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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,657
shipping
28,621
quality
29,181
This company responds to reviews on average within 1 day

Instant Feedback

527,803 reviews

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
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Great customer service
November 20, 2021

Easy and helpful, I called to get recommendations and the customer service rep was extremely helpful

Date of experience: November 20, 2021
Illinois
1 review
0 helpful votes
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Really good tires
November 20, 2021
Updated review

Good selection/prices bought the general grabber atx to be ready gor winter seems fantastic on dry pavement

Date of experience: November 20, 2021

Good selection/prices
November 14, 2021
Previous review

Good selection/prices

Date of experience: November 14, 2021
Illinois
1 review
0 helpful votes
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Very fast shipping, loved that.
November 20, 2021

Easy to choose what you need, simple to order, fast to get it, could not be happier!

Date of experience: November 20, 2021
Tennessee
1 review
0 helpful votes
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Easy process
November 20, 2021

Easy to use and good followup.
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Date of experience: November 20, 2021
California
1 review
0 helpful votes
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Great tire price
November 20, 2021

It was easy to place and order. They arrived before time. Pick up was easy and the forklift driver was nice.

Date of experience: November 20, 2021
Utah
1 review
0 helpful votes
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Love Tire Rack, always provide top quality tires for the best price and quick easy delivery.

Date of experience: November 20, 2021

Always easy, quick free delivery and the best tires...
November 17, 2019
Previous review

Always easy, quick free delivery and the best tires available.

Date of experience: November 16, 2019
Washington
1 review
0 helpful votes
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First time buyer
November 20, 2021

First time using tire rack. Just placed an order.
We'll see how the shipping and such goes.

Date of experience: November 20, 2021
Hawaii
1 review
0 helpful votes
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A++
November 20, 2021

Quick n easy fast shipping reasonable price for quality

Date of experience: November 20, 2021
Oregon
1 review
0 helpful votes
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Blown tire
November 20, 2021

Donna with CS was very helpful! She sent me links to fill out claim. Reimbursement has been pre-approved and replacement tire ordered! Thank you.

Date of experience: November 20, 2021
New York
2 reviews
1 helpful vote
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Good products good price
November 20, 2021

Web site works great, fast simple delivery is usually quick

Date of experience: November 20, 2021
New York
2 reviews
0 helpful votes
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Tires On Line! Great concept
November 20, 2021

Well these tires were 130.99 like 20 days ago-- cause i researched this already. Now today they are 135.99... idk what the difference is between 20 days ago or less..

Date of experience: November 20, 2021
New York
1 review
0 helpful votes
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Winter tires at the best site.
November 20, 2021

Great tire options and prices. Vast amount of information on each tire is provided. Just wish the pickup sites would be closer.

Date of experience: November 20, 2021
Michigan
1 review
0 helpful votes
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Frustrating this time! Still recommend
November 20, 2021

Items that I could select were not available finding out only after going through the entire process to check out.

Date of experience: November 20, 2021
Ohio
2 reviews
0 helpful votes
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Tire Rack Is The Best
November 21, 2021

I bought winter tires, steel rims and wheel covers five years ago for my car. I put them on myself before winter and take them off in the spring. Just put the winters on last weekend and, of course, lost a wheel cover in a couple days. I emailed Tire Rack asking how I can buy a replacement. Within thirty minutes I had a confirmation email indicating they were sending me a replacement for free. Had it the next day! I won't go anywhere else but Tire Rack for tires ever after service like that!

Date of experience: November 20, 2021
Tennessee
1 review
0 helpful votes
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Tire order, $#*! Cep
November 20, 2021

Easy, professional, awesome service. Personal concern was exceptional.

Thank you, I will buy again!

Date of experience: November 20, 2021
Colorado
1 review
0 helpful votes
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Fast and free delivery!
November 20, 2021

It was a good and user friendly experience and the free delivery is awesome!

Date of experience: November 20, 2021
Michigan
1 review
0 helpful votes
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Fantastic!
November 20, 2021

Quick, easy and great selection, and the wheel order included lugnuts and hubcentric rings for all the wheels. Something which costs extra at every other retailer, even when THEY'RE prices are higher than Tire Rack's.

Date of experience: November 20, 2021
Kentucky
1 review
0 helpful votes
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Great service
November 20, 2021

Easy and you can compare brands. The price was right. The reviews were good. So I decided to give them a try.

Date of experience: November 20, 2021
New York
1 review
0 helpful votes
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Quick
November 20, 2021
Updated review

It's always been a great experience otherwise I would be dealing with someone else

Date of experience: November 20, 2021

Great that its in stock!
June 6, 2020
Previous review

Great that its in stock!

Date of experience: June 6, 2020
New Jersey
1 review
0 helpful votes
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Did what they said
November 20, 2021

Did receive my tires on said date! And was pleased! Will purchase from tire rack directly, moving forward!

Date of experience: November 20, 2021