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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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My first time buying experience was great.
Although, I thought that it said next day delivery?
Overall experience was great. Placed my order, and the delivery took either two days or three days to arrive, which was fine, since it was going to a car dealership for the install.
I would definitely order from tire rack again, and highly recommend this company!
Received order quick and accurate and The website was very helpful and easy to navigate.
Second time shopping with you guys and it's easy and simple
Tire rack makes it very easy to find what you need.
Easy online ordering, good selection, quick shipping.
Tire Rack site offers a tire selection tool that pins you down to your top choices then with the addition of the reviews about customer experience with the tires one can make an informed decision. Perfect mix a selection guide with your values with on sight reviewsa
Your site is well organized. I would like each step of the purchase process to reflect my order not just payment details or shipping details.
Finding the tires was easy and informative. Ordering online was fast and effortless. The tires were delivered a lot faster than I expected, I was very impressed.
I love the selection and ratings. It's so easy to order and they show up in a couple days. My tires are a weird size and they called me twice to confirm the order was correct.
I've never ordered tires from TR before so I wasn't sure how it would go. The tires had waaaaaay better info than you're likely to get elsewhere. I got them on my doorstep in a few days, took them over to my local tire shop and had them put on for a reasonable price and couldn't be happier.
Placed order, free shipping, received in 2 days…in this day in age, that's amazing!
Website is clear and user friendly.
Thank you for a great website. I appreciated when asked if I had matching tires as all 4 should be the same.
I was looking for a tire for my car and you guys were amazing. Had 2 front one here in Seattle and the back 2 in Arizona. Had them delivered on time and installed yesterday. Thank you so much. I will always buy from Tire Rack and will tell all my friends. Very much appreciated.
Easy to buy with Afirm.and there were a lot of choices to choose from for the size I was looking for
It was pretty easy I'm gonna see how the delivery Go
Awesome! We ordered the wrong tires the website recommended. My husband said we have 16" wheels and I ordered 15" and I called and TireRack employees helped me out and canceled wrong tires and retrieved at ups and ordered the right tires.
We ordered the tires Wednesday and received them by 1:00pm Friday., that is super fast shipping!
Website was easy to use, lots of options, good prices and fast delivery.
Easy to navigate website and great follow up from customer service to be sure the experience was good
I had a 6% coupon which there was no place to put it?
Easy to work with and quick delivery. Also the purchase came with a hazard warranty as well
Easy to find the right parts and they were in stock!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

