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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Fast ship - Great prices. Great customer service support.
Couldn't be happier with the tires and the over night service. Only thing missing is the warranty card. It was supposed to be delivered the next day and I have not received it.
ORDERED HANKOOK TIRES FOR DAUGHTERS 2017 EQUINOX, SHE LOVED THE TIRES IN ALL ASPECTS. DEALER INSTALLED NOTED QUALITY OF TIRE AT TIME OF INSTALLATION
Went on line found what I needed had zero problems
I have been buying tires from this company for over 20 yrs. Never had one problem
Love the good prices and the free road hazard coverage. Never a problem ordering tires online.
Easy to navigate website, find the right tires, and easy ordering
It's helpful to have options for delivery, payment, and scheduling all in one place.
This is the third time that I have purchased tires from Tire Rack. I love the feature that suggests the appropriate tires for my vehicle and the side by side comparison. No complaints with delivery of options for installation. Each time I was able to choose a payment option that was appropriate to my situation. I recommend Tire Rack to everyone.
We love Tire Rack! The ability to pick up your order locally is convenient and saves you money.
Always a great experience. Pick up locally and save. Consistently good quality products and decent pricing.
Tire Rack has the most comprehensive data for comparing and evaluating tires
This is the second time I have bought tires from tirerack.com, quick and easy and comparable prices. Wish they offered either military discount or first responder discount but still a great option to use these guys.
It's always easy to find the right parts and accessories for my car. Prices are good.
Website is Great. First time using the mobile installation. So we will see!
Tire Rack is dependable and offers free standard shipping.
Had a road hazard warranty issue on a tire bought at tire rack. Though we're not all the way to the end (you have to get & install the replacement and provide some detail to a 3rd party), the folks at tire rack customer service have been very helpful. I really like the convenience, and this experience with customer service has been refreshingly helpful and easy.
Never had issues. Tires arrive fast and have plenty of options
TireRack is the best! So many tires to compare and you always end up with the tires that are best fit for you and your car.
Always a great experience. Friendly staff and VERY fast service/shipping!
Great service. Good technical support and recommendations.
I'm a high use consumer since we do a lot of miles on our small Tesla fleet. I don't know what I'd do without these guys. I save so much freaking money over buying through local shops it's ridiculous.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

