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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,722
shipping
28,686
quality
29,246
This company responds to reviews on average within 1 day

Instant Feedback

529,078 reviews

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
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Tire and wheel package
January 16, 2022
Updated review

Your workers are very helpful and very good at there Jobs. Made the transaction simple and fast

Date of experience: January 16, 2022

Very simple
January 2, 2022
Previous review

Very simple

Date of experience: January 2, 2022
Wisconsin
2 reviews
0 helpful votes
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Tire Rack is awesome!
January 16, 2022
Updated review

Very easy. Only company I could find that had the tire I wanted.

Date of experience: January 16, 2022

So easy to find good tires at great prices!
October 10, 2019
Previous review

So easy to find good tires at great prices!

Date of experience: October 9, 2019
Maryland
2 reviews
0 helpful votes
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Choose service wisely
January 16, 2022
Updated review

Tires ready good but ever since my install the front side of car makes noises

Date of experience: January 16, 2022

Good selection n reviews
January 27, 2021
Previous review

Good selection n reviews

Date of experience: January 27, 2021
Maryland
1 review
0 helpful votes
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Good prices and good inventory even during the pandemic!

Date of experience: January 16, 2022
Wisconsin
1 review
0 helpful votes
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Tires
January 16, 2022

Pretty good experience thank you!
No complaints at all.

Date of experience: January 16, 2022
Maryland
1 review
0 helpful votes
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Tire look good
January 16, 2022

Like how I can look at the tires and can compare with the other tires

Date of experience: January 16, 2022
South Carolina
0 reviews
0 helpful votes
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Best experience
January 16, 2022

Faster to order tires myself when I need them asap

Date of experience: January 16, 2022
Arizona
2 reviews
0 helpful votes
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I always shop tire rack for my vehicle's tires. I find good deals from time to time.

Date of experience: January 16, 2022

Just purchased second set of tires
November 19, 2020
Previous review

Just purchased second set of tires

Date of experience: November 19, 2020
Colorado
1 review
0 helpful votes
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Chev bolt snow tires
January 16, 2022
Updated review

Took a few attempts, kept getting 8 tpms sensors, just wanted 4
The wheels have a bolt cover held on by a hex bolt, one was 1/4 inch too long, so cut it and everything is good.

Date of experience: January 15, 2022

Took a few attempts, kept getting 8 tpms sensors, just...
January 7, 2022
Previous review

Took a few attempts, kept getting 8 tpms sensors, just wanted 4

Date of experience: January 7, 2022

Good so far
March 14, 2021
Previous review

Good so far.

Date of experience: March 14, 2021
Arizona
0 reviews
0 helpful votes
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Such an easy process!
January 16, 2022

I ordered my tires and they were delivered in two days. The installer, Wilson Millard was out the next afternoon to do the installation a d balancing. He did a great job!

Date of experience: January 15, 2022
Colorado
1 review
0 helpful votes
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Quick & Easy
January 16, 2022

Found what I needed quickly and without hassle at a fair price.

Date of experience: January 15, 2022
Arizona
1 review
0 helpful votes
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In stock but not available to pickup!?
February 14, 2022

Pickup availability and ship dates are conflicting between sales page and once in cart then no customer service available on weekends to help. If I can shop 24/7 then why not have customer support 24/7? I feel like I got screwed out of my $40 discount for pickup because once in my cart it was not available when the sales page said it was. Arrrrgggg!

Date of experience: January 15, 2022
Maine
1 review
0 helpful votes
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Great experience
January 15, 2022
Updated review

The site is very easy to navigate. Didn't really know what wheels I wanted, but they had a good selection. Found some I liked and had them 3 days later. They were packaged well.

Date of experience: January 15, 2022

The site is very easy to navigate
January 9, 2022
Previous review

The site is very easy to navigate. My only issue, I had a hard time finding a wheel in stock.

Date of experience: January 9, 2022
New Jersey
1 review
0 helpful votes
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Convenience
January 15, 2022

Was good, but the tire specification given by your look-up did not match the spec on the actual tire.

Date of experience: January 15, 2022
Texas
1 review
0 helpful votes
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I'll do it all over again!
January 15, 2022

Great option to save money and time. The mobile tire installation option is top notch.

Date of experience: January 15, 2022
Virginia
1 review
0 helpful votes
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Products you want, prices you'll like!
January 15, 2022
Updated review

Returning customer... where else would you buy tires?

Date of experience: January 15, 2022

Returning customer...
January 15, 2022
Previous review

Returning customer... where else would you buy tires?

Date of experience: January 15, 2022

Easy to use website for ordering, wide variety of brands...
April 14, 2021
Previous review

Easy to use website for ordering, wide variety of brands to choose from and Free Shipping!

Date of experience: April 14, 2021
Georgia
1 review
0 helpful votes
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Had the tires I needed
January 15, 2022

Easy to order, had a good variety so I could match what I already have on the car and truck. Pricing was competitive and shipping free. Even include road Hazzard guarantee.

Date of experience: January 15, 2022
Washington
1 review
0 helpful votes
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Outstanding
January 15, 2022
Updated review

Easy, convenient and outstanding service! Thank you Tire Rack

Date of experience: January 15, 2022

Excellent prices great service
May 2, 2020
Previous review

Excellent prices great service.

Date of experience: May 2, 2020
New York
1 review
0 helpful votes
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Easy shopping, fast delivery!
January 15, 2022

It was easy to find tires that fit my vehicle, and my order showed up incredibly fast!

Date of experience: January 15, 2022
Texas
1 review
0 helpful votes
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Great service
January 15, 2022

Great experience other than the website wouldnt send me password to find/ create account. Not sure if their is a loyalty incentive.

Date of experience: January 15, 2022