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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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This is my second purchase from Tire Rack and highly recommend
Great price and you had my tires in stock
I've ordered wheels and/or tires from TireRack at least a dozen times. Always a great experience. Will continue to purchase from them.
I ordered a wheel and tire package for my 2023 VW Golf GTI. This was probably the 7th or 8th time I ordered from Tirerack. Everything was excellent as always. I will continue to order from Tirerack.
I've ordered tires multiple times over the years. I always find what I need and ordering is quick and easy.
TR is the best choose if you have time to plan and like cars.
I love the ease of oredering, reordering and the reviews. The reviews are done by real people, not bots and I prefer to order here because I know people reviewing are giving legitimate reviews. Example: The tires I ordered 3 years ago had excellent reviews around snow and the new version had. 1 of a better review, the price increase did not justify the improvement for me, but I was thankful for the review because when I compared it made it easier to make the decision this year. I'm not a car/tire expert, but after a few minutes on this site, every couple of years, I feel like I am knowledgeable and confident about my purchases.
Always easy and prompt. Last time my card was declined for being over limit, I made a payment and called back. They knew from my phone number who I was, what my order was, ran the card and done in 30 seconds. And none of the dreaded "upselling" attempts every other on-line retailer annoys me with.
Online and over the phone orders have been fantastic
Quick and easy to decide what tires I needed and the delivery time was quick.
Easy to select the needed tires and checkout was quick.
I liike the fact fact I can have them shipped to my residence and taken to my dealership for installation.
It was easy to find and select a set of tires for my sister
I had a very good experience with Tire Rack and Discount Tire
Search was easy. Application for credit quick and easy.
Great! I have been using them for years always deliver!
I like the selection and the prices are unbeatable. Thank you Tire Rack, I've been a repeat customer for many years. And I expect that will not change. I do appreciate the delivery-FREE to my doorstep.
Website is great, pricing is right and service team is always a pleasure to work with!
I'm always use tirerack for all of my auto tires. Have used them for years and never disappointed.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

