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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I tried to live chat but was disconnected without receiving an answer. It was a Sunday so they were closed which could have been why. I wanted to ask if they price matched since I had found tires cheaper on a different sites. I decided to pay the higher price because Tire Racks shipping was faster. I also have used Tire Rack for years & have never been disappointed
No problems, look forward to a safe winter of driving!
Fast and Easy! I have never had an issue with Tire Rack!
Convenient and easy to order with different payment methods makes it easier for different shopper.
Clear, concise and easy to use. It's what you want the experience to be.
My first experience with dealing with Tire Rack, and it was a good one! Found the exact tire I required when I could only locate close substitutes elsewhere and received it super quickly at a decent price! I was really happy with the service and the tire is great! Thank you!
Lots of choices! Great prices and perks! Easy to compare!
Fast and easy order system - Now let's see if these tires will be within a short time of their manufacturing date
Simple and easy to find what your looking for. Great product and received in two days. Perfect fitment with zero clearance issues. Thanks Tire Rack.
Searching tires was easy, customer service chat was helpful in determining tire size. Had my tires sent to local shop down the street from my house, scheduled a tire mount and balance along with a tire alignment.
Ordered the tires, 2 days later they were in my driveway, doesn't get much easier
Easy transaction, free shipping to my door is a plus
So far so good we will see how long it takes to get and if balance is good ect.
Very easy to navigate your website. I was very happy that it was very easy to find the tires that I needed.
Have used Tire Rack many times. Excellent value and convenience. I had ordered a tire set for my truck and the folks at Tire Rack helped get me the correct weight aspect for the tires I was getting.
Had tires delivered to my local installer; they arrived ahead of schedule and were a great value.
It worked for me. I needed tires. TR had tires that fit. I ordered the tires. TR delivered the tires where I wanted.
Good service for the ultra busy farm/ranch lady. Sent to my mechanic's shop. Perfect.
Easy process, friendle informative website, a lot of options and choices to compare and prices were reasonable.
Quick and easy to use I really like the layout and visibility of the wheels and tires and the on vehicle views really helps! Thank you. Marty Donohue
Quick and easy! I like how they match what you need to what you drive! Merry Christmas!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

