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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Unfortunately had a large construction screw enter the tread at the sidewall area. Tire could not be patched. The free road hazard protection plan with every purchase was great to have! I filed a claim with Tire Rack and provided invoices and pictures of the damage. The claim has been accepted and I now have a new tire mounted on my vehicle. It was a very easy process.
Found the tires for my car. Placed the order and picked my installer. Product delivered in two days. Installer fees were exactly what was posted on the web site.
Could it be any easier? I don't think so.
Good price but delivery was later than promised. They waited a few extra days before shipping the item out but it shipped for free so I guess you get what you pay for.
Easy to order, great prices, fast shipping, will be buying tires here again
This is my second time buying from Tire Rack. It's easy to use the website and being able to use PayPal is convenient. Their shipping is incredibly fast.
Reasonably pain-free (as online ordering goes), and the website has a vast wealth of information on extending the service life of tires.
Thank you tire rack. Was a different experience this time, hopefully this makes sense? I got a call from someone at tire rack telling me they thought I made a mistake with my order because the OEM tire was different then the tire I purchased. We obviously they didn't look up my orders because I was reordering a single tire that I had just purchased 2 months earlier. Next time before you call someone and confuse them about what they are ordering make sure you look at their previous orders. O yeah I called they guy out and told him the tire I ordered should be fine and he basically was pissed off and said FU to me.
Quick and easy! Best way to purchase tires. Highly recommended.
Replaced runflats with conventional tires. An expert contacted me to make sure and make a recommendation to replace all 4 tires instead of 2 due to runflats handling different than conventional tires.
Order, delivery, and install with one of the preferred installers went perfect.
Great selection of tires………………………………………………………………..
Easy to use. Great service. Extremely fast shipping. Good prices.
Quick and easy to use. Fifty character minimum to fulfill review requirements.
Best shopping experience ever! I sat at home, in my easy chair, put in vichele, size tire and BOOM, the ones I wanted were right there, 4 more clicks and 4 days later, there they were in the driveway. Just can't beat Tire Racks shop at home!
Great place to get tires
Bought here before had good luck in the past
Very easy and fast! Lots of tire options to choose from.
Would have been 5 stars but had to re-try Affirm option 3 times.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

