Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Always the best experience. Selection is the best and shipping is fast!
Nicely designed website, with many tire options. The delivery was quick and on time.
This is my third Tire Rack purchase. As before the purchase was flawless.
Great customer service. They called to verify the transaction as I was travelling.
After hours order placed. Still shows delivery on Tuesday 10/12. Impressive. Lets see if you deliver on the promise. One tire arrived in the 13th, the others arrived in the 14th. Amazing pricing on the closeout tires.
The usual good experience. Your website is working more smoothly these days! Thanks
Been using tire rack since the 90's. Still a good thing
I've just made my second purchase & I know the quality they offer & the ease of selection is second to none!
Was fairly easy, just a lot of tires to choose from, oh the agony of choice
Easy to search web site and look at different options. Priced well.
Great service on time correct items great shape everything is good
Very good for customer support people. Nice place on the website. Thank you for you attending.
Good store and great service price.
Easy and good price for what i need. Tires delivered in a couple days.
Easy to find the correct tire and informative on what exactly to order. The online system works very well.
Ordering through TireRack was a very easy process. Also, the product reviews were a great help in determining which tires were best for my car.
Site not user friendly. I was unable to edit a current phone number to receive my pass code, Which was required for verification to complete my order.
Its been great. The automatic scheduler did not seem to want to work for Firestone, however. So that was a little disappointing.
Always quick and easy. Tire Rack made it easy to order the tires that would specifically fit my car.
Website is easy to navigate and I found more than what I was looking for which gives me confidence in my purchase.
Website is easy to navigate and I found more than what I was looking for which gives me confidence in my purchase.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

