Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Always the best service and availability! Have purchased numerous times from Tire Rack and have always been pleased
Easy and direct; no trying to figure out what is needed.
Nicely laid out website. And good pricing.
Enkei / Tire Rack has given me yet another great set of wheels that i look forward to installing on my subaru impreza hatchback. I have an appointment in about a week until that happens but in the meantime, everything was sent to me in an extremely timely fashion and upon initial inspection everything looks great. Thank you.
Easy shopping and representative's are readily available
This is my third or fourth order and every one has been hassle free.
Everything went smoothly. Tires arrived in great shape and very timely.
Always good! Super fast shipping, love the tire reviews on the site helps me be sure the tires meet all my needs
Quick response, fair pricing, quick shipping on time
Easy to review products and visualize wheels on my vehicle before purchase.
Super easy to find the right tire, offers tons of detail on the tires.
Very fast delivery. The tire arrived in less than 24 hrs from ordering
So far so good. More installation instructions would save some headache
Many options available and the price was great. Also, got the tires to me within 4 days!
Convenient and fast and super easy. I was able to get a set of snow tires delivered and installed in less than 4 days. Unbelievable.
Easy to find and buy tires! Painless great selection, why shop at a tire store that offers only certain brands?
Great!………………………………………………………………………………………………………………..
Return customer. Excellent service, delivery timing and product!
Excellent value, easy to understand the ordering process, quick delivery.
Ordered tires 12/1. Arrived 12/2. Speedy and correct.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

