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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Great that you ship to where I would have to lug the tires to. Easier for me.
Web site is very easy to navigate. Makes purchases easy.
Ordered the incorrect size in error (who knew my Tucson wasn't stock) TireRack quickly exchanged the tires and helped order the correct ones. Installer popped them on and I am a happy camper. Still took less than a week start to finish, even with my error.
Learned a lot about my current tires on car. Never realized they were such a dangerous tire to have on my car. No wonder I didn't feel safedriving in the rain or snow!
Did a double take on the price. What a great price. No problems whatsoever with transaction. However the retailer recommended they be sent to chsrged me 100 dollars to mount and balance the two tires. Will never go there again for anything.
The ordering has been easy, next step on time delivery
The delivery was exactly what I needed. The timing was perfect.
The ordering has been easy, next step on time delivery
Without fail, Tire Rack has the expertise and professional acumen that is beyond reproach. A standard by which others should be judged.
Your Operator and Ex"4747" were Very Knowledgeable and Super Patient and Helpful.
5 Stars is not Enough.
Thank You.
The entire selection, ordering, and shipping/receiving experience was perfect. The price for the tires was competitive and the tires were received the next day in perfect condition. I was notified immediately that the tires were received, and the installer had the tires on my car within 12 hours. Overall, perfect.
I received some solid input from Tucker on the chat line that helped me make my buying decision.
Easy to spend money without really trying
Easy to find what tires I was looking for and ordering them was just as easy. Would use Tire Rack again and recommended them to my friends.
So far so good, would like access to additional information like what codes mean without cross referencing off another site.
So far so good, would like access to additional information without cross referencing data from another site.
Easy fast website and fast delivery. You will be glad you used Tire Rack
Easy to use screens. Selection was good and price was good. Delivery was made in 2 days to my mechanic.
Easy to navigate page and when they thought I bought wrong tires they called me Immediately and my tires were here the next morning.
I would use this site again.
So far everything is good. Tire rack Was very informational about the type and size of tires I needed. They also had recommendations of companies to install the tires. The reviews from others was also quite helpful. The only problem I had was making sure my locking device for my tires was back in my car. Had to go back and get it.
Customer friendly easy to use website, great prices and services
Repeat customer always a good experience - these tires made a huge difference in to performance of the vehicle. Recommend
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

