Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to navigate the site. I like how you can shop by size, not just vehicle.
Great doing business with suppliers that have their act together. This is my 5th order over a 10 year span. All is good! Got tires in 1 day.
Great description, all necessary tech data, reasonable price.
Very user friendly site! I ordered several sets of tires from them now and have yet to have a bad experience with them.
Great service! I am always impressed with the speedy delivery time!
I wasn't aware I needed to schedule an installation appt. After the purchase. I waited 2 days before I finally had to call and get an update on my purchase, what I assumed, were that they were being shipped to a location near my home, and that's where the install would be from the information that was given on the site. And further instructions would be in a follow up email, but I only received an order number, that I kept checking for updates. And tracking, expecting more info, But that wasn't the case. The tires where just there. Until I had to get a human on the phone. They wanted to secure an appt for installation, you couldn't even follow thru on the next step? I just requested they be shipped to my home instead. I'd get them faster. Than the projected date they had available. So the experience became confusing and the purchase didn't arrive until after the anticipated date. It could have been more smoother.
Overall satisfied will buy again in the future but the prices could be better
I like shopping on Tire Rack because I can take my time and research before making the decision to buy. With Tires Price is part of the offer. Ride quality, wet traction etc need to be considered. I like the spider charts in the comparison tests.
This is the second set of Continental True Contact tires I have bought. The first was for my daughter's Honda Van. I also bought tires for my wife's Prius and the Road Hazard gaurentee came in handy when we had a problem.
Quick and easy even when ordering a Road Hazard Insurance Tire and Installation
I like Tirerack shopping because you get back what you put into it. As opposed to shopping at a store you get what they have and they control the information. I like shopping and not paying the sales tax but getting the tires in a reasonable time at an installer that I can trust
I got what I paid for. I bought a close out tire (only 1 left) for a spare. Tire looks fine but has a 2017 manufacture date. Will work for my use but something buyers should be aware of.
Third time buying tires with TireRack.com and having my local MIDAS do the install. Simple and fast.
Easy web browsing and ordering was also easy and fast.
Helpful information. Lots of details. Competitive pricing. Fast delivery. Easy delivery to location, Firestone.
Easy order and next day delivery. Can't beat it. Will be a returning customer.
I was very pleased with the shopping and ordering and if the shipping is that good... I will be a dedicated client... Great place to buy tires
Great and simple experience. It was a very easy process!
Quick, easy, and simple. Chat with Tucker was helpful as well.
Timely and easy acess,, pass service by tire rack has been excellent.
Easy to use. Tires came much quicker than anticipated.
I wanted a Grand Touring tire not a performance tire with a quiet ride.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

