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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,659
shipping
28,623
quality
29,183
This company responds to reviews on average within 1 day

Instant Feedback

527,885 reviews

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Virginia
1 review
0 helpful votes
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First time buyer
November 22, 2021

My first time buying experience was great.

Although, I thought that it said next day delivery?

Overall experience was great. Placed my order, and the delivery took either two days or three days to arrive, which was fine, since it was going to a car dealership for the install.

I would definitely order from tire rack again, and highly recommend this company!

Date of experience: November 22, 2021
Illinois
1 review
0 helpful votes
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Nice ride
November 22, 2021

Easy breezy and I would recommend using tire rack for your tire purchase

Date of experience: November 22, 2021
New Hampshire
1 review
0 helpful votes
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Great experience
November 22, 2021

Received order quick and accurate and The website was very helpful and easy to navigate.

Date of experience: November 22, 2021
California
1 review
0 helpful votes
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Best site ever
November 22, 2021
Updated review

Second time shopping with you guys and it's easy and simple

Date of experience: November 22, 2021

It was vary simple and easy to buy
December 2, 2020
Previous review

It was vary simple and easy to buy

Date of experience: December 1, 2020
Maine
1 review
0 helpful votes
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Tire rack makes it very easy to find what you need.

Date of experience: November 22, 2021
California
1 review
0 helpful votes
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Easy online ordering, good selection, quick shipping.

Date of experience: November 21, 2021
North Carolina
1 review
0 helpful votes
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A
November 22, 2021
Updated review

Tire Rack site offers a tire selection tool that pins you down to your top choices then with the addition of the reviews about customer experience with the tires one can make an informed decision. Perfect mix a selection guide with your values with on sight reviewsa

Date of experience: November 21, 2021

Your site is well organized
December 20, 2019
Previous review

Your site is well organized. I would like each step of the purchase process to reflect my order not just payment details or shipping details.

Date of experience: December 20, 2019
North Carolina
1 review
0 helpful votes
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Great experience
November 22, 2021

Finding the tires was easy and informative. Ordering online was fast and effortless. The tires were delivered a lot faster than I expected, I was very impressed.

Date of experience: November 21, 2021
Texas
1 review
0 helpful votes
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Return customer
November 22, 2021
Updated review

I love the selection and ratings. It's so easy to order and they show up in a couple days. My tires are a weird size and they called me twice to confirm the order was correct.

Date of experience: November 21, 2021

Super happy!
October 24, 2021
Previous review

I've never ordered tires from TR before so I wasn't sure how it would go. The tires had waaaaaay better info than you're likely to get elsewhere. I got them on my doorstep in a few days, took them over to my local tire shop and had them put on for a reasonable price and couldn't be happier.

Date of experience: October 23, 2021
New York
1 review
0 helpful votes
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Never disappointed
November 22, 2021
Updated review

Placed order, free shipping, received in 2 days…in this day in age, that's amazing!

Date of experience: November 21, 2021

Website is clear and user friendly
November 15, 2021
Previous review

Website is clear and user friendly.

Date of experience: November 15, 2021
New York
1 review
0 helpful votes
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Very happy!
November 22, 2021

Awesome! Easy! Took the mystery out of ordering tires!

Date of experience: November 21, 2021
New York
1 review
0 helpful votes
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Very Happy
November 22, 2021

Thank you for a great website. I appreciated when asked if I had matching tires as all 4 should be the same.

Date of experience: November 21, 2021
Washington
1 review
0 helpful votes
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I was looking for a tire for my car and you guys were amazing. Had 2 front one here in Seattle and the back 2 in Arizona. Had them delivered on time and installed yesterday. Thank you so much. I will always buy from Tire Rack and will tell all my friends. Very much appreciated.

Date of experience: November 21, 2021
California
1 review
0 helpful votes
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Easy to buy with Afirm.and there were a lot of choices to choose from for the size I was looking for

Date of experience: November 21, 2021
New York
2 reviews
0 helpful votes
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It was pretty easy I'm gonna see how the delivery Go

Date of experience: November 21, 2021
Pennsylvania
1 review
0 helpful votes
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Will buy again soon!
November 22, 2021

Awesome! We ordered the wrong tires the website recommended. My husband said we have 16" wheels and I ordered 15" and I called and TireRack employees helped me out and canceled wrong tires and retrieved at ups and ordered the right tires.
We ordered the tires Wednesday and received them by 1:00pm Friday., that is super fast shipping!

Date of experience: November 21, 2021
New York
1 review
0 helpful votes
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Easy and convenient
November 22, 2021

Website was easy to use, lots of options, good prices and fast delivery.

Date of experience: November 21, 2021
Nebraska
1 review
0 helpful votes
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Customer service always wins
November 21, 2021

Easy to navigate website and great follow up from customer service to be sure the experience was good

Date of experience: November 21, 2021
New York
1 review
0 helpful votes
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I had a 6% coupon which there was no place to put it?

Date of experience: November 21, 2021
Virginia
1 review
0 helpful votes
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Great prompt service and selection
November 21, 2021
Updated review

Easy to work with and quick delivery. Also the purchase came with a hazard warranty as well

Date of experience: November 21, 2021

Easy to find the right parts and they were in stock!
October 22, 2021
Previous review

Easy to find the right parts and they were in stock!

Date of experience: October 22, 2021