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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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The challenge is getting a new tire, 19 inch run-flat in particular, for replacement in a timely fashion to continue traveling from my current location. The current delivery date, 1 April 2022, will be in time, if it is met, as I hope it will be.
I received professional and attentive service from the call acceptance through the constructive information provided by your very capable and experienced representatives. Thank you!
Easy online order. Fast next-day shipping. Very pleased with the experience.
Customer Service is always given timely and with the utmost professionalism
Customer Service has always been great!
Great prices fast service bought tires from you before
Good variety of tires at a very good price. Quick delivery and no hassles with looking at varying options for all ranges of tires. Highly recommend!
It's always a good quick process here at tire rack
The process was easy and the prices were great. I have used tire rack before and they always have the best prices.
First time buyer. Whole experience was quite simple plus after mounting and balancing save $573 from what I was quoted at a tire dealership.
I was coming to a modern tire sales venue in search of modern tires for a vintage automobile. I was afraid I may not find what I needed in the size parameters call for with my car. I placed a phone call, got great guidance, ordered them online and the NEXT DAY they were at the shop that is restoring my car. Great experience! Thanks.
I like the select vehicle option to ensure the correct type and size of tire. I appreciate the ability to narrow the search by make, cost, season etc. I was able to get tires that weren't available at any of the usual tire shops.
Called around several local Major Chain Tire Retailers and prices for one OEM Michelin tire was $50-$60 more and the order time was a week plus just to get my tire to their store. Crazy, Right?! So, looked online at TireRack.com and saved Big bucks with Next day delivery to my home! Installers everywhere!
Easy & quick. Good delivery options with prompt shipping
Got initial customer service help. Finished process online. Very intuitive & easy to complete wheel/tire package.
Awesome and very user friendly. Highly recommend using this service.
Great tires, great price, and super fast delivery! Helpful customer service & overall very good experience. Thank you!
Not only does TireRack provide multiple options with specs and reviews as well as site offered recommendations and comparisons, They even provide you with a list of TireRack supported tire shops and mechanics in your area that you can have your tires shipped directly too and installed by for extremely reasonable prices!
Died price and only ones who had my tires in Stock and super fast shipping.
Ordered Tuesday and dealer had them Thursday got them put on Friday.
Quick and easy. The right product at the right price, everytime.
The only place to get the best tire for your vehicle no matter what.
I was able to verify the availability of the product and that the rims fit my truck through chat and easy check out.
Honest, easy and good inventory. Ordered wrong tires and they allowed me to cancel and reorder with no hassle.
Simple, honest, free shipping and competitive prices.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

