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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,722
shipping
28,686
quality
29,246
This company responds to reviews on average within 1 day

Instant Feedback

529,075 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Tire shopping made easy
February 10, 2022

Easy to navigate the site. I like how you can shop by size, not just vehicle.

Date of experience: February 10, 2022
Colorado
1 review
0 helpful votes
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Kumho performance tires
February 10, 2022
Updated review

Great doing business with suppliers that have their act together. This is my 5th order over a 10 year span. All is good! Got tires in 1 day.

Date of experience: February 10, 2022

Great description, all necessary tech data, reasonable...
January 21, 2022
Previous review

Great description, all necessary tech data, reasonable price.

Date of experience: January 21, 2022
1 review
0 helpful votes
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Great Service!
February 10, 2022
Updated review

Very user friendly site! I ordered several sets of tires from them now and have yet to have a bad experience with them.

Date of experience: February 10, 2022

Great
August 10, 2021
Previous review

Great service! I am always impressed with the speedy delivery time!

Date of experience: August 10, 2021
District of Columbia
1 review
0 helpful votes
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Needs Better follow up after purchase
February 10, 2022

I wasn't aware I needed to schedule an installation appt. After the purchase. I waited 2 days before I finally had to call and get an update on my purchase, what I assumed, were that they were being shipped to a location near my home, and that's where the install would be from the information that was given on the site. And further instructions would be in a follow up email, but I only received an order number, that I kept checking for updates. And tracking, expecting more info, But that wasn't the case. The tires where just there. Until I had to get a human on the phone. They wanted to secure an appt for installation, you couldn't even follow thru on the next step? I just requested they be shipped to my home instead. I'd get them faster. Than the projected date they had available. So the experience became confusing and the purchase didn't arrive until after the anticipated date. It could have been more smoother.

Date of experience: February 9, 2022
California
1 review
0 helpful votes
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Tires
February 10, 2022

Looking for tires for my truck was very easy. Also like that you could buy custom size tire, not only what is recommended for vehicle.

Date of experience: February 9, 2022
Massachusetts
1 review
0 helpful votes
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Tire bought
February 10, 2022

Overall satisfied will buy again in the future but the prices could be better

Date of experience: February 9, 2022
Florida
1 review
0 helpful votes
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I like shopping on Tire Rack because I can take my time and research before making the decision to buy. With Tires Price is part of the offer. Ride quality, wet traction etc need to be considered. I like the spider charts in the comparison tests.
This is the second set of Continental True Contact tires I have bought. The first was for my daughter's Honda Van. I also bought tires for my wife's Prius and the Road Hazard gaurentee came in handy when we had a problem.

Date of experience: February 9, 2022

Quick and easy even when ordering a Road Hazard Insurance...
November 11, 2021
Previous review

Quick and easy even when ordering a Road Hazard Insurance Tire and Installation

Date of experience: November 11, 2021

I like Tirerack shopping because you get back what...
May 14, 2020
Previous review

I like Tirerack shopping because you get back what you put into it. As opposed to shopping at a store you get what they have and they control the information. I like shopping and not paying the sales tax but getting the tires in a reasonable time at an installer that I can trust

Date of experience: May 14, 2020
Arizona
1 review
0 helpful votes
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I got what I paid for.
February 9, 2022

I got what I paid for. I bought a close out tire (only 1 left) for a spare. Tire looks fine but has a 2017 manufacture date. Will work for my use but something buyers should be aware of.

Date of experience: February 9, 2022
California
1 review
0 helpful votes
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Third times the CHARM!
February 9, 2022

Third time buying tires with TireRack.com and having my local MIDAS do the install. Simple and fast.

Date of experience: February 9, 2022
Colorado
1 review
0 helpful votes
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Easy ordering. Fast delivery.
February 9, 2022

Easy web browsing and ordering was also easy and fast.

Date of experience: February 9, 2022
Missouri
1 review
0 helpful votes
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Great experience
February 9, 2022

Helpful information. Lots of details. Competitive pricing. Fast delivery. Easy delivery to location, Firestone.

Date of experience: February 9, 2022
Michigan
2 reviews
0 helpful votes
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Installer
February 9, 2022

Fast, Easy, Simple! Thank you. Need to be more aware of the installers that Tire Rack partners with.

Date of experience: February 9, 2022
New Jersey
1 review
0 helpful votes
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Great customer service from Nick on chat.
Ordered online, they were at my home the next day as promised.

Date of experience: February 9, 2022
New York
1 review
0 helpful votes
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The best place for tires
February 9, 2022

Easy order and next day delivery. Can't beat it. Will be a returning customer.

Date of experience: February 9, 2022
Hawaii
1 review
0 helpful votes
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Great place to buy tires
February 9, 2022

I was very pleased with the shopping and ordering and if the shipping is that good... I will be a dedicated client... Great place to buy tires

Date of experience: February 9, 2022
Florida
1 review
0 helpful votes
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Great and simple experience. It was a very easy process!

Date of experience: February 9, 2022
Texas
1 review
0 helpful votes
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Tires I wanted at a good price.
February 9, 2022

Quick, easy, and simple. Chat with Tucker was helpful as well.

Date of experience: February 9, 2022
New York
1 review
0 helpful votes
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Excellent
February 9, 2022
Updated review

Timely and easy acess,, pass service by tire rack has been excellent.

Date of experience: February 9, 2022

Purchase went very well
September 26, 2021
Previous review

Purchase went very well. User friendly.

Date of experience: September 26, 2021
Arizona
1 review
0 helpful votes
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Great results
February 9, 2022
Updated review

Easy to use. Tires came much quicker than anticipated.

Date of experience: February 9, 2022

Easy to use
February 3, 2022
Previous review

Easy to use

Date of experience: February 3, 2022
South Carolina
1 review
0 helpful votes
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Great Tires for my MX5
February 9, 2022
Updated review

I wanted a Grand Touring tire not a performance tire with a quiet ride.

Date of experience: February 9, 2022

Always a smooth transaction
December 19, 2021
Previous review

Always a smooth transaction

Date of experience: December 19, 2021