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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,722
shipping
28,686
quality
29,246
This company responds to reviews on average within 1 day

Instant Feedback

529,083 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Service
March 26, 2022
Updated review

Excellent business practices,, great detail on products, reviews, easy ordering

Date of experience: February 23, 2022

A Breeze to find what u r looking for
February 18, 2022
Previous review

A Breeze to find what u r looking for.

Date of experience: February 17, 2022
Tennessee
1 review
0 helpful votes
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Excellent service. Love my tires.
February 24, 2022

The service was top notch and extremely easy. Left for a trip to Colorado and had to have snow tires. The tires were ordered wrong by me and the customer service caught that the size was wrong, called to correct it, and had the tires delivered a day early. While in Colorado we got caught in a winter storm. We would have never made it without the tires. Thank you for help keeping us safe.

Date of experience: February 23, 2022
Indiana
1 review
0 helpful votes
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Replacement
February 24, 2022

Needed to replace a damaged tire, always buy from Tire Rack. Given advice on how to proceed with my Road Hazard claim and bought new tire.

Date of experience: February 23, 2022
Maryland
1 review
0 helpful votes
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Quick, easy and efficient
February 24, 2022

The review articles allowed me to choose a suitable product, the ordering process was easy, and I received a confirmation call and email. I picked up the tires at the distribution center which was also quick and easy, and the installer (Firestone in West Springfield, MA) got me in early and did a good job and were pleasant. Overall a great buying experience.

Date of experience: February 23, 2022
Washington
1 review
0 helpful votes
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Very simple
February 23, 2022

It's a very clear site. I like being able to compare so many brands. Thanks-

Date of experience: February 23, 2022
California
1 review
0 helpful votes
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Review for the michelin
February 23, 2022

Fast and easy and cheap
I had best experience and will order again in the future

Date of experience: February 23, 2022
California
1 review
0 helpful votes
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Okay
February 23, 2022

Price and wheel availability could be better. Delivery was slower than I hoped.

Date of experience: February 23, 2022
Maryland
1 review
0 helpful votes
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March 2
February 23, 2022

Easy to use site. Variety of tires to choose from.

Date of experience: February 23, 2022
Arizona
1 review
0 helpful votes
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I got the tires I was looking for
February 23, 2022

Easy Buy experience and comparison with other models

Date of experience: February 23, 2022
New Jersey
2 reviews
0 helpful votes
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Site was easy to use. I was looking for a bigger set of wheels for my new Subaru and it gave appropriate selection. Good selection options, reasonable price and quick delivery direct to the shop.

Date of experience: February 23, 2022
Colorado
1 review
0 helpful votes
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Easy and fast, what more do you want?
February 23, 2022

Fast and easy for the 6th time getting tires from tirerack and usually cheaper than the big stores!

Date of experience: February 23, 2022
Georgia
1 review
0 helpful votes
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Great Job
February 23, 2022

Thank you! Great service and quick speed on the delivery

Date of experience: February 23, 2022
New York
1 review
0 helpful votes
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Positive Experience
February 23, 2022

Easy to navigate and place order. My order was shipped and received in 2 days. The entire experience was fast and easy and everything worked smoothly.

Date of experience: February 23, 2022
Colorado
1 review
0 helpful votes
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Quick and great prices
February 23, 2022

Quick and easy. The warranty that comes standard for road hazards is a big plus!

Date of experience: February 23, 2022
Indiana
1 review
0 helpful votes
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Happy Customer
February 23, 2022

I made a mistake on my 1st order today. Jerry Kolat called and I went out and measured the actual tires being replaced. So I then when into online chat will Gill who cancdlled my 1st order. This is my corrected and double checked order...

Date of experience: February 23, 2022
Ohio
1 review
0 helpful votes
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Tire and wheel package deal
February 23, 2022

Very Good. Nice website and deals. Only problem is when I got the tires it had a very small chip on the outer side near the tire about 3/8" wide.

Date of experience: February 23, 2022
Oregon
1 review
0 helpful votes
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BMW Sport Tires
February 23, 2022

On Line and they saved my tires in my cart for well over a month

Date of experience: February 23, 2022
California
1 review
0 helpful votes
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Best Service Quality
February 23, 2022

I placed the order a day later than planned, and was concerned that I had waited to late for the planned trip. The order came Fast, placing the order was Easy, and it arrived Complete.

Date of experience: February 23, 2022
Virginia
2 reviews
0 helpful votes
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Volvo/Kumho
February 23, 2022
Updated review

Price and shipping. Great value for price and shipping was fast.

Date of experience: February 23, 2022

Easy to navigate
December 27, 2019
Previous review

Easy to navigate

Date of experience: December 27, 2019
Virginia
1 review
0 helpful votes
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Had to call to make sure I was making the correct decision on my tires., and they were VERY NICE and HELPFUL...

Date of experience: February 23, 2022