Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,734
shipping
28,698
quality
29,258
This company responds to reviews on average within 1 day

Instant Feedback

529,257 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow kelly Q.
Unfollow kelly Q.
Share Review
Report Review

Great Service
January 31, 2022

Easy web site and great service — great follow up on my order

Date of experience: January 31, 2022
Kansas
1 review
0 helpful votes
Follow Jesse C.
Unfollow Jesse C.
Share Review
Report Review

Tire Rack review
January 31, 2022
Updated review

I've used Tire Rack since 1998 and will continue to do so.

Date of experience: January 31, 2022

I've used Tire Rack since 1998 and always will
October 4, 2021
Previous review

I've used Tire Rack since 1998 and always will.

Date of experience: October 4, 2021

I've been using Tire Rack since 1997 and it's always...
October 21, 2019
Previous review

I've been using Tire Rack since 1997 and it's always been a pleasure.

Date of experience: October 21, 2019
Colorado
1 review
0 helpful votes
Follow Pedro X.
Unfollow Pedro X.
Share Review
Report Review

Ford
January 31, 2022

Great service. Quick turnaround and great selection

Date of experience: January 31, 2022
Delaware
1 review
0 helpful votes
Follow Syd, L.
Unfollow Syd, L.
Share Review
Report Review

Excellent
January 31, 2022

Very good experience. Got what I was looking for very fast. Yes

Date of experience: January 31, 2022
Pennsylvania
1 review
0 helpful votes
Follow David G.
Unfollow David G.
Share Review
Report Review

Winter Tire combo
January 31, 2022
Updated review

The factory all seasons on my wife's 2019 Blazer were dangerous in the snow. Tire Rack made it so easy to find all that I needed to equip it with rims and snow tires. They provided everything and it came together perfectly right down to the tire sensors. The rims and tires look and handle great. You wouldn't know they were snow tires until you drive on snow. Driving in snow now seems like driving on a dirt road. The tires came in 2 days which was awesome. We are very pleased with tire rack and may buy a package for my truck next year.

Date of experience: January 31, 2022

The system made it very easy to find what I needed...
January 25, 2022
Previous review

The system made it very easy to find what I needed and get an idea how it would look. I also liked how I could find everything I needed so easily. Thank you

Date of experience: January 25, 2022
New Jersey
1 review
0 helpful votes
Follow Mina W.
Unfollow Mina W.
Share Review
Report Review

Great and have all tire sizes for both winter and summer.

Date of experience: January 31, 2022
Texas
1 review
0 helpful votes
Follow Kim R.
Unfollow Kim R.
Share Review
Report Review

Best price and information
January 31, 2022

Best price and most reliable information for part fitting my truck.

Date of experience: January 31, 2022
Pennsylvania
1 review
0 helpful votes
Follow Charles C.
Unfollow Charles C.
Share Review
Report Review

Great service, as expected.
January 31, 2022

As always, great job all around by TR and the customer service reps.

Date of experience: January 31, 2022
Alabama
2 reviews
0 helpful votes
Follow Mario R.
Unfollow Mario R.
Share Review
Report Review

Great Deal
January 31, 2022

Quick and easy look up. Found the tire I was looking for with ease. I placed my order and my tire was delivered the next day.

Date of experience: January 31, 2022
New Jersey
1 review
0 helpful votes
Follow Margaret A.
Unfollow Margaret A.
Share Review
Report Review

Reliable, Fast, Friendly and Easy.
January 31, 2022

Fast and easy, step-by-step instructions. Very freindly people helping you out while shopping online.

Date of experience: January 31, 2022
California
2 reviews
0 helpful votes
Follow Cecilia J.
Unfollow Cecilia J.
Share Review
Report Review

Great experience
January 31, 2022

Fast Deliver! My specialist was ver communicative and helpful!

Date of experience: January 31, 2022
Maryland
1 review
0 helpful votes
Follow MiYarnie E.
Unfollow MiYarnie E.
Share Review
Report Review

My experience
January 31, 2022
Updated review

I hope these rotors are better than plain. This is my first time buying anything other than plain faced rotors.

Date of experience: January 31, 2022

So Expensive
January 19, 2022
Previous review

So Expensive

Date of experience: January 19, 2022
New York
1 review
0 helpful votes
Follow Irwin Z.
Unfollow Irwin Z.
Share Review
Report Review

Great Advice and Products
January 31, 2022
Updated review

Very knowledgeable customer service to answer questions by phone and chat.

Date of experience: January 31, 2022

Helpful service and best prices
October 25, 2021
Previous review

Helpful service and best prices

Date of experience: October 25, 2021

Good customer service
November 4, 2019
Previous review

Good customer service

Date of experience: November 4, 2019
Virginia
1 review
0 helpful votes
Follow patrick N.
Unfollow patrick N.
Share Review
Report Review

Ordered replacement for spare
January 31, 2022

Good and quick. Exactly as advertised. Replacement took only 10-15 minutes.

Date of experience: January 31, 2022
California
1 review
0 helpful votes
Follow Ken K.
Unfollow Ken K.
Share Review
Report Review

Quick response
January 31, 2022
Updated review

I received my order in two days, very quick. The website gave me access to my previous order, and since I was buying a spare set of lug nuts it was very easy to find and order.

Date of experience: January 31, 2022

Easy to navigate, easy to compare options/prices, nice...
January 25, 2022
Previous review

Easy to navigate, easy to compare options/prices, nice to see the rims on the car in animation.

Date of experience: January 24, 2022

Easy to and lots of good options and articles
January 28, 2021
Previous review

Easy to and lots of good options and articles

Date of experience: January 27, 2021
Florida
1 review
0 helpful votes
Follow Michael L.
Unfollow Michael L.
Share Review
Report Review

Loyal customer in Apopka
January 31, 2022

I only buy tires here because they have the best price and do not charge shipping.

Date of experience: January 30, 2022
North Carolina
1 review
0 helpful votes
Follow Diego Y.
Unfollow Diego Y.
Share Review
Report Review

Good tires
January 31, 2022

Tires arrived in two days together. Waiting for install at local shop for the renegade. I have these tires on my wrangler already and love them. Drove through 4 inches of snow easily/confident and a little offroading.

Date of experience: January 30, 2022
Michigan
1 review
0 helpful votes
Follow Craig U.
Unfollow Craig U.
Share Review
Report Review

Overall good experience
March 2, 2022

Easy to order. Delivery to installer was delayed. One of two tires lost in transit.

Date of experience: January 30, 2022
Massachusetts
1 review
0 helpful votes
Follow Dawn V.
Unfollow Dawn V.
Share Review
Report Review

Excellent and Easy
January 31, 2022

Easy, direct and love the shipping to an authorized dealer option.

Date of experience: January 30, 2022
Ohio
1 review
0 helpful votes
Follow Kris O.
Unfollow Kris O.
Share Review
Report Review

Excellent as always
January 30, 2022
Updated review

I love the reviews on TireRack.com I cannot find that anywhere else.

Date of experience: January 30, 2022

Great price and super fast delivery
August 7, 2021
Previous review

I have not bought from Tirerack in many years, but their customer service is still excellent.

Date of experience: August 7, 2021