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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,680
shipping
28,644
quality
29,204
This company responds to reviews on average within 1 day

Instant Feedback

528,366 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Porsche tires
October 10, 2021

Great price delivered and installed quick and professionally

Date of experience: October 10, 2021
Illinois
1 review
0 helpful votes
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Great service.
October 10, 2021

Always the best experience. Selection is the best and shipping is fast!

Date of experience: October 10, 2021
Virginia
1 review
0 helpful votes
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Great selection, quick delivery
October 10, 2021

Nicely designed website, with many tire options. The delivery was quick and on time.

Date of experience: October 10, 2021
Florida
1 review
0 helpful votes
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Another satisfied repeat customer er
October 10, 2021
Updated review

This is my third Tire Rack purchase. As before the purchase was flawless.

Date of experience: October 10, 2021

Second time using Tire Rack
June 7, 2021
Previous review

Second time using Tire Rack - satisfied

Date of experience: June 7, 2021
Barbados
1 review
0 helpful votes
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Blowout on the highway
October 10, 2021

Great customer service. They called to verify the transaction as I was travelling.

Date of experience: October 9, 2021
California
1 review
0 helpful votes
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Amazing pricing on closeout tires
October 10, 2021

After hours order placed. Still shows delivery on Tuesday 10/12. Impressive. Lets see if you deliver on the promise. One tire arrived in the 13th, the others arrived in the 14th. Amazing pricing on the closeout tires.

Date of experience: October 9, 2021
Ohio
1 review
0 helpful votes
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Tire rack good
October 9, 2021
Updated review

The usual good experience. Your website is working more smoothly these days! Thanks

Date of experience: October 9, 2021

Been using tire rack since the 90's
October 13, 2019
Previous review

Been using tire rack since the 90's. Still a good thing

Date of experience: October 12, 2019
Minnesota
3 reviews
0 helpful votes
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'New shoes'
October 9, 2021
Updated review

I've just made my second purchase & I know the quality they offer & the ease of selection is second to none!

Date of experience: October 9, 2021

Was fairly easy, just a lot of tires to choose from,...
May 26, 2021
Previous review

Was fairly easy, just a lot of tires to choose from, oh the agony of choice

Date of experience: May 26, 2021
Missouri
1 review
0 helpful votes
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Great Experience!
October 9, 2021

Easy to search web site and look at different options. Priced well.

Date of experience: October 9, 2021
Indiana
1 review
0 helpful votes
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Wheel and tire
October 9, 2021

Great service on time correct items great shape everything is good

Date of experience: October 9, 2021
Ohio
2 reviews
0 helpful votes
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123
October 9, 2021

Pleased. Contact w/ Glen Andrews in July, he helped

Date of experience: October 9, 2021
California
1 review
0 helpful votes
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Good Tires
October 9, 2021

Thanks great experience. Fast shipping, great communication.

Date of experience: October 9, 2021
North Carolina
2 reviews
0 helpful votes
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Very good
October 9, 2021
Updated review

Very good for customer support people. Nice place on the website. Thank you for you attending.

Date of experience: October 9, 2021

Good store and great service price
October 23, 2019
Previous review

Good store and great service price.

Date of experience: October 22, 2019
South Carolina
1 review
0 helpful votes
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Easy purchase
October 9, 2021

Easy and good price for what i need. Tires delivered in a couple days.

Date of experience: October 9, 2021
New Mexico
1 review
0 helpful votes
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New Mexico review
October 9, 2021

Easy to find the correct tire and informative on what exactly to order. The online system works very well.

Date of experience: October 9, 2021
Pennsylvania
1 review
0 helpful votes
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Great Purchase Experience
October 9, 2021

Ordering through TireRack was a very easy process. Also, the product reviews were a great help in determining which tires were best for my car.

Date of experience: October 9, 2021
Kentucky
1 review
0 helpful votes
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Site not user friendly. I was unable to edit a current phone number to receive my pass code, Which was required for verification to complete my order.

Date of experience: October 9, 2021
Massachusetts
1 review
0 helpful votes
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Review
October 9, 2021

Its been great. The automatic scheduler did not seem to want to work for Firestone, however. So that was a little disappointing.

Date of experience: October 9, 2021
Alabama
2 reviews
0 helpful votes
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Great place to order tires.
October 9, 2021

Always quick and easy. Tire Rack made it easy to order the tires that would specifically fit my car.

Date of experience: October 9, 2021
Pennsylvania
1 review
0 helpful votes
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Confident purchase
October 9, 2021
Updated review

Website is easy to navigate and I found more than what I was looking for which gives me confidence in my purchase.

Date of experience: October 9, 2021

Website is easy to navigate and I found more than what...
October 9, 2021
Previous review

Website is easy to navigate and I found more than what I was looking for which gives me confidence in my purchase.

Date of experience: October 9, 2021