Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,722
shipping
28,686
quality
29,246
This company responds to reviews on average within 1 day

Instant Feedback

529,107 reviews

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
Follow Paul B.
Unfollow Paul B.
Share Review
Report Review

Excellent
September 27, 2025
Updated review

This is my second purchase from Tire Rack and highly recommend

Date of experience: September 17, 2025

Great price and you had my tires in stock
February 6, 2025
Previous review

Great price and you had my tires in stock

Date of experience: January 27, 2025
Germany
1 review
0 helpful votes
Follow Chris E.
Unfollow Chris E.
Share Review
Report Review

TireRack is great!
September 27, 2025
Updated review

I've ordered wheels and/or tires from TireRack at least a dozen times. Always a great experience. Will continue to purchase from them.

Date of experience: August 17, 2023

Another purchase
July 9, 2025
Previous review

I ordered a wheel and tire package for my 2023 VW Golf GTI. This was probably the 7th or 8th time I ordered from Tirerack. Everything was excellent as always. I will continue to order from Tirerack.

Date of experience: August 23, 2023
Virginia
1 review
0 helpful votes
Follow Charles B.
Unfollow Charles B.
Share Review
Report Review

Quick & Easy
September 27, 2025

I've ordered tires multiple times over the years. I always find what I need and ordering is quick and easy.

Date of experience: September 17, 2025
Florida
1 review
0 helpful votes
Follow Craig M.
Unfollow Craig M.
Share Review
Report Review

Fast and easy to shop for tire options.
September 27, 2025

TR is the best choose if you have time to plan and like cars.

Date of experience: September 17, 2025
New York
1 review
0 helpful votes
Follow berny v.
Unfollow berny v.
Share Review
Report Review

Reliable
September 27, 2025

I love the ease of oredering, reordering and the reviews. The reviews are done by real people, not bots and I prefer to order here because I know people reviewing are giving legitimate reviews. Example: The tires I ordered 3 years ago had excellent reviews around snow and the new version had. 1 of a better review, the price increase did not justify the improvement for me, but I was thankful for the review because when I compared it made it easier to make the decision this year. I'm not a car/tire expert, but after a few minutes on this site, every couple of years, I feel like I am knowledgeable and confident about my purchases.

Date of experience: September 18, 2025
Rhode Island
1 review
0 helpful votes
Follow Don W.
Unfollow Don W.
Share Review
Report Review

Great systems
September 27, 2025

Always easy and prompt. Last time my card was declined for being over limit, I made a payment and called back. They knew from my phone number who I was, what my order was, ran the card and done in 30 seconds. And none of the dreaded "upselling" attempts every other on-line retailer annoys me with.

Date of experience: September 3, 2025
Canada
1 review
0 helpful votes
Follow Michael D.
Unfollow Michael D.
Share Review
Report Review

Great service
September 27, 2025

Online and over the phone orders have been fantastic

Date of experience: September 17, 2025
Illinois
1 review
0 helpful votes
Follow John S.
Unfollow John S.
Share Review
Report Review

Quick and easy
September 27, 2025

Simple to navigate thru the site and easy to order

Date of experience: September 17, 2025
Michigan
1 review
0 helpful votes
Follow Rick H.
Unfollow Rick H.
Share Review
Report Review

Great selection
September 27, 2025

Good options for vehicle and easy delivery to installer

Date of experience: September 17, 2025
Massachusetts
1 review
0 helpful votes
Follow Mildred I.
Unfollow Mildred I.
Share Review
Report Review

Satisfied with my purchase
September 27, 2025
Updated review

Quick and easy to decide what tires I needed and the delivery time was quick.

Date of experience: September 17, 2025

Easy to select the needed tires and checkout was quick
September 20, 2025
Previous review

Easy to select the needed tires and checkout was quick.

Date of experience: September 9, 2025
Virginia
1 review
0 helpful votes
Follow Albert C.
Unfollow Albert C.
Share Review
Report Review

Easy.
September 27, 2025

Tires sent to my mechanic. Installed the next day!

Date of experience: August 17, 2024
Pennsylvania
1 review
0 helpful votes
Follow christopher k.
Unfollow christopher k.
Share Review
Report Review

Easy experience
September 27, 2025

I liike the fact fact I can have them shipped to my residence and taken to my dealership for installation.

Date of experience: September 17, 2025
Arizona
1 review
0 helpful votes
Follow Robert C.
Unfollow Robert C.
Share Review
Report Review

Closeout
September 27, 2025
Updated review

It was easy to find and select a set of tires for my sister

Date of experience: September 16, 2025

Good products
September 18, 2025
Previous review

I had a very good experience with Tire Rack and Discount Tire

Date of experience: September 7, 2025
Florida
1 review
0 helpful votes
Follow judi s.
Unfollow judi s.
Share Review
Report Review

Easy
September 27, 2025

Easy to locate; loved the reminder of "these are not run flat" at check out - made me go back and order what I thought I had 'run flats'

Date of experience: September 17, 2025
Illinois
1 review
0 helpful votes
Follow Candice K.
Unfollow Candice K.
Share Review
Report Review

Easy
September 27, 2025

Search was easy. Application for credit quick and easy.

Date of experience: September 16, 2025
Massachusetts
1 review
0 helpful votes
Follow Derek L.
Unfollow Derek L.
Share Review
Report Review

Using them for years, always great!
September 27, 2025

Great! I have been using them for years always deliver!

Date of experience: September 16, 2025
Texas
1 review
0 helpful votes
Follow Shawn F.
Unfollow Shawn F.
Share Review
Report Review

Great experience
September 27, 2025

Ordering quick and easy and fast delivery with service options.

Date of experience: September 16, 2025
Colorado
1 review
0 helpful votes
Follow daniel o.
Unfollow daniel o.
Share Review
Report Review

I like the selection and the prices are unbeatable. Thank you Tire Rack, I've been a repeat customer for many years. And I expect that will not change. I do appreciate the delivery-FREE to my doorstep.

Date of experience: September 16, 2025
California
2 reviews
0 helpful votes
Follow Mark T.
Unfollow Mark T.
Share Review
Report Review

Always a great experience!
September 27, 2025

Website is great, pricing is right and service team is always a pleasure to work with!

Date of experience: September 16, 2025
Florida
1 review
0 helpful votes
Follow Kenneth P.
Unfollow Kenneth P.
Share Review
Report Review

Always great prove and service
September 27, 2025

I'm always use tirerack for all of my auto tires. Have used them for years and never disappointed.

Date of experience: September 16, 2025