Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy Easy Easy Easy Easy Easy Easy Easy Easy Easy Easy
First time purchasing on Tire Rack... Purchasing, pricing and customer service were excellent... only down side was the available schedule for remote installation service.
Have had good experiences with Tire Rack for many years
Website is easy to navigate. I like reading the in depth reviews from other customers. These reviews make it easier to pick the right tires for your vehicle.
Easy and convenient way to order and receive tires as the commodity of my home
Simple to use platform. Will see how order and accuracy of timing pans out.
Thanks, this is where I always purchase tires, and sometime wheels too!
Always have exactly what I need. The exact tire arrived on the promised time.
Quick and easy website to navigate. Also selection of product are always top notch.
Found a cost effective product, but the delivery was split into two orders and it took twice the delivery time to get the other half of the order.
My experience with Tire Rack was excellent. Visited the site several times over the past several months trying to make decisions on what to purchase for my "hobby" car. Upon making my decision the process went very well and the tires were delivered when promised and very quickly I must say.
Fast and easy had what I was looking for in stock with more of a selection than others
I like Tire Rack and their pricing. I don't like that you can't search for a tire size without giving vehicle information because my car takes 2 sizes of tires. I was able to get the tires I wanted.
Fast, easy trouble free. Love it. Recommend to anyone who is looking for the tires. I will use tire rack for future orders.
Fast, easy to access and research, very useful
I'm a return customer for a reason. Good prices, ease of ordering, good products and fast shipping.
Quick and easy. Love the videos. Easy to navigate the site.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

