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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy and simple ordering online. Picked a local installer (Tire Kingdom) but the installer didn't charge the advertised fees instead of $95 they charged $107
Very knowledgeable help, Ross was quick and had all the answers.
Everything is explained. The selection is good. The process is easy to follow. And if you have questions, their online chat is efficient and helpful.
My mechanic said it was going to be very hard finding tires for my Z3. I came to tire rack and found the Michelins I needed fast. I ordered them on Friday. TR indicated I would receive them the following Monday. I got them on Sunday faster than I expected. That's the fastest I've ever gotten a delivery from FedEx.
I went to chat and got good info. When I came back to place order I was logged out automatically.
Very satisfied
Great communication sent me an email and received a phone call tk double check if the tires I ordered were the ones I wanted since they were different then the original. Extremely happy with the communication and made me feel like truly cared about there customers. Thank you
Good, easy to follow. Been using Tire Rack for years, always a easy and simple service with fast and easy shipping. Tires came within the next day, really fast.
Tire Rack is amazing. The Web Site is first class. Have used them in the past, and will continue to do so.
Great selection, free shipping and the best prices. Love the detailed reviews from you guys' own testing and your customer reviews.
Easy to use website and great prices! Very happy with my purchase and the ease in which I was able to receive it!
Very easy to navigate the website, the independent studies tire rack has done on their tires, and rating each tire characteristic off the reviews made picking the right tire for me very simple.
Good price... great options for pick up... the location for pick up is easy to find and in a great location in GA. The staff was friendly, knowledgable and helpful.
Easy checkout. Shipping was ok. FedEx is not the most efficient carrier. They shipped the tires south of me, to the north of me, just to finally come back down to me.
Quick, painless process to locate, purchase and arrange for shipment to a local installer
Was able to quickly find and buy exactly what I was looking for. Delivery was even 1 day earlier than expected. Thanks!
This site is amazing! - I have my vehicle information saved and products specific to my vehicle are shown. I prefer to remain with OE rather than move away from that standard. For those customers that are savvy enough to select other styles and types of equipment, they also offer excellent selections. Keep up the good work and you will have a customer for life!
They were able to answer my question about suitability of a product very quickly.
The process was so easy to find the right size and brand I would definitely recommend it to my family and friends
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members