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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,731
shipping
28,695
quality
29,255
This company responds to reviews on average within 1 day

Instant Feedback

529,215 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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Fast ship - Great prices
September 27, 2025

Fast ship - Great prices. Great customer service support.

Date of experience: June 22, 2022
Pennsylvania
1 review
0 helpful votes
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Easy to use website...
September 27, 2025

... although it seemed to be responding a little slow

Date of experience: September 17, 2025
Maryland
2 reviews
0 helpful votes
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Great tires, fair prices.
September 27, 2025

Couldn't be happier with the tires and the over night service. Only thing missing is the warranty card. It was supposed to be delivered the next day and I have not received it.

Date of experience: September 19, 2025
Michigan
1 review
0 helpful votes
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GOOD TIRE, GOOD SERVICE
September 27, 2025

ORDERED HANKOOK TIRES FOR DAUGHTERS 2017 EQUINOX, SHE LOVED THE TIRES IN ALL ASPECTS. DEALER INSTALLED NOTED QUALITY OF TIRE AT TIME OF INSTALLATION

Date of experience: March 24, 2020
New Jersey
1 review
0 helpful votes
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Painless again
September 27, 2025
Updated review

Went on line found what I needed had zero problems

Date of experience: September 17, 2025

Love this company
September 23, 2025
Previous review

I have been buying tires from this company for over 20 yrs. Never had one problem

Date of experience: September 13, 2025
Georgia
1 review
0 helpful votes
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Always a good experience
September 27, 2025
Updated review

Love the good prices and the free road hazard coverage. Never a problem ordering tires online.

Date of experience: September 17, 2025

Always a great experience w/ Tire Rack
June 13, 2025
Previous review

Easy to navigate website, find the right tires, and easy ordering

Date of experience: June 3, 2025
Illinois
1 review
0 helpful votes
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Quick, Easy
September 27, 2025

It's helpful to have options for delivery, payment, and scheduling all in one place.

Date of experience: September 17, 2025
Illinois
2 reviews
0 helpful votes
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Always have what I need
September 27, 2025

This is the third time that I have purchased tires from Tire Rack. I love the feature that suggests the appropriate tires for my vehicle and the side by side comparison. No complaints with delivery of options for installation. Each time I was able to choose a payment option that was appropriate to my situation. I recommend Tire Rack to everyone.

Date of experience: July 7, 2015
California
1 review
0 helpful votes
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Always Quick and Easy
September 27, 2025
Updated review

We love Tire Rack! The ability to pick up your order locally is convenient and saves you money.

Date of experience: September 17, 2025

10/10
September 16, 2025
Previous review

Always a great experience. Pick up locally and save. Consistently good quality products and decent pricing.

Date of experience: September 6, 2025
Iowa
1 review
0 helpful votes
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Data data data
September 27, 2025

Tire Rack has the most comprehensive data for comparing and evaluating tires

Date of experience: September 17, 2025
California
1 review
0 helpful votes
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Great prices
September 27, 2025

This is the second time I have bought tires from tirerack.com, quick and easy and comparable prices. Wish they offered either military discount or first responder discount but still a great option to use these guys.

Date of experience: September 17, 2025
Nevada
1 review
0 helpful votes
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Easy to order and find parts
September 27, 2025

It's always easy to find the right parts and accessories for my car. Prices are good.

Date of experience: September 17, 2025
Virginia
1 review
0 helpful votes
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Website purchase
September 27, 2025

Website is Great. First time using the mobile installation. So we will see!

Date of experience: September 17, 2025
Pennsylvania
1 review
0 helpful votes
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Awesome service
September 27, 2025

Tire Rack is dependable and offers free standard shipping.

Date of experience: September 17, 2025
California
1 review
0 helpful votes
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Great Service
September 27, 2025

Had a road hazard warranty issue on a tire bought at tire rack. Though we're not all the way to the end (you have to get & install the replacement and provide some detail to a 3rd party), the folks at tire rack customer service have been very helpful. I really like the convenience, and this experience with customer service has been refreshingly helpful and easy.

Date of experience: September 17, 2025
New York
1 review
0 helpful votes
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Always easy abd great
September 27, 2025

Never had issues. Tires arrive fast and have plenty of options

Date of experience: September 17, 2025
California
1 review
0 helpful votes
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Great selection and pricing
September 27, 2025

TireRack is the best! So many tires to compare and you always end up with the tires that are best fit for you and your car.

Date of experience: September 17, 2025
Minnesota
1 review
0 helpful votes
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Awesome company!
September 27, 2025

Always a great experience. Friendly staff and VERY fast service/shipping!

Date of experience: September 17, 2025
Florida
1 review
0 helpful votes
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Great service. Good technical support and recommendations.

Date of experience: September 17, 2025
Idaho
1 review
0 helpful votes
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I'm a high use consumer since we do a lot of miles on our small Tesla fleet. I don't know what I'd do without these guys. I save so much freaking money over buying through local shops it's ridiculous.

Date of experience: September 17, 2025