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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,676
shipping
28,640
quality
29,200
This company responds to reviews on average within 1 day

Instant Feedback

528,340 reviews

We monitor reviews for authenticity

Rhode Island
2 reviews
0 helpful votes
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Snow Tires
December 1, 2021

Gus was very knowledgeable and helpful. He made the selection process more manageable. In addition, the installer, Automotive Edge in Cheshire made the seasonal tire swap painless and efficient. The whole process from beginning to end could not have been any better.

Date of experience: December 1, 2021
Ohio
1 review
0 helpful votes
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Perfect fit
December 1, 2021
Updated review

Always easy. Always Correct! Fast and easy shipment.

Date of experience: December 1, 2021

Super fast delivery
August 22, 2021
Previous review

Great Tires. Great Online Service. Great & fast delivery.

Date of experience: August 21, 2021

Great Tires
December 26, 2020
Previous review

Great Tires. Great Online Service. Great & fast delivery.

Date of experience: December 26, 2020
California
1 review
0 helpful votes
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Thumbs up!
December 1, 2021

Logical, easy to use website and plenty of great information. Simple!

Date of experience: December 1, 2021
Wisconsin
1 review
0 helpful votes
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Delivery experience
December 1, 2021

Ordering from tire rack was simple and straight forward, but delivery was suppose to be 2 day delivery. Tire Rack use OnTrac as the carrier. It OnTrac almost a week to get the tires to the installer. I call Ontrac to find out why it was taking so long considering it was suppose to be two day. They didn't have an answer, but said they will investigate and call me back. Never got a call. I still will use tire rack, but will talk to a person from tire rack. Otherwise Tire Rack is a 5 star company

Date of experience: December 1, 2021
Ohio
1 review
0 helpful votes
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New tires
December 1, 2021

Very easy to navigate and compare different brands

Date of experience: December 1, 2021
Illinois
1 review
0 helpful votes
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Assault Rims on F150
December 1, 2021

Loved the websites ability to show the rim on my Track style! I do wish that could change the color of the truck though.

Date of experience: December 1, 2021
Florida
2 reviews
0 helpful votes
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Unbelievable speed of delivery
December 1, 2021

THis is the best tire source ever. I agree. Just about any time made is available, the speed of delivery is really astonishing. Order one day, delivered the next? Really? Yes, Really.

E

Date of experience: December 1, 2021
New York
2 reviews
0 helpful votes
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Good service
December 1, 2021

Thank you so much for the quick service. Thanks again

Date of experience: December 1, 2021
Michigan
1 review
0 helpful votes
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Happy ReTired
December 1, 2021

Looks good so far... after I get delivered will know more. Received the next Day.
Got installed the day later... All Great

Date of experience: December 1, 2021
North Carolina
1 review
0 helpful votes
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Easy Peasy Wheel Shopping
December 1, 2021

Unbelievably easy and convenient. Wish all my online shopping transactions were like this.

Date of experience: December 1, 2021
New Jersey
1 review
0 helpful votes
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Winter Wheel/Tire Set 2021 VW Tiguan SEL
December 1, 2021
Updated review

The Tire Rack website is always easy to navigate through and their tire and wheel prices are very competitive.

Date of experience: December 1, 2021

Tire Rack is the best!
July 16, 2021
Previous review

Tire Rack is the best!

Date of experience: July 16, 2021
Virginia
1 review
0 helpful votes
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Great Service
December 1, 2021
Updated review

Could have given 5 stars if only the Mobile installer could service in my area but they don't (*******). I had to get another installer. Overall, service was great!

Date of experience: December 1, 2021

Very User Friendly!
November 25, 2021
Previous review

Very User Friendly!

Date of experience: November 24, 2021
New York
1 review
0 helpful votes
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Quick & easy!
December 1, 2021

The site was easy to follow. Allowing me time to comparison shop and decide on studded tires that fit the budget. Free shipping to a local installer simplified our rural delivery process.

Date of experience: December 1, 2021
North Carolina
1 review
0 helpful votes
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Details and customer service
December 1, 2021

Details are very helpful in deciding which tires I should get. Above that the representative called me about my delivery when they heard that it was missing an apt number/letter which was then corrected right away and was delivered asap.

Date of experience: December 1, 2021
New York
1 review
0 helpful votes
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Thanks Tire Rack!
December 1, 2021

Thanks for offering payment through affirm, I was able to get all 4 tires instead of just 2 today!

Date of experience: December 1, 2021
Michigan
1 review
0 helpful votes
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Great Site To Order From
December 1, 2021

The selection of wheels and tires is fantastic. We ordered some plain steel wheels and snow tires for our 2017 Subaru Outback. The tires came mounted and balanced so we just had to swap them out. The shipping was incredibly fast, we ordered on Wednesday, they were delivered on Friday!

Date of experience: December 1, 2021
Maryland
1 review
0 helpful votes
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Easy put in vehicle info and gives tire recommendations.

Date of experience: December 1, 2021
Tennessee
1 review
0 helpful votes
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I will order again.
December 1, 2021

The tire I needed was very well documented. You were the one that had the exact tire I was looking for

Date of experience: December 1, 2021
Michigan
1 review
0 helpful votes
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Great company
December 1, 2021

Nice and easy, especially for a woman who knows nothing about buying tires. Easy to use website and amazingly fast delivery to the repair shop

Date of experience: December 1, 2021
Illinois
1 review
0 helpful votes
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Easy and convenient but has errors
December 1, 2021

Using the site was great navigating tires and rims and seemed flawless till a day after I placed my order and was told the rims and tires wont fit so i needed to change one and also an upcharge. Was given an rough delivery time but figured I would be notified when tires were being delivered, I was wrong. Luckily I was home when the UPS driver dropped off over 1.2k in tires and rims in my driveway behind my house left exposed to anyone passing by without any notification. Overall the price was good, person who called was professional and courteous, delivery service was disappointing.

Date of experience: November 30, 2021