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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Good advice from Tanner. Frustrating experience on the website as I pressed 'place order' several times to no effect. Then when I refreshed the page I had to reenter all my contact and CC info. The most frustrating experience is to hit the purchase button and not to either get a message thanking me for the order, or a message requesting additional information. To get nothing is sketchy. // Tire-wheel shipment arrived quickly. But in inspection of one wheel I see it has 10 separate weights attached to get it to balance. If it takes that much, isn't it better to unseat the bead, spin the wheel 90 degrees and try again?
The site was easy to navigate and checkout was fast.
. When I discovered that my old mounted snows wouldn't fit my newer truck I returned to Tire Rack to outfit my 2019 GMC Denali truck They offered a good selection of snows and rims. I was delightfully surpised to receive the tires ready to bolt on within 3 days. Great service!
Always great! One day turn-around? Are you kidding? There isn't a tire shop around that can promise that kind of service. Beautiful work. This has been my 3rd time buying a winter tire/wheel package. I will buy again
SO helpful and I was able to buy rims I had a hard time finding elsewhere. I made 2 phone calls to Tirerack and both reps were wonderful.
Quick and easy to order new tires. The site is very helpful in helping me pick out the correct tires and wheels for my car.
Very efficient and easy to navigate site and quick delivery
Quick easy, nice site layout, everything is easy to read and understand
Ordering is easy. Simple. Quick purchase quick delivery quick response
Easy to order and tires shipped promptly. Had them installed and they look great so far.
Would like to see more detailed side by side comparison capabilities.
Easy to find and purchase tires and find a high rated installer.
Informative and easy to order online, filter products according to your needs
Great selection, easy to use website and great prices. Thanks Tire Rack!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

