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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,722
shipping
28,686
quality
29,246
This company responds to reviews on average within 1 day

Instant Feedback

529,083 reviews

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Ohio
1 review
0 helpful votes
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Very helpful live chat representatives, and i love the Affirm system, the site is also easy to use.

Date of experience: January 15, 2022
Florida
1 review
0 helpful votes
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Pleasantly surprised
January 15, 2022

It was easy to use and place an order, and tires were delivered as requested and on time.

Date of experience: January 15, 2022
Missouri
1 review
0 helpful votes
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Exactly as promised
January 15, 2022
Updated review

Website navigation and Cart easy. Better price than local, great communication and quick shipment. Will use Tire Rack again

Date of experience: January 15, 2022

Easy enough
January 9, 2022
Previous review

Easy enough

Date of experience: January 9, 2022
Hawaii
2 reviews
0 helpful votes
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Great Tire Buying Experience
January 15, 2022

Great price and easy-to-navigate website. The four tires arrived in three separate deliveries. The first two arrived two business days after I ordered them, then one tire arrived on each of the next two days. I'm not complaining since they were shipping to Hawaii where most deliveries take two to four weeks.

Date of experience: January 15, 2022
Louisiana
1 review
0 helpful votes
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Satisfied customer
January 15, 2022

It's what I expected from Tire Rack. I'm a retired auto tech and our shop used Tire Rack almost exclusive.

Date of experience: January 15, 2022
Ohio
1 review
0 helpful votes
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Repeat customer
January 15, 2022

Was able to use my phone to place the order which was a bonus!

Date of experience: January 15, 2022
Illinois
2 reviews
0 helpful votes
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Cool
January 15, 2022

Great products and had in stock i was very impressed

Date of experience: January 15, 2022
Utah
1 review
0 helpful votes
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Tire order was easy. Now if the tires show up in good shape I will be a happy camper.

Date of experience: January 14, 2022
Pennsylvania
2 reviews
0 helpful votes
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Jeep tires
January 15, 2022

Great site. Fast shipping. Decent prices. Great communication

Date of experience: January 14, 2022
New Jersey
1 review
0 helpful votes
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F-150 tires
January 15, 2022

The web site is easy to order from and i always order from them, and the price is good.

Date of experience: January 14, 2022
Illinois
1 review
0 helpful votes
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Quick and easy
January 14, 2022

Easy to order, received on time, good quality, decent price

Date of experience: January 14, 2022
Washington
1 review
0 helpful votes
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Tire Rack
January 14, 2022

On-line chat was helpful. Quick phone call to Waylon confirmed non-P tire would work for my application

Date of experience: January 14, 2022
Georgia
1 review
0 helpful votes
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Tire Rack: Review
January 14, 2022
Updated review

Love the TireRack site!
Lots of good info for comparison purposes.
Very easy purchase process.

Date of experience: January 14, 2022

Tire Rack's site has all the info that you need to...
March 9, 2020
Previous review

Tire Rack's site has all the info that you need to make an informed decision.
And their prices are very competitive. Really like the shipping to my installer, as well. Can't beat it!

Date of experience: March 9, 2020
Maryland
0 reviews
0 helpful votes
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Good advice and education.
January 14, 2022

Great site to compare product, good chat service also

Date of experience: January 14, 2022
Colorado
1 review
0 helpful votes
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Definitely Recommend
January 14, 2022

I was a little confused about what I should order. I called customer service and Ford was incredibly helpful in figuring out how to put me on the right path. My tires were delivered quickly to the shop and for an incredible price. I've never used studded tires before so they're a little louder than I thought, but everything seems to be going well.
Overall a great experience!

Date of experience: January 14, 2022
Michigan
1 review
0 helpful votes
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Great tires
January 14, 2022

Fast and easiest way ever to order tires, plus great price

Date of experience: January 14, 2022
New Jersey
1 review
0 helpful votes
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Winter Tires
January 14, 2022

Great quality, and fast delivery! The tires are amazing, great grip, and 0 sliding.

Date of experience: January 14, 2022
Rhode Island
1 review
0 helpful votes
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Full satisfaction
January 14, 2022

Customer service answered all of my questions. Website was easy to navigate.

Date of experience: January 14, 2022
Washington
1 review
0 helpful votes
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Good service
January 14, 2022

I had a few questions and Oscar answered all my questions

Date of experience: January 14, 2022
Illinois
1 review
0 helpful votes
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Best place to buy wheel and tire needs.
January 14, 2022
Updated review

Love Tire Rack is the best place to buy stuff for my truck and also fast shipping.

Date of experience: January 14, 2022

It was best shopping EXPERIENCE EVER!
May 4, 2020
Previous review

It was best shopping EXPERIENCE EVER!

Date of experience: May 4, 2020