Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to understand website, best prices, lots of varieties and their delivery time stated are always on point. Love it!
Easy ordering & delivery from TireRack 5 stars. I certainly would order from them again.
It was a pleasant shopping experience with a nice selection of wheels
No price match and does not include install as Amazon does.
Repeat customer with Tire Rack. I always feel that I get great service, great information and choices, and a good price
Always easy, great info on comparisons, website easy to navigate. I personally review all aspects of at least 5 top choices before making my purchase decision. That way, I'm confident I've made the best choice for me. Tire Rack provides non-biased data on all tires to make this a simple task.
Always easy, great info on comparisons
I needed a tire quickly to match my other 3 tires. Ordered on tuesday evening & had it by Thursday a.m. Rates are lower w/Tire Rack than getting locally & i got a warranty included. Tire Rack is only place we order from. Large variety to choose from. Awesome pricing & fast delivery.
Fast and easy. This was the easiest I've ever picked out tires. The whole process a breeze right up to an early delivery by two days. The tire came in good condition, no damage to it. The prices are attractive as well. Tire Rack was the only place I could find the tire I needed. Thank you.
Excellent website, competitive pricing. Tires were delivered the next day to a local Tire Rack authorized installer.
My experience my flawless and smooth. Prompted me to help with my decision
In choice of tire. The delivery time was awesome and FAST!
Never had a bad experience great people.
I was skeptical but now I'm delighted. Delivery if the tires as promised not to mention saving about 30%.
Installation was great and as expected.
Very satisfied customer. The included warranty is amazing. Super fast delivery and great prices.
Easy to order and schedule install close to my location.
Prompt and professional
I ordered a space saver tire
The tire arrived less than a week
Easy! To buy and great selection of tires that I was interested in.
Order my rims Tuesday and they delivered the next day. I was pretty surprised.
Easy to order, wipers were pertinent to my model, no guessing for the proper fit.
Tire rack is the only place I buy wheels and tires
This website is the best of the best
Incredibly fast delivery. Great product. Very pleased with the entire package. The wheels and tires came mounted and balanced. Not a single glitch.
Easy to navigate site. Great information available.
Always easy to purchase tires online. Good product reviews.
Good information on tires. Good research information and comparisons.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

