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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,251
value
28,686
shipping
28,650
quality
29,210
This company responds to reviews on average within 1 day

Instant Feedback

528,430 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Tire Replacement Claim
October 4, 2021

Unfortunately had a large construction screw enter the tread at the sidewall area. Tire could not be patched. The free road hazard protection plan with every purchase was great to have! I filed a claim with Tire Rack and provided invoices and pictures of the damage. The claim has been accepted and I now have a new tire mounted on my vehicle. It was a very easy process.

Date of experience: October 4, 2021
Florida
1 review
0 helpful votes
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Smooths as could be
October 4, 2021

Found the tires for my car. Placed the order and picked my installer. Product delivered in two days. Installer fees were exactly what was posted on the web site.

Could it be any easier? I don't think so.

Date of experience: October 4, 2021
Texas
1 review
0 helpful votes
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Good price
October 4, 2021

Good price but delivery was later than promised. They waited a few extra days before shipping the item out but it shipped for free so I guess you get what you pay for.

Date of experience: October 4, 2021
California
2 reviews
0 helpful votes
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Happy
October 4, 2021

Second time we have bought tires through affirm...

Date of experience: October 4, 2021
California
1 review
0 helpful votes
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Best place to shop tires
October 4, 2021

Easy to order, great prices, fast shipping, will be buying tires here again

Date of experience: October 4, 2021
California
1 review
0 helpful votes
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Great prices and great service
October 4, 2021

This is my second time buying from Tire Rack. It's easy to use the website and being able to use PayPal is convenient. Their shipping is incredibly fast.

Date of experience: October 4, 2021
Illinois
1 review
0 helpful votes
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An Excellent Resource
October 4, 2021

Reasonably pain-free (as online ordering goes), and the website has a vast wealth of information on extending the service life of tires.

Date of experience: October 3, 2021
Arizona
3 reviews
0 helpful votes
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Still a customer.
October 4, 2021
Updated review

Thank you tire rack. Was a different experience this time, hopefully this makes sense? I got a call from someone at tire rack telling me they thought I made a mistake with my order because the OEM tire was different then the tire I purchased. We obviously they didn't look up my orders because I was reordering a single tire that I had just purchased 2 months earlier. Next time before you call someone and confuse them about what they are ordering make sure you look at their previous orders. O yeah I called they guy out and told him the tire I ordered should be fine and he basically was pissed off and said FU to me.

Date of experience: October 3, 2021

Good So Far
December 1, 2020
Previous review

Good So Far

Date of experience: November 30, 2020
California
1 review
0 helpful votes
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Best way to purchase tires!
October 4, 2021

Quick and easy! Best way to purchase tires. Highly recommended.

Date of experience: October 3, 2021
Arizona
1 review
0 helpful votes
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Timely service/great product
October 4, 2021

Replaced runflats with conventional tires. An expert contacted me to make sure and make a recommendation to replace all 4 tires instead of 2 due to runflats handling different than conventional tires.

Date of experience: October 3, 2021
Minnesota
1 review
0 helpful votes
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Great experience as always
October 4, 2021

Order, delivery, and install with one of the preferred installers went perfect.

Date of experience: October 3, 2021
Indiana
1 review
0 helpful votes
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Kolton Denu
October 4, 2021

Great selection of tires………………………………………………………………..

Date of experience: October 3, 2021
Minnesota
1 review
0 helpful votes
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Good Tires
October 4, 2021

Easy to use. Great service. Extremely fast shipping. Good prices.

Date of experience: October 3, 2021
Minnesota
1 review
0 helpful votes
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Review Title
October 4, 2021

Quick and easy to use. Fifty character minimum to fulfill review requirements.

Date of experience: October 3, 2021
Minnesota
1 review
0 helpful votes
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Great shopping experience
October 4, 2021

Best shopping experience ever! I sat at home, in my easy chair, put in vichele, size tire and BOOM, the ones I wanted were right there, 4 more clicks and 4 days later, there they were in the driveway. Just can't beat Tire Racks shop at home!

Date of experience: October 3, 2021
Illinois
1 review
0 helpful votes
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Great place to get tires
Bought here before had good luck in the past

Date of experience: October 3, 2021
Pennsylvania
1 review
0 helpful votes
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Great
October 3, 2021

Great prices and rebates free shipping lots of choices

Date of experience: October 3, 2021
Pennsylvania
1 review
0 helpful votes
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Tire Rack is THE BEST
October 3, 2021

Very easy and fast! Lots of tire options to choose from.

Date of experience: October 3, 2021
California
1 review
0 helpful votes
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Quick and easy to find the tires I needed and the site was easy to navigate.

Date of experience: October 3, 2021
Kentucky
2 reviews
0 helpful votes
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Prompt Delivery
October 3, 2021

Would have been 5 stars but had to re-try Affirm option 3 times.

Date of experience: October 3, 2021