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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Very helpful live chat representatives, and i love the Affirm system, the site is also easy to use.
It was easy to use and place an order, and tires were delivered as requested and on time.
Website navigation and Cart easy. Better price than local, great communication and quick shipment. Will use Tire Rack again
Great price and easy-to-navigate website. The four tires arrived in three separate deliveries. The first two arrived two business days after I ordered them, then one tire arrived on each of the next two days. I'm not complaining since they were shipping to Hawaii where most deliveries take two to four weeks.
It's what I expected from Tire Rack. I'm a retired auto tech and our shop used Tire Rack almost exclusive.
Was able to use my phone to place the order which was a bonus!
Tire order was easy. Now if the tires show up in good shape I will be a happy camper.
Great site. Fast shipping. Decent prices. Great communication
The web site is easy to order from and i always order from them, and the price is good.
Easy to order, received on time, good quality, decent price
Love the TireRack site!
Lots of good info for comparison purposes.
Very easy purchase process.
Tire Rack's site has all the info that you need to make an informed decision.
And their prices are very competitive. Really like the shipping to my installer, as well. Can't beat it!
Great site to compare product, good chat service also
I was a little confused about what I should order. I called customer service and Ford was incredibly helpful in figuring out how to put me on the right path. My tires were delivered quickly to the shop and for an incredible price. I've never used studded tires before so they're a little louder than I thought, but everything seems to be going well.
Overall a great experience!
Great quality, and fast delivery! The tires are amazing, great grip, and 0 sliding.
Customer service answered all of my questions. Website was easy to navigate.
I had a few questions and Oscar answered all my questions
Love Tire Rack is the best place to buy stuff for my truck and also fast shipping.
It was best shopping EXPERIENCE EVER!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

