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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,746
shipping
28,710
quality
29,270
This company responds to reviews on average within 1 day

Instant Feedback

529,775 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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A Travel Rescue By Tire Rack
March 29, 2022
Updated review

The challenge is getting a new tire, 19 inch run-flat in particular, for replacement in a timely fashion to continue traveling from my current location. The current delivery date, 1 April 2022, will be in time, if it is met, as I hope it will be.

Date of experience: March 29, 2022

I received professional and attentive service from...
February 25, 2020
Previous review

I received professional and attentive service from the call acceptance through the constructive information provided by your very capable and experienced representatives. Thank you!

Date of experience: February 25, 2020
California
1 review
0 helpful votes
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Repeat customer
March 29, 2022

Easy online order. Fast next-day shipping. Very pleased with the experience.

Date of experience: March 29, 2022
Georgia
2 reviews
0 helpful votes
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Great Service
March 29, 2022
Updated review

Customer Service is always given timely and with the utmost professionalism

Date of experience: March 29, 2022

Customer Service has always been great!
August 4, 2021
Previous review

Customer Service has always been great!

Date of experience: August 4, 2021
Oklahoma
1 review
0 helpful votes
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Tires
March 29, 2022

Great prices fast service bought tires from you before

Date of experience: March 29, 2022
Nevada
1 review
0 helpful votes
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Get your tires from here!
March 29, 2022

Good variety of tires at a very good price. Quick delivery and no hassles with looking at varying options for all ranges of tires. Highly recommend!

Date of experience: March 29, 2022
California
2 reviews
0 helpful votes
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Awesome buy
March 29, 2022

It's always a good quick process here at tire rack

Date of experience: March 29, 2022
California
1 review
0 helpful votes
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The process was easy and the prices were great. I have used tire rack before and they always have the best prices.

Date of experience: March 29, 2022
Idaho
1 review
0 helpful votes
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Tire purchase
March 29, 2022

First time buyer. Whole experience was quite simple plus after mounting and balancing save $573 from what I was quoted at a tire dealership.

Date of experience: March 29, 2022
Ohio
1 review
0 helpful votes
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Checked all the boxes
March 29, 2022

I was coming to a modern tire sales venue in search of modern tires for a vintage automobile. I was afraid I may not find what I needed in the size parameters call for with my car. I placed a phone call, got great guidance, ordered them online and the NEXT DAY they were at the shop that is restoring my car. Great experience! Thanks.

Date of experience: March 29, 2022
Canada
1 review
0 helpful votes
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Price, selection, availability
March 29, 2022

I like the select vehicle option to ensure the correct type and size of tire. I appreciate the ability to narrow the search by make, cost, season etc. I was able to get tires that weren't available at any of the usual tire shops.

Date of experience: March 29, 2022
Florida
1 review
0 helpful votes
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Fast Delivery and Great Prices!
March 29, 2022

Called around several local Major Chain Tire Retailers and prices for one OEM Michelin tire was $50-$60 more and the order time was a week plus just to get my tire to their store. Crazy, Right?! So, looked online at TireRack.com and saved Big bucks with Next day delivery to my home! Installers everywhere!

Date of experience: March 29, 2022
California
1 review
0 helpful votes
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Satisfied customer
March 29, 2022
Updated review

Easy & quick. Good delivery options with prompt shipping

Date of experience: March 29, 2022

Got initial customer service help
February 18, 2020
Previous review

Got initial customer service help. Finished process online. Very intuitive & easy to complete wheel/tire package.

Date of experience: February 18, 2020
California
1 review
0 helpful votes
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Good stuff
March 29, 2022

Awesome and very user friendly. Highly recommend using this service.

Date of experience: March 29, 2022
Virginia
1 review
0 helpful votes
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Perfect
March 29, 2022

Great tires, great price, and super fast delivery! Helpful customer service & overall very good experience. Thank you!

Date of experience: March 29, 2022
Pennsylvania
1 review
0 helpful votes
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Great Service!
March 29, 2022

Not only does TireRack provide multiple options with specs and reviews as well as site offered recommendations and comparisons, They even provide you with a list of TireRack supported tire shops and mechanics in your area that you can have your tires shipped directly too and installed by for extremely reasonable prices!

Date of experience: March 29, 2022
Ohio
1 review
0 helpful votes
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Happy very fast.
March 29, 2022

Died price and only ones who had my tires in Stock and super fast shipping.
Ordered Tuesday and dealer had them Thursday got them put on Friday.

Date of experience: March 29, 2022
Pennsylvania
1 review
0 helpful votes
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Its that simple
March 29, 2022
Updated review

Quick and easy. The right product at the right price, everytime.

Date of experience: March 29, 2022

The only place to get the best tire for your vehicle...
January 9, 2021
Previous review

The only place to get the best tire for your vehicle no matter what.

Date of experience: January 9, 2021
Colorado
1 review
0 helpful votes
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PIRELLI SCORPION
March 29, 2022

Easy navigation and good ordering process. Good price and selection

Date of experience: March 29, 2022
North Carolina
1 review
0 helpful votes
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Rims purchased
March 29, 2022

I was able to verify the availability of the product and that the rims fit my truck through chat and easy check out.

Date of experience: March 29, 2022
Minnesota
1 review
0 helpful votes
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Cheapest and quickest
March 29, 2022
Updated review

Honest, easy and good inventory. Ordered wrong tires and they allowed me to cancel and reorder with no hassle.

Date of experience: March 29, 2022

Simple, honest, free shipping and competitive prices
March 29, 2022
Previous review

Simple, honest, free shipping and competitive prices.

Date of experience: March 28, 2022