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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy and helpful, I called to get recommendations and the customer service rep was extremely helpful
Good selection/prices bought the general grabber atx to be ready gor winter seems fantastic on dry pavement
Easy to choose what you need, simple to order, fast to get it, could not be happier!
Easy to use and good followup.
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It was easy to place and order. They arrived before time. Pick up was easy and the forklift driver was nice.
Love Tire Rack, always provide top quality tires for the best price and quick easy delivery.
Always easy, quick free delivery and the best tires available.
First time using tire rack. Just placed an order.
We'll see how the shipping and such goes.
Donna with CS was very helpful! She sent me links to fill out claim. Reimbursement has been pre-approved and replacement tire ordered! Thank you.
Web site works great, fast simple delivery is usually quick
Well these tires were 130.99 like 20 days ago-- cause i researched this already. Now today they are 135.99... idk what the difference is between 20 days ago or less..
Great tire options and prices. Vast amount of information on each tire is provided. Just wish the pickup sites would be closer.
Items that I could select were not available finding out only after going through the entire process to check out.
I bought winter tires, steel rims and wheel covers five years ago for my car. I put them on myself before winter and take them off in the spring. Just put the winters on last weekend and, of course, lost a wheel cover in a couple days. I emailed Tire Rack asking how I can buy a replacement. Within thirty minutes I had a confirmation email indicating they were sending me a replacement for free. Had it the next day! I won't go anywhere else but Tire Rack for tires ever after service like that!
Easy, professional, awesome service. Personal concern was exceptional.
Thank you, I will buy again!
It was a good and user friendly experience and the free delivery is awesome!
Quick, easy and great selection, and the wheel order included lugnuts and hubcentric rings for all the wheels. Something which costs extra at every other retailer, even when THEY'RE prices are higher than Tire Rack's.
Easy and you can compare brands. The price was right. The reviews were good. So I decided to give them a try.
It's always been a great experience otherwise I would be dealing with someone else
Did receive my tires on said date! And was pleased! Will purchase from tire rack directly, moving forward!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

