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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Gus was extremely helpful in making this purchase. He helped confirm that my tire/wheel package fit over the calipers on my vehicle. He also had the TPMS sensor preinstalled onto the wheels prior to shipping out the same day as my order. They fit perfectly, and I was able to install and program the TPMS using the system I purchased. (had to deflate the tires to 10 psi before being able to activate/program). Overall, an excellent purchase and customer service experience.
Super fast online chat. Very helpful
Doing the road hazard warranty.
I enjoyed having the Tire Rack Tests.It made me feel more confidant about my choice.
I enjoyed having the Tire Rack Tests.It made me feel more confidant about my choice.
Tire was in stock fast delivery. I could ask for better service
Received a hard-to-find radial compact spare from Tire Rack. It was a new tire (made December 2020), not something that had been laying in inventory for years. And, got it fast. I'm very pleased with Tire Rack.
First time user, experience was great. Will use again for sure.
Have used TireRack in the past, and will never buy another tire from anywhere else. Have been purchasing for 3 years now, and have had nothing but outstanding products, at reasonable pricing, with VERY on time delivery. I recommend Tire Rack to anyone I hear needs tires, sometimes even strangers that I happen to overhear needing tires, it's that good.
Good tire selection and easy website layout. Only downside was that you couldn't see your discount until you checked out
Great service have used them for car also and recommend to friends and more
Easy ordering and fast delivery. Delivery late due to UPS. Good experience prior.
Thank you, experience was very good. I hope have same experience for the future purchase.
After ordering the wrong size, I was able to get the order canceled and the right size ordered. Thanks to customer service for the help.
Awesome experience, delivered in two days, easy ordering
Like buying from. Tire rack hood prices and no hassles
Quick and easy, with so many products being delayed for delivery, this order was received in 3 days. Fantastic! Thank you Tire Rack
The site has been easy to use! And I doubt exactly what I was looking for
What I thought was a good deal on some tires. Turned out to be three tires built with one date. And one tire built with another date. All four tires. Are well over a year old. I feel like I should've been notified of their age and condition. And the fact you're sending me three of the same and (1) oddball.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

