Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to find and purchase tires and find a high rated installer.
Informative and easy to order online, filter products according to your needs
Great selection, easy to use website and great prices. Thanks Tire Rack!
Easy to follow instructions. We're very pleased to receive tires before expected delivery date.
Great price, easy ordering process and fast, free shipping. Can't beat that! Plus, my wife loves her new wheels - so much better thant the rusted, steel wheels from Honda.
The website was so easy to use. Many many choice's and descriptions on the types of tires! Plus the prices its icing on the cake thank you
You guys rock! I got great help on the phone determining my tire needs, and the website was easy to navigate. I ordered and my tires shipped same day, I received them the next day! They are on and I am riding smooth!
Second set of tires over the past year for our cars and I've liked everything about buying from Tire Rack. Including easy coordination with local installer. Very good service, selection and support.
Very easy experience and I appreciate the installer recommendations.
This was so easy and of course it was also a plus to have a $1000 gift certificate.
Excellent pricing and quick delivery. I am a repeat customer and I love shopping here.
Great service great prices. They are much more detailed than the average tire seller.
Very good easy experience, found the tire and bought it.
Always a pleasure to shop at tier rack, hope you guys have an app so will be more easy.
Very easy to use and website was intuitive. Shipping only took a day and the tires were installed a few days later. They have ridden pretty smooth so far.
Easy to use I'm a repeat customer,, always use tire rack when shopping for my vehicles
Tire Rack website was so easy to navigate, selecting the right tire for my vehicle was a breeze.
My experience is always good with Tirerack. I always order my tires from Tirerack. Great selection and I get them within 2-3 days.
I use the reviews section to select the best tires for my car
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

