needs. Very pleased with tire selection and performance. Excellent delivery service.
Website is easy to use. Many options available and easy to buy and schedule installation
Was some kind of excellent experience and very positive. I don't know what else I can type, sorry. Thanks you.
The website steered me to a "replacement" that didn't fit my Performance vehicle. People I spoke to responded quickly and gave me a way to change the order. Get confirmation and get me on my way quickly. Thanks to The helpful people in Windsor.
(it was about three weeks ago)
Ordering is easy. Tires are always great. Deliver quickly and accurately. The issue is the TireRack credit card for the 6mo interest free financing. It's NEVER right. I get charged the full interest every single time. Have to call CFNA, then call TireRack. This leads to a back and forth every month til I just pay it off early to rid myself of the headache of it. This isn't a one off issue. I think it's been 3 sets of tires, possibly 4 that we have had to deal with this. Ordering today with my fingers crossed, but not optimistic.
Always arguing in my city over tire prices or them never having my size in stock I never have that issue ordering with Tire Rack and I can get my order to my door next day! Amazing!
I've never been disappointed in any of my encounters with Trie Rack! Thevwebsite is super easy and shipping is fast and tiresome are beautiful and dependable. I feel that prices are fair and comparable! I love that you can have tires shipped to somewhere for installation or just to your home! Thank you!
I always have a good variety to choose from for all my vehicles.
I really recommend Tirerack after 10 sets of tires purchased
I ordered roughly 5-6 sets of tires from tire rack. Multiple vehicles ranges from 16-35"They Never disappoint! Great service.
I've been buying tires from Tore Rack for years now. Fast delivery and good prices.
Reasonably priced and fast delivery.
Everything was great. The only complaint any more is the price, but this is not a tire rack issue. Everything has become so overpriced i find it hard to buy anything anymore. I just saw a report backed by the numbers that business are rolling in the money right now. As they all cry poor and inflation is killing us and tariffs are killing us the numbers tell the opposite story. They said right now business's profitability is at the highest, or very close to the highest it has been ever. Sickening
Every question answered. They have their own tire testing results to give you a better idea how they perform. Great customer service which has become exceedingly rare today. This is something that is eroding more and more everyday. This is very important since these days most companies will only acknowledge you exist until they make the sale, after that they will not even confirm your existence, they want nothing to do with you unless you are buying more. This seems to proliferate more and more every day. This is so common today that if i find a company that operates this way i just flat out refuse to do business with them, i don't care how cheap their crap is. The way tire rack operates is a breath of fresh air, and i think every company today would do well to use the tire rack's approach to customer service as a map for their own company. Thank you tire rack.
Tires are great, prices a solid. But I am unable to select a Discount Tire location to have the tires shipped for mounting. And can't order these directly through Discount's site as these sizes are not listed. Just a clunky experience.
Thank you for your fair and detailed feedback, Jon. We appreciate your patience as we're working hard to improve integrating our services to provide a smoother ordering experience and hoping the rest of the order runs smoother.
The process is simple. Wheels arrived quickly. They look awesome
Had to call in to confirm as it was a larger dollar amount. Luckily with the time zone I was able to call in before heading into work. The person helping me on the phone was pleasant
First time buying tires from tire rack I will get more feedback at a later time. Thank you.
Don't have much more to say other than that we'll see I will highly recommend them because of their BF good rents tires 50,000 mile tires. I know that much I bought them before but not with tire rack.
William, it’s great to hear your positive first impression and recommendation—and we appreciate you trusting us for your BF Goodrich tires. As you put extra miles on the set, please don’t hesitate to reach out with any questions or support you might need whenever the time comes. Looking forward to continuing to keep you safely on the road!
I love it when you place an order and things flow like they should but Tire Rack went one step further. After choosing the tires I wanted to purchase, the next steps was a recommended installer. How cool was that? Chose the installer, they shipped the tires directly to them. I set up the appointment of my choice online. I loved it!
Easily ordered a set of tires, I picked the install date and time. Thats pretty convenient.
Ive bought tires from TR for over 15 years and never had an issue that customer service couldnt fix in a phone call. Great service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Amanda, thank you for taking the time to share both your praise and concerns with us—your candid feedback is invaluable. We're glad you’re satisfied with the tire quality and service speeds, but genuinely sorry for the repeated frustrations with the financing charges; we’re actively working on this and a member of out team will be reaching out to you directly.