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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,822
shipping
28,786
quality
29,346
This company responds to reviews on average within 1 day

Instant Feedback

530,758 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Order change failure
October 3, 2025
Updated review

I ordered my tires and rims based off Tirerack's recommendations. After I placed the order I realized the tire size wasn't ideal for the rim size. I called, was assured they got the order stopped and changed, although that didn't end up happeneing. The tires and rims shipped. To resolve the issue I had to order the tire size I wanted, and will have to return the first set of tires shipped.

Date of experience: September 23, 2025
Elise B. — TireRack Rep
7 months ago

We appreciate you bringing this to our attention and a member of our team will be reaching out.


So far so good
October 2, 2025
Previous review

So far so good

Date of experience: September 22, 2025
Texas
1 review
0 helpful votes
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Nice and easy
October 3, 2025

This is my second time using tire rack online. The first time I bought Vredesteins for my 1979 Land Rover Series III. The process was streamlined and shipping was fast, so I decided to come back now that I need tires for my 2008 Ferrari 612 Scaglietti.

Date of experience: November 11, 2024
Florida
1 review
0 helpful votes
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Straightforward process
October 3, 2025
Updated review

Ordering process is very easy, to the point. Upon arrival, the associates great you, check you in and begin the process. Its that simple. Its a great process.

Date of experience: September 27, 2025

Straightforward process
March 10, 2025
Previous review

The best tire prices, easy instillation, courteous techs, will def buy from again!

Date of experience: February 1, 2024
Texas
1 review
0 helpful votes
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Consistently wonderful
October 3, 2025

I've bought tires for 1996 Miata and 2015 Chrysler 300 through Tirerack for a couple of years and their service has been great. I really appreciate that they know which mechanics near me are most likely to be reliable for installation work. I just had my first warranty claim, and it has been handled quickly and pleasantly!

Date of experience: September 23, 2025
California
1 review
0 helpful votes
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Excellent Service!
October 3, 2025
Updated review

The Tire Rack.com website has always been easy to use. I even recently had a Road Hazard claim and the process couldn't have been smoother, and the Service Rep was great to work with.

Date of experience: September 23, 2025

Very easy!
December 7, 2024
Previous review

Very easy! Exactly what I was looking for!

Date of experience: November 26, 2024
New Jersey
1 review
0 helpful votes
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FORCED TO BUY WARRANTY! WHY?
October 3, 2025
Updated review

Warranty is costly and difficult if you install the tires yourself. They need paperwork from a tire installer which doesn't apply to me. So they are just stealing money from me with no recourse. Would rather save the money up front. Bad idea Tire Rack. Charlie Munger (Warren Buffet's partner) said insurance is just for poor people who can't afford the risk of loss.

Date of experience: September 23, 2025

FORCED TO BUY WARRANTY! WHY?
March 6, 2025
Previous review

TIRE RACK IS PROMPT BUT WHY DO I NEED TO BUY THE WARRANTY? ITS NOT FREE ITS PART OF THE PRICE. HAVE AN OPTION TO DELETE. ITS A NUISANCE TO DEAL WITH THE WARRANTY PROCESS AND I WOULD PREFER NOT TO WASTE MY TIME DOING IT. WHEN YOU HAVE YOUR OWN TIRE MACHINE ITS NOT EASY TO GET PAPERWORK THAT IS NECESSARY FOR WARRANTY CLAIM

Date of experience: February 28, 2022
Florida
1 review
0 helpful votes
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Shipping was quicker than expected. Made a return Do to fitment without an issue. Disclaimer: You need to know their policy! You can do a suspended fit to check clearances, but once the weight of the car is on the tires and/or you drive on them the return policy is void. I hope this helps someone.

Date of experience: September 23, 2025
Maine
1 review
0 helpful votes
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More then once
October 3, 2025

Whenever my customers need tires, I always order them through tire rack. I get great service quick delivery and the products are always good. I've had no complaints with them even their tire and wheel packages that I've ordered for my own vehicles. Keep up the good work respectfully Nicholas.

Date of experience: September 23, 2025
Florida
2 reviews
0 helpful votes
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The tires you need all in 5 minutes
October 3, 2025

Purchased my tires after much reviewing other websites etc. ended up here at tirerack.com, Tires have made two cross country trips and then some well worth the price that is very competitive

Date of experience: August 23, 2022
Florida
1 review
0 helpful votes
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Road Hazard claim purchase
October 3, 2025
Updated review

I've purchased from Tire Rack for years. With free shipping and the ability to select an installer knowing fees is why I keep buying thru Tire Rack. This is my first Road Hazard claim. Very easy process?

Date of experience: September 23, 2025

Best online tire site
April 14, 2025
Previous review

I've had great experiences using Tire Rack for over 12 years. The ability to ship direct to the installer of my choice is appreciated.

Date of experience: July 11, 2024
Minnesota
1 review
0 helpful votes
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Easy buying experience
October 3, 2025

Buying from tirerack was smooth and effortless. Their tire buying guide was great for finding what tires fit my truck and what sizes did not. I received the tires very quickly with no problems at all.

Date of experience: September 27, 2022
Virginia
1 review
0 helpful votes
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Very easy to order from Tire Rack!
October 3, 2025

Just a few clicks and the tires will be here tomorrow. Now I can forget about it because I know Tire Rack will deliver on their promises.

Date of experience: September 23, 2025
Michigan
1 review
0 helpful votes
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Very bad phone service.
October 3, 2025

I called tire rack on 09/23/2025 at 11:42am... 1-800 number. A young man answer and i said good morning, how are you?... silence... i said hello?. He said hello... i would like to place a order... he said ill switch you over... on your end it hung up.

Date of experience: September 23, 2025
Elise B. — TireRack Rep
7 months ago

We appreciate you bringing this to our attention and a member of our team will be reaching out.

Pennsylvania
1 review
0 helpful votes
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Great service
October 3, 2025
Updated review

I bought 3 tires earlier this year and had a road hazard claim that I submitted and was taken care of without any problems. The claim was filed sometime in the end of June or the beginning of July 2025.

Date of experience: July 11, 2025

Good experience
January 23, 2025
Previous review

Good experience.

Date of experience: January 13, 2025
Virginia
1 review
0 helpful votes
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I purchased a set of 4 Goodyear Wrangler Steadfast HT XL nearly 2 years ago and fortunately the Hazard insurance was included at no additional cost. One of the tires was damaged beyond repair last week and a replacement was approved after speaking with a customer support representative for 5 minutes. The process could not have been easier.

Date of experience: September 23, 2025
Louisiana
1 review
0 helpful votes
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**************312

Date of experience: September 23, 2025
New York
1 review
0 helpful votes
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Shipped quickly
October 3, 2025

My tires where shipped quickly! Very happy with overall experience!

Date of experience: September 29, 2025
Pennsylvania
1 review
0 helpful votes
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Buying wheels made easy
October 3, 2025

Easy to navigate through the website, exact wheels needed in stock, fast delivery.

Date of experience: September 23, 2025
New York
1 review
0 helpful votes
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I have been buying tires from TireRack for years now and will continue to do so in the future

Date of experience: September 23, 2025
Connecticut
1 review
0 helpful votes
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On-line Chat is actually Excellent!
October 3, 2025

If you feel most online chats related to customer service are useless, not true with Tire Rack. " Austin" answered all my questions(date code, country of origin and final price).

Date of experience: September 23, 2025