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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Quick and easy. Delivery was faster than originally stated. I was very satisfied
Ordering was easy even without an account and easy to complete
Ordering was easy even without an account
Site was easy to follow. Have ordered tires in the past by calling your 1-800 number.
There is NO one like TireRack! The delivery was fast, convenient, and efficient.
Very easy website to use, had what I was looking for and the best price
Tire rack has a great selection. So many choices it's hard to choose. A bit pricey but that's what you pay for the convenience of a one stop shop.
Found the tires I want (Michelin) and the order process went well as in the past
Very happy with this site and the products they have to offer.
Quick and easy and less time consuming than going from store to store to find what you want.
I have bought many tires from Tire Rack including many studded tires. Usually, I buy two at a time. But this is the first time they refused to sell me two studded tires. They wouldn't give me a reason for refusing the sale, besides it was dangerous. Ok, well thanks for that. At least send me literature or something on to why buying two tires is dangerous. So I asked for the tires unstudded which they were happy to sell me. Whatever.
I have bought many tires from Tire Rack. It has always been a great experience.
Previous set of tires will not Road Force balance.
1 tire in this order may not be balanced correctly yet. Waiting on another issue to be resolved before it can be checked.
Providing a great customer experience is very important to us and we are so sorry to hear that we did not meet your expectations. We appreciate you giving us the chance to work with you to resolve the situation. We remain available if you have any further questions or concerns.
Great website. Easy to navigate. Rich in information.
Bought a replacement tire for Tesla. Dealer couldn't get Goodyear tire for unknown reason, so they sent me to Tire Rack. Took only a day to arrive and the whole experience was easy.
Always fast and easy, also a convenience, east to use website as well
Yeah was great. No issues using the site. Second time buying tires from tirerack and will likely do so again.
Easy to find and purchase the tires I wanted. Shipped promptly.
Price was great, couldn't pass it up! The womans isn't happy about it, but it's better to ask for forgiveness than permission. Also I bought her an older Corvette, so that helps.
I tried to get a local tire shop to help me, but they said they couldn't even provide a book of wheels to choose from. Between tirerack.com and tiresize.com, I was able find my wheels and tires and verify fitment needs in less than 30 minutes. The delivery was in my driveway in 3 days. Thank you!
Great place to get tires for your car. Customer service is very helpful to give you GOOD advice for YOUR situation.
A small improvement could be made if there was a simple reorder for the same tires as before.
Thanks for an informative shopping experience. Value and selection.
Great online shop, great accurate rates, fast shipment
I almost bought from a competitor, but being able to spread a $1000 expense over 6 months sealed the deal. Looks like I will not be needing tires soon, but I will refer others to Tire Rack.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to explain and answer your questions.