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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Excellent customer service. I accidentally ordered four tires for my car that were the wrong size. Tire Rack caught the error, called me, cancelled the order, and directed me to the right size.! Thank you Tire Rack.
Bought tires on line, I Have my own install and balance equipment
I did have to enter credit card information 4X as pop ups interfered with the credit card data being saved. Need to add the credit card and hit a saved button to avoid this
There needs to be an online option to add military discount when using installers such as Discount Tire that have permanent military discount programs.
I love that there's a distribution center here in Minnesota. Even when I need to order things online they come promptly and I'm very happy with the service.
Great price and delivery lead time. Next day delivery makes it possible to order the tire and not have to experience too big of an inconvenience without the vehicle.
I've been purchasing from the Tire Rack since the mid 80's. This includes tires for street, auto-x and Club Racing. I have always recieved quality tires, excellent pricing, and knowlegable customer service.
I often need just two tires not four. I can usually find a deal. There is no pressure from a salesperson. I like using my PayPal account so I'm not putting in my banking information. Tires are always delivered to my front door in less than a week.
I 'll continue to buy all my tires at Tire Rack where price and service are the best! Free delivery and hazard insurance for 2 years doesn't hurt!
This might be the 10th time I've purchased from Tire Rack and I'll keep coming back!
I got snow tires and the whole process was straightforward and easy
Thanks for supporting Notre Dame! This was so easy. Thanks
Only location that informed me that my tire had an alternate option - which was the one I needed. Great relationship with Discount tire
I had a set of tires (from Tire Rack) that wore way down over one Colorado winter and Spring season. Still under warranty. It was a difficult process to have the situation studied and eventually denied. I felt it was unfair as the tires obviously wore too quickly.
No issues. Great selection. Good prices and free delivery.
Purchasing and shipping was very easy and extremely fast shipping. Have not yet installed tires, but in tend to do so in the near future.
Always easy to navigate on the website, read reviews, and then browse through tire selection. I've always used my local garage to drop-ship them to, which is also very easy.
Have purchased many tires throughout the years from Tire Rack and they always met my expectations. Will be ordering again when I need new tires.
I've bought tires many times from tire rack, and will continue to because I dare you to find someone that will sell you tires cheaper and have a selection that seems unending. Delivered fast and with zero problems or having to go to a store... SOLD!
I purchased a full set of tires fire my corvette and had a road debris puncture the first weekend that I went out. The tire was not repairable due to the size of the puncture. It was approved and I had the tire replaced. I submitted the invoice and the claim came back denied because of tread depth. The depth was 5/32 which is the new tire depth. I spoke with a customer service representative who looked up a new cup 2 tire and saw that it could look worn because of the design if someone not qualified to judge tire wear looked at it, after looking up the tire. I emailed the company and they sent back a email that said it is. It a covered repair. I am currently getting my copy of communication so that I can file a complaint with the state insurance agency and if not satisfied a bad faith law suit. I'm an investigator for a law firm and will have a lawyer handle that. At that point I will leave google and website reviews based on my complete experience.
I just bought a full set of Hoosier track pro tires for my wife's Camaro SS 1LE from another vendor due to your company not being a good faith insurance provider.
Thank you for sharing your experience, Scott. We understand how frustrating it can be to have a road hazard claim denied — that’s never what we want for our customers and a member of our tema will bereaching out directly to you.
Your mobile and desktop website are the most user friendly ones that I used during this shopping experience. Great price and product knowledge lessons. I will shop again
Great website easy to shop for tires lots of options to choose for the right tires
When looking for the best tire for your vehicle, Tire Rack's impartial reviews and customer feedback rates are invaluable to you making the right choice. I don't even look anywhere else. It you feel the same, place your order with them you won't be disappointed.
The specialists at the Tire Rack are the best reason to buy tires from them. They are extremely helpful and knowledgeable. Love those guys.
I was very happy with tires i purchased in past for heavy duty truck and family car this is my 3rd purchase from tire rack and i would highly recomend to others
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Hello Tamara, we never want order issues to get in the way of your experience with Tire Rack and a member of our team will be reaching out to you directly.