Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,732
shipping
28,696
quality
29,256
This company responds to reviews on average within 1 day

Instant Feedback

529,231 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
Follow Dean E.
Unfollow Dean E.
Share Review
Report Review

Great experience
January 29, 2022

The process was convenient and easy, as a repeat customer, I appreciate the quick response and the excellent service and options available. Highly recommend Tire Rack.

Date of experience: January 29, 2022
New York
1 review
0 helpful votes
Follow Kathryn Z.
Unfollow Kathryn Z.
Share Review
Report Review

Great experience
January 29, 2022

Before the purchase my pre sales questions were answered via the online chat. The tires arrived quickly, and they were installed right away by my chosen auto shop. It was a smooth and problem-free experience. I would recommend Tire Rack.

Date of experience: January 29, 2022
Illinois
1 review
0 helpful votes
Follow ron O.
Unfollow ron O.
Share Review
Report Review

Tirerack comes thru...
January 29, 2022

Order easy, delivery confirmation, met deadline/timeframe..

Date of experience: January 29, 2022
Virginia
1 review
0 helpful votes
Follow Myron E.
Unfollow Myron E.
Share Review
Report Review

Fast and easy to use the website also the price of the Product

Date of experience: January 29, 2022
Louisiana
1 review
0 helpful votes
Follow David X.
Unfollow David X.
Share Review
Report Review

Great company. Love the service!
January 29, 2022
Updated review

TireRack Rocks - Great service and knowledgeable team members. Wonderful experience.

Date of experience: January 29, 2022

First time Buyer
August 10, 2021
Previous review

First time Buyer

Date of experience: August 10, 2021
Kentucky
1 review
0 helpful votes
Follow Patricia I.
Unfollow Patricia I.
Share Review
Report Review

BMW 535i xdrive tire purchase
January 29, 2022

Website was easy to use and provided list of installers in my area.

Date of experience: January 29, 2022
Georgia
1 review
0 helpful votes
Follow Adeniran E.
Unfollow Adeniran E.
Share Review
Report Review

Tires
January 29, 2022

Straight forward to answers on tire shopping. Convenient shopping

Date of experience: January 28, 2022
California
1 review
0 helpful votes
Follow William D.
Unfollow William D.
Share Review
Report Review

Very easy to sort out the correct part needed
For my application

Date of experience: January 28, 2022
Nevada
1 review
0 helpful votes
Follow Thomas Y.
Unfollow Thomas Y.
Share Review
Report Review

Easy
January 29, 2022

Easy to use website, good search engine and easy links to reviews and comparisons. Great price

Date of experience: January 28, 2022
Illinois
1 review
0 helpful votes
Follow Shinsuke A.
Unfollow Shinsuke A.
Share Review
Report Review

The gold standard
January 29, 2022
Updated review

Easy ordering, easy shipment straight to installer.

Date of experience: January 28, 2022

Always easy to order
September 20, 2021
Previous review

Always easy to order. Vast database of tires, good selections on tires. Not so great on wheels though.

Date of experience: September 20, 2021
California
1 review
0 helpful votes
Follow Jeffrey D.
Unfollow Jeffrey D.
Share Review
Report Review

Tires made easy
January 29, 2022
Updated review

East to navigate, items in stock. Reviews.
Tire selection guide helps.

Date of experience: January 28, 2022

Prices are reasonable
June 26, 2021
Previous review

Prices are reasonable. The comparison feature is a big plus.

Date of experience: June 26, 2021
Michigan
1 review
0 helpful votes
Follow Richard B.
Unfollow Richard B.
Share Review
Report Review

Tire Purchase
January 29, 2022

Seth was very helpful with advice on what winter tires & wheels to buy.

Date of experience: January 28, 2022
Alabama
1 review
0 helpful votes
Follow Shawn U.
Unfollow Shawn U.
Share Review
Report Review

GLC300
January 29, 2022
Updated review

Overall a good experience so far. Hope it continues to be a good one.

Date of experience: January 28, 2022

Overall a good experience so far
January 22, 2022
Previous review

Overall a good experience so far

Date of experience: January 22, 2022
West Virginia
1 review
0 helpful votes
Follow Barbara D.
Unfollow Barbara D.
Share Review
Report Review

Bob's tires
January 29, 2022

Great selection easy to order. Great follow up. Customer service was excellent. They called to confirm my order destination since I didn't ship to my house. Great security.

Date of experience: January 28, 2022
New Hampshire
1 review
0 helpful votes
Follow narender Z.
Unfollow narender Z.
Share Review
Report Review

Excellent
January 29, 2022

Quick and easy to place order. Received as expected. Great online store for tires

Date of experience: January 28, 2022
California
1 review
0 helpful votes
Follow Harold E.
Unfollow Harold E.
Share Review
Report Review

Great service
January 28, 2022
Updated review

Great prices, quick turnaround and reliable service.

Date of experience: January 28, 2022

Always reliable
February 18, 2021
Previous review

This isn't my first time buying tires from Tire Rack, the way my daughter drives, probably won't be my last! But I will use Tire Rack again.

Date of experience: February 18, 2021
Georgia
1 review
0 helpful votes
Follow Safin O.
Unfollow Safin O.
Share Review
Report Review

Great quality products minus the installation
January 28, 2022
Updated review

TireRack should open businesses that will receive your tire for you and balance and install each tire purchased. Pirelli and Continental tires in my opinion are the best routes for your tire needs. Will be checking out TireRack products in the near future and purchase a set of 4 new Rims for my m4

Date of experience: January 28, 2022

Quick and easy!
December 25, 2020
Previous review

Quick and easy!

Date of experience: December 25, 2020
Pennsylvania
1 review
0 helpful votes
Follow Darrell E.
Unfollow Darrell E.
Share Review
Report Review

New set of wheels & tires
January 28, 2022
Updated review

Great place to buy tires & wheels! Needed new wheels due to pothole damage.

Date of experience: January 28, 2022

Great web site & company to do business with
August 12, 2020
Previous review

Great web site & company to do business with

Date of experience: August 12, 2020
Ohio
1 review
0 helpful votes
Follow Garth R.
Unfollow Garth R.
Share Review
Report Review

Always reasonable prices.
January 28, 2022

Great place to buy tires. Always helpful on line chat too.

Date of experience: January 28, 2022
Georgia
1 review
0 helpful votes
Follow Mina I.
Unfollow Mina I.
Share Review
Report Review

Great experience
January 28, 2022

Professional and prompt. Provided a lot of information and communications were prompt. Delivery was faster than expected.

Date of experience: January 28, 2022