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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,722
shipping
28,686
quality
29,246
This company responds to reviews on average within 1 day

Instant Feedback

529,083 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Satisfied Customer
February 10, 2022

Excellent service. Will buy from you in the future.

Date of experience: February 10, 2022
California
1 review
0 helpful votes
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Great shopping experience
February 10, 2022

Easy to research and order from the website. The tires arrived when promised.

Date of experience: February 10, 2022
Louisiana
2 reviews
0 helpful votes
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Happy Customer
February 10, 2022

Could not find tire store in our city that sold the tire I needed so looked on line and found the exact tire that I was looking for. Ordered the tire and it came in the very next day.

Date of experience: February 10, 2022
New York
1 review
0 helpful votes
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Great service
February 10, 2022

Nice and easy no issues on my end. The delivery time was excellent. Just 1 day.

Date of experience: February 10, 2022
Georgia
1 review
0 helpful votes
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EASY
February 10, 2022

It was quick to find what i needed, glad the shipping was free and quick.
I like that it checks tire match!

Date of experience: February 10, 2022
Florida
1 review
0 helpful votes
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Easy checkout and helpful tire ratings and reviews.

Date of experience: February 10, 2022
New York
1 review
0 helpful votes
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Expectations Met!
February 10, 2022

The website was informative, helpful, easy and convenient!

Date of experience: February 10, 2022
Kentucky
1 review
0 helpful votes
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Great Site, Great Tires!
February 10, 2022
Updated review

The site was hard to navigate using their normal tire/rim combo option, but choosing a tire and rim on their own was a really good experience

Date of experience: February 10, 2022

Sometimes hard to navigate, but overall good
February 4, 2022
Previous review

Sometimes hard to navigate, but overall good.

Date of experience: February 4, 2022
California
1 review
0 helpful votes
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Customer Service
February 10, 2022

Customer service was great package arrived fast and on time equipment however was scratched and below satisfactory

Date of experience: February 10, 2022
Missouri
1 review
0 helpful votes
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Great to work with
February 10, 2022

Price acceptable, delivery quick no worries! Will use service again

Date of experience: February 10, 2022
New Jersey
1 review
0 helpful votes
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Thank you! Quick Delivery Time!
February 10, 2022

The site was easy to use! I appreciate that Tire Rack connects you with installers to make the whole process seamless.

Date of experience: February 10, 2022
Nebraska
2 reviews
0 helpful votes
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Fast and easy
February 10, 2022

They put together winter tire packages for sports cars. Shipment was received in less then 18 hours.

Date of experience: February 10, 2022
Maryland
2 reviews
3 helpful votes
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Another purchase
February 10, 2022
Updated review

Fast easy and good selection and tire reviews are a good resource to have when purchasing tires.

Date of experience: February 10, 2022

Fast and easy. Video rating is awesome feature on website
April 5, 2021
Previous review

Fast and easy. Video rating is awesome feature on website

Date of experience: April 5, 2021
Indiana
1 review
0 helpful votes
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Quick!
February 10, 2022

Easy to find my tire. Adding a spare for my RV. But wheels are a different story. Your wheel search leaves something to be desired.

Date of experience: February 10, 2022
Illinois
1 review
0 helpful votes
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Repeat customer because tire rack is the best
February 10, 2022
Updated review

Ive ordered from here multiple times and its always a great experience

Date of experience: February 10, 2022

Always buy my tires here
January 14, 2020
Previous review

Always buy my tires here. Absolutely the best!

Date of experience: January 14, 2020
Pennsylvania
1 review
0 helpful votes
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Easy
February 10, 2022

Easy to do business with and shipping was free and quick

Date of experience: February 10, 2022
North Carolina
1 review
0 helpful votes
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Customer service
February 10, 2022

Was great working with Gill, and the order was delivered early and was correct.

Date of experience: February 10, 2022
New York
2 reviews
0 helpful votes
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Great experience, the transaction was very smooth
February 10, 2022
Updated review

Tires came to Pep Boys quickly, made an appointment and the tires were installed with no issues

Date of experience: February 10, 2022

Keep rockin'!
May 9, 2020
Previous review

Keep rockin'!

Date of experience: May 8, 2020
Massachusetts
1 review
0 helpful votes
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Tire order
February 10, 2022

Quick and easy to follow directions and fast delivery

Date of experience: February 10, 2022
Missouri
1 review
0 helpful votes
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New tires same day
February 10, 2022

Exceptional online chat customer service with Nick

Date of experience: February 10, 2022