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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,722
shipping
28,686
quality
29,246
This company responds to reviews on average within 1 day

Instant Feedback

529,075 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Fast tires
January 21, 2022

Fast and easy. I was surprised how fast they got here cause I live in Alaska

Date of experience: January 21, 2022
Ohio
2 reviews
0 helpful votes
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Unbelievable service
January 21, 2022

Ordered on Friday; estimated delivery was Monday to Northeast Ohio; received update that they would be delivered the next day; Saturday between 2-6 pm; delivered sooner at 11am!

Date of experience: January 21, 2022
Texas
1 review
0 helpful votes
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Tire rack one stop shop!
January 21, 2022

I loved tire rack! Fast shipping, good quality product, easy convenience.

Date of experience: January 21, 2022
Florida
1 review
0 helpful votes
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Tire Rack is the best
January 21, 2022
Updated review

This was the 3rd time I replaced tires on my Mini Cooper S convertibles and the Firestone Firehawk Indy 500 is my Go To summer ultra high performance. Living in the Florida Keys we Never worry about snow/cold weather. Only an occasional hurricane and lots of rain. Which is why I choose the Firehawk Indy 500s.

Date of experience: January 21, 2022

Great tire shopping
January 21, 2022
Previous review

Great tire shopping

Date of experience: January 21, 2022
Georgia
1 review
0 helpful votes
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Great fast service
January 21, 2022

Very user friendly thank you, received in 2 days. I ordered on a weekend. Great tires/ excellent quality

Date of experience: January 21, 2022
Colorado
2 reviews
0 helpful votes
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My ordering experience
January 21, 2022

Ordered two tires on Friday. They arrived on Monday. Can't expect more than that.

Date of experience: January 21, 2022
Michigan
0 reviews
0 helpful votes
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Tire purchase
January 21, 2022

I like the credit card check for fraud! Great delivery time frame. Really glad I made the purchase!

Date of experience: January 21, 2022
Missouri
0 reviews
0 helpful votes
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Super quick free delivery
January 21, 2022

Can't believe the delivery is so quick! Got here the next day!

Date of experience: January 21, 2022
District of Columbia
1 review
0 helpful votes
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Easy as ABC
January 21, 2022

It was very simple to find a good but affordable option for my car. Great experience super easy.

Date of experience: January 21, 2022
New York
3 reviews
0 helpful votes
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Speedy Purchase experience
January 21, 2022

It's not so much chaos in the website to browse around. Pretty much straightforward to chose what we want and the customer service team is really active in responding to my query.

Date of experience: January 21, 2022
Ohio
1 review
0 helpful votes
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Easy to use web site and very helpful staff. Will for sure come back!

Date of experience: January 21, 2022
California
1 review
0 helpful votes
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Quick shipment and delivery!
January 21, 2022

It was extremely quick and easy to find what I needed.

Date of experience: January 21, 2022
New York
1 review
0 helpful votes
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Outstanding service.
January 21, 2022
Updated review

Received my tire in two days, abd it was delivered on a Sunday. Great job.

Date of experience: January 21, 2022

Thanks
March 1, 2021
Previous review

Thanks. Every time I need a tire for my car, the Tire shops take a few days to get the tires for my car, no shop stocks that size tire. What's up with that? I can't drive around on that donut tire for too long.

Date of experience: March 1, 2021
North Carolina
0 reviews
0 helpful votes
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New Shoes
January 21, 2022

Excellent and easy ordering and web site was easy to maneuver! Price was good now my New shoes are on and gliding down the Highway

Date of experience: January 21, 2022
Tennessee
0 reviews
0 helpful votes
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Another Happy Tire Rack Customer..
January 21, 2022

TireRack rocks…. I don't need 50 characters to say Tire Rack Rocks…..

Date of experience: January 20, 2022
Oregon
1 review
0 helpful votes
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So many tire choices.
January 21, 2022

So easy to compare tires and find the best tire for your vehicle.

Date of experience: January 20, 2022
Alabama
1 review
0 helpful votes
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Love all of the detailed information and videos, the organization of the website made it simple to compare and choose what best fit my needs without having to really shop around.

Date of experience: January 20, 2022
Nebraska
1 review
0 helpful votes
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Great experience
January 20, 2022

The side by side comparison option makes shopping easier.

Date of experience: January 20, 2022
Pennsylvania
1 review
0 helpful votes
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Great!
January 20, 2022

Friend sent me a pic of a clearance tire. Easy to find on site and amazing price!

Date of experience: January 20, 2022
California
2 reviews
0 helpful votes
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Uncle Jimmy
January 20, 2022
Updated review

A little difficult pacing the order but that is OK.

Date of experience: January 20, 2022

I'm glad to get newer tires
December 29, 2021
Previous review

I'm glad to get newer tires. I was advised to replace my 8yr old "shoes". I looked up reviews old ones were 17 feet longer. OMG!

Date of experience: December 28, 2021

The staff was very helpful
November 18, 2019
Previous review

The staff was very helpful.

Date of experience: November 18, 2019