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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Great no issues at all arrived with no damage and at the correct location
Super easy to find and buy. The ability to use affirm is also a major bonus. Firestone on the other hand, Firestone nicked both my front rims and didn't air up the tires properly. The amount of snot used on the tires was borderline excessive. I would buy from Tire Rack again, I would just look for a different installer.
Tires came pre mounted and balanced to the rims with no added charge. Easy to install, nothing crazy. Came with the required lug nut tool.
Would prefer to see ratings charts, particularly noise ratings, on the main tire pages
It is easy to research and compare different tires to make a decision
Excellent website and so far good chat customer service
The prices were just right. Customer service personal we're very informative in making your canal purchase and I will always use that website for tires.
Customer service is amazing and they are always trying to satisfy customers.
Easy to use site. With different options and able to compare different tires from companies.
Easy to order and site had what I needed. My service rep suggested i use the site and place the order
Quick and easy, I am extremely happy about my purchase!
Easy to order, tires were in stock unlike most places I looked on line and local retailers
I will use Tire Rack again! The selection was great, the time it took to get the tires was great and it was a great success during a terrible storm!
I had a question regarding delivery time, and the representative was able to answer my questions through messaging within minutes!
It was great, great customer service, Amos. Amos called and told me tires were wring size... I still thought they would fit... I ordered them anyways and Les Schwab said... No bueno... to big. I should listen to the experts.
Great website very easy to use and navigate very communicative after purchase and prompt delivery
I was in need of quick winter tires before a winter storm, and was very impressed with the service from Tire Rack! Wheel and tire package with all necessary centering rings and lugs delivered in two days as promised!
I've used Tire Rack since 1998 and will continue to do so.
I've used Tire Rack since 1998 and always will.
I've been using Tire Rack since 1997 and it's always been a pleasure.
The factory all seasons on my wife's 2019 Blazer were dangerous in the snow. Tire Rack made it so easy to find all that I needed to equip it with rims and snow tires. They provided everything and it came together perfectly right down to the tire sensors. The rims and tires look and handle great. You wouldn't know they were snow tires until you drive on snow. Driving in snow now seems like driving on a dirt road. The tires came in 2 days which was awesome. We are very pleased with tire rack and may buy a package for my truck next year.
The system made it very easy to find what I needed and get an idea how it would look. I also liked how I could find everything I needed so easily. Thank you
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

