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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Gus was very knowledgeable and helpful. He made the selection process more manageable. In addition, the installer, Automotive Edge in Cheshire made the seasonal tire swap painless and efficient. The whole process from beginning to end could not have been any better.
Always easy. Always Correct! Fast and easy shipment.
Great Tires. Great Online Service. Great & fast delivery.
Great Tires. Great Online Service. Great & fast delivery.
Ordering from tire rack was simple and straight forward, but delivery was suppose to be 2 day delivery. Tire Rack use OnTrac as the carrier. It OnTrac almost a week to get the tires to the installer. I call Ontrac to find out why it was taking so long considering it was suppose to be two day. They didn't have an answer, but said they will investigate and call me back. Never got a call. I still will use tire rack, but will talk to a person from tire rack. Otherwise Tire Rack is a 5 star company
Loved the websites ability to show the rim on my Track style! I do wish that could change the color of the truck though.
THis is the best tire source ever. I agree. Just about any time made is available, the speed of delivery is really astonishing. Order one day, delivered the next? Really? Yes, Really.
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Looks good so far... after I get delivered will know more. Received the next Day.
Got installed the day later... All Great
Unbelievably easy and convenient. Wish all my online shopping transactions were like this.
The Tire Rack website is always easy to navigate through and their tire and wheel prices are very competitive.
Could have given 5 stars if only the Mobile installer could service in my area but they don't (*******). I had to get another installer. Overall, service was great!
The site was easy to follow. Allowing me time to comparison shop and decide on studded tires that fit the budget. Free shipping to a local installer simplified our rural delivery process.
Details are very helpful in deciding which tires I should get. Above that the representative called me about my delivery when they heard that it was missing an apt number/letter which was then corrected right away and was delivered asap.
Thanks for offering payment through affirm, I was able to get all 4 tires instead of just 2 today!
The selection of wheels and tires is fantastic. We ordered some plain steel wheels and snow tires for our 2017 Subaru Outback. The tires came mounted and balanced so we just had to swap them out. The shipping was incredibly fast, we ordered on Wednesday, they were delivered on Friday!
Easy put in vehicle info and gives tire recommendations.
The tire I needed was very well documented. You were the one that had the exact tire I was looking for
Nice and easy, especially for a woman who knows nothing about buying tires. Easy to use website and amazingly fast delivery to the repair shop
Using the site was great navigating tires and rims and seemed flawless till a day after I placed my order and was told the rims and tires wont fit so i needed to change one and also an upcharge. Was given an rough delivery time but figured I would be notified when tires were being delivered, I was wrong. Luckily I was home when the UPS driver dropped off over 1.2k in tires and rims in my driveway behind my house left exposed to anyone passing by without any notification. Overall the price was good, person who called was professional and courteous, delivery service was disappointing.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

