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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Tire Rack has great pricing and easy to use website. Thank you
Detailed information based on your vehicle and preferences. Easy checkout and multiple delivery options make replacing tires a breeze.
Always a quick in and out shopping experience. Fair prices and delivery to my home is even better!
Quick and easy for a 1st time user. Everything worked exactly as described online and love the new Pirellis
It wasn't good because I received a part that should never have been sent. It wasn't built right. I would have got to work on my vehicle and got the maintenance done but I had to wait for the reshipped part to come in. The customer service representative did try to help an shipped it overnight however I didn't get it till 3 days later I don't want to blame tirerack on that but it made the experience worse. Now I need to send the inferior part back but there is no return shipping label and I feel I shouldn't have to pay for it.
The tire buying experience had been a long head ache. Originally I bought Goodyear because they were an American company but their tires were made in Chile. Tirerack helped me buy some American Made tires. No one else could give me a straight answer as to where my tires were made until AFTER I bought them. Which I found was really stupid. In comes tirerack guaranteeing that the tires I ordered were going to be Made in the USA. Although not ever tire I ordered may say Made in USA on it, I know from the DOT code that they are. The recommended installer was great and kind, fast and cheap. Totally satisfied with my order.
Easy experience to order! Fast delivery and quality mobile installation. Would absolutely use this service again.
Great so farbut the tire was delayed and your recomended tire tech took 2 and a half hours to install 1 tire.
Ordering direct from you, shipping to my preferred mechanic -- makes the process superlatively easy! Thanks for the thoughtfulness you put into the ease of the process.
Well organized site, and as always, excellent prices and numerous products available.
Up till my order for my Dodge three tires, your shipping was extremely fast and the tires were made here but not the last order. Hope you have returned to the previous practices
Ordered Wednesday afternoon and tires arrived next day. Super happy with delivery.
On the negative side, the tires were extremely over inflated. All four were set at 45 psi. My buggy needs 36 psi. TR knew the vehicle the tires and wheels were going on, so should have had them properly inflated. Most customers would not have checked and just mounted them. That amount of over inflation would have ruined the tires! Big oops!
Fairly easy. Website is good to navigate. Competitive pricing and quick availability.
Basically, very user friendly... I appreciate that. And arrived in a timely manner to the site I selected.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Providing a great customer experience is very important to us and we are so sorry to hear that we did not meet your expectations. We appreciate you giving us the chance to work with you to resolve the situation when we reached out. We remain available if you have any further questions or concerns.