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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Excellent business practices,, great detail on products, reviews, easy ordering
A Breeze to find what u r looking for.
The service was top notch and extremely easy. Left for a trip to Colorado and had to have snow tires. The tires were ordered wrong by me and the customer service caught that the size was wrong, called to correct it, and had the tires delivered a day early. While in Colorado we got caught in a winter storm. We would have never made it without the tires. Thank you for help keeping us safe.
Needed to replace a damaged tire, always buy from Tire Rack. Given advice on how to proceed with my Road Hazard claim and bought new tire.
The review articles allowed me to choose a suitable product, the ordering process was easy, and I received a confirmation call and email. I picked up the tires at the distribution center which was also quick and easy, and the installer (Firestone in West Springfield, MA) got me in early and did a good job and were pleasant. Overall a great buying experience.
It's a very clear site. I like being able to compare so many brands. Thanks-
Fast and easy and cheap
I had best experience and will order again in the future
Easy to use site. Variety of tires to choose from.
Easy Buy experience and comparison with other models
Site was easy to use. I was looking for a bigger set of wheels for my new Subaru and it gave appropriate selection. Good selection options, reasonable price and quick delivery direct to the shop.
Fast and easy for the 6th time getting tires from tirerack and usually cheaper than the big stores!
Thank you! Great service and quick speed on the delivery
Easy to navigate and place order. My order was shipped and received in 2 days. The entire experience was fast and easy and everything worked smoothly.
Quick and easy. The warranty that comes standard for road hazards is a big plus!
I made a mistake on my 1st order today. Jerry Kolat called and I went out and measured the actual tires being replaced. So I then when into online chat will Gill who cancdlled my 1st order. This is my corrected and double checked order...
Very Good. Nice website and deals. Only problem is when I got the tires it had a very small chip on the outer side near the tire about 3/8" wide.
On Line and they saved my tires in my cart for well over a month
I placed the order a day later than planned, and was concerned that I had waited to late for the planned trip. The order came Fast, placing the order was Easy, and it arrived Complete.
Price and shipping. Great value for price and shipping was fast.
Had to call to make sure I was making the correct decision on my tires., and they were VERY NICE and HELPFUL...
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

