Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Excellent service by tire rack. Would recommend everytime
Great prices and fast delivery! Online ordering made it super easy. A great selection of products of interest. I didn't realize that you can buy wheels at Tire Rack as well. I will definitively be shopping with them again in the future.
Shopped every online store imaginable for the best price on a certain pair of KYB shock absorbers. Imagine my surprise when Tire Rack not only had them in stock but beat the price of every other site and free shipping was included on my purchase. What's more, I chose Affirm financing and completed my order with no money down!
Saved me $800 and was easy. Hope the shipping is as efficient.
First time I have a Claim for road hazard damage. Purchasing experience is great. Now lets see how the claim process works.
I use this website as my primary information tool to research and purchase tires. The website provides thorough examination of tires on the market.
It was hard to find the size tire I was looking for
Easy order process. The tire were delivered on time to the tire shop. The tire shop installed the tires.
Thanks for discount! Fast shipping and great confirmation.
Easy to see everything and good details. Local stores could not provided the services required and they were nothing extraordinary.
Always a great price and tires delivered to my installer right on time, every time.
I received speedy delivery even during the holidays.
From the moment that I selected my tires and made payment to them arriving at Firestone for installation, everything was as smooth as silk!
I found is very easy to shop so very great full this company exists I will recommend to anyone.
So easy to navigate but just take more time to do the orders but great site I will recommend thanks
Tire was easy to find in multiple ways--search by model of car or by size or by brand.
Prices are better than most other places, reviews are good but ramped to great when I can sort by my make or model of vehicle or see when someone actually has some miles on their tires. Overall site navigation is stellar.
Fast, Convenient, liked easy to find installer feature
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

