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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,722
shipping
28,686
quality
29,246
This company responds to reviews on average within 1 day

Instant Feedback

529,092 reviews

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
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Fast delivery
February 1, 2022

Great no issues at all arrived with no damage and at the correct location

Date of experience: February 1, 2022
Arizona
1 review
0 helpful votes
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Super easy to find and buy. The ability to use affirm is also a major bonus. Firestone on the other hand, Firestone nicked both my front rims and didn't air up the tires properly. The amount of snot used on the tires was borderline excessive. I would buy from Tire Rack again, I would just look for a different installer.

Date of experience: January 31, 2022
Wisconsin
1 review
0 helpful votes
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Enkel92
February 1, 2022
Updated review

Tires came pre mounted and balanced to the rims with no added charge. Easy to install, nothing crazy. Came with the required lug nut tool.

Date of experience: January 31, 2022

Its easy to use
February 25, 2022
Previous review

Its easy to use

Date of experience: January 25, 2022
New York
1 review
0 helpful votes
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Choose tires yourself
February 1, 2022

Would prefer to see ratings charts, particularly noise ratings, on the main tire pages

Date of experience: January 31, 2022
Florida
2 reviews
0 helpful votes
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As described
February 1, 2022
Updated review

It is easy to research and compare different tires to make a decision

Date of experience: January 31, 2022

Excellent website and so far good chat customer service
February 19, 2020
Previous review

Excellent website and so far good chat customer service

Date of experience: February 19, 2020
New York
1 review
0 helpful votes
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One stop shop
February 1, 2022
Updated review

The prices were just right. Customer service personal we're very informative in making your canal purchase and I will always use that website for tires.

Date of experience: January 31, 2022

Customer service is amazing and they are always trying...
December 30, 2020
Previous review

Customer service is amazing and they are always trying to satisfy customers.

Date of experience: December 29, 2020
Virginia
1 review
0 helpful votes
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Tire replacement
February 1, 2022

Easy to use site. With different options and able to compare different tires from companies.

Date of experience: January 31, 2022
Maryland
1 review
0 helpful votes
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Great Customer Service
February 1, 2022

Easy to order and site had what I needed. My service rep suggested i use the site and place the order

Date of experience: January 31, 2022
Colorado
3 reviews
0 helpful votes
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Speedy Tire Delivery!
January 31, 2022

Quick and easy, I am extremely happy about my purchase!

Date of experience: January 31, 2022
California
1 review
0 helpful votes
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Easy Deal
January 31, 2022

Easy to order, tires were in stock unlike most places I looked on line and local retailers

Date of experience: January 31, 2022
Missouri
1 review
0 helpful votes
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WRX STI
January 31, 2022

I will use Tire Rack again! The selection was great, the time it took to get the tires was great and it was a great success during a terrible storm!

Date of experience: January 31, 2022
North Carolina
1 review
0 helpful votes
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I had a question regarding delivery time, and the representative was able to answer my questions through messaging within minutes!

Date of experience: January 31, 2022
Idaho
1 review
0 helpful votes
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Awesome, but I ordered the wrong size
January 31, 2022

It was great, great customer service, Amos. Amos called and told me tires were wring size... I still thought they would fit... I ordered them anyways and Les Schwab said... No bueno... to big. I should listen to the experts.

Date of experience: January 31, 2022
West Virginia
1 review
0 helpful votes
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CoolEasyNice
January 31, 2022

Great website very easy to use and navigate very communicative after purchase and prompt delivery

Date of experience: January 31, 2022
Ohio
2 reviews
0 helpful votes
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Quick, Easy, and Complete!
January 31, 2022

I was in need of quick winter tires before a winter storm, and was very impressed with the service from Tire Rack! Wheel and tire package with all necessary centering rings and lugs delivered in two days as promised!

Date of experience: January 31, 2022
Florida
1 review
0 helpful votes
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Great Service
January 31, 2022

Easy web site and great service — great follow up on my order

Date of experience: January 31, 2022
Kansas
1 review
0 helpful votes
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Tire Rack review
January 31, 2022
Updated review

I've used Tire Rack since 1998 and will continue to do so.

Date of experience: January 31, 2022

I've used Tire Rack since 1998 and always will
October 4, 2021
Previous review

I've used Tire Rack since 1998 and always will.

Date of experience: October 4, 2021

I've been using Tire Rack since 1997 and it's always...
October 21, 2019
Previous review

I've been using Tire Rack since 1997 and it's always been a pleasure.

Date of experience: October 21, 2019
Colorado
1 review
0 helpful votes
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Ford
January 31, 2022

Great service. Quick turnaround and great selection

Date of experience: January 31, 2022
Delaware
1 review
0 helpful votes
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Excellent
January 31, 2022

Very good experience. Got what I was looking for very fast. Yes

Date of experience: January 31, 2022
Pennsylvania
1 review
0 helpful votes
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Winter Tire combo
January 31, 2022
Updated review

The factory all seasons on my wife's 2019 Blazer were dangerous in the snow. Tire Rack made it so easy to find all that I needed to equip it with rims and snow tires. They provided everything and it came together perfectly right down to the tire sensors. The rims and tires look and handle great. You wouldn't know they were snow tires until you drive on snow. Driving in snow now seems like driving on a dirt road. The tires came in 2 days which was awesome. We are very pleased with tire rack and may buy a package for my truck next year.

Date of experience: January 31, 2022

The system made it very easy to find what I needed...
January 25, 2022
Previous review

The system made it very easy to find what I needed and get an idea how it would look. I also liked how I could find everything I needed so easily. Thank you

Date of experience: January 25, 2022