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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Quick and easy. Love that I can enter my car details to find a guaranteed fit
Overall great experience. Oddly this time however, I thought I ordered something and then get an email asking if I forgot something, so apparently i missed a step.
Easy. So I will see when my wheels arrive. Thank you.
Quick, nice web layout and pic of tires, great info about tires to help in your selection. Received tires within two days of ordering them.
Friendly and knowledgeable salesperson. Thanks. Delivery was fast
The process was very good and easy. Clear item pictures and descriptions. Efficient check out and easy to follow.
Easy to navigate, find correct tires, and look at affordable options
Excellent price and service. Quick delivery right to my house
It was very easy to find the right tire and have it quickly shipped to my preferred installer.
I like to work regularly with a small, trusted mechanic, and he found that the service and quality of the tires was excellent!
It was very easy to find the right tire and installer
Bought wheels and tires here once before as a package and I like them. Pretty easy to find what fits the OE diameter and spacing.
Tire rack is great. I ordered some tires with the wrong size and a rep emailed me to confirm the size. I'm thankful for the great customer support. Especially since I work for BMW as a service writer. Thank you.
Excellent as always, very reliable availability dates and dependable purchasing process.
Taggart from customer service called and let me know i may have ordered the wrong tire to match my others, and he was 100% correct. I truly appreciated him looking out. He was professional, kind and I could hear his customer service smile through the phone. 5 stars for his call alone!
Jared rocks. 50 characters. Jared rocks. 50 characters. Jared rocks. 50 characters. Jared rocks. 50 characters. Jared rocks. 50 characters.
Website and install options are not set up well. Delivery and install timeframe was not correct. I had to call the pick up my tires cause I couldn't schedule an install time during my preferred time.
I am returning customer, the best service for new tires
The order process was simple and straight forward. Delivery was quick and the cost was exactly as expected.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members