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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,707
shipping
28,671
quality
29,231
This company responds to reviews on average within 1 day

Instant Feedback

528,814 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Great Value!
April 15, 2022

I bought my tires at half the price of the Big tire stores. I'm very happy with my purchase

Date of experience: April 15, 2022
New Jersey
1 review
0 helpful votes
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Tires
April 15, 2022

I priced a few tires on line and was very pleased with Tire rack. Price was good and was delivered on time.

Date of experience: April 15, 2022
Florida
1 review
0 helpful votes
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Excellent Experience
April 15, 2022

Was hesitant at first, but I shipped the tires to Tires Plus, they got there on time and the installation was flawless. Highly recommend!

Date of experience: April 15, 2022
New York
1 review
0 helpful votes
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Tires
April 15, 2022

Quick and easy and in stock from what the website says. Wicked fast delivery. Thank you

Date of experience: April 15, 2022
Florida
1 review
0 helpful votes
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Great as always
April 15, 2022
Updated review

Always easy and fast to order at tire rack! Fast delivery and best prices!

Date of experience: April 15, 2022

Always great to shop on Tire Rack website
January 20, 2021
Previous review

Always great to shop on Tire Rack website

Date of experience: January 19, 2021
New Jersey
1 review
0 helpful votes
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2019 JEEP GC LIMTED
April 15, 2022

I have been buying tires from Tire Rack since 2005. Never a problem, always delivered fast, and always easy.

Date of experience: April 15, 2022
Massachusetts
1 review
0 helpful votes
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All good
April 15, 2022

All good. Great shipping time. Availability and price esp with mail in rebate!

Date of experience: April 15, 2022
California
2 reviews
0 helpful votes
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Always best info and prices
April 15, 2022

You have been my store for decades. Best advice and almost always best price!

Thank you!

Date of experience: April 15, 2022
Florida
1 review
0 helpful votes
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The website chat was convenient and most, navigate and complete order.

Date of experience: April 15, 2022
Florida
2 reviews
0 helpful votes
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Great job.
April 15, 2022

You guys know how to do and you do it well. Nice job!

Date of experience: April 15, 2022
New York
1 review
0 helpful votes
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Hardest part last time was choosing a mechanic, and the shop I chose from your list ended up being not great and charging me double the site quote for tire install... now I've got a local recommendation so the shopping itself was straightforward and easy.

Date of experience: April 15, 2022
Pennsylvania
1 review
0 helpful votes
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Continental tires
April 15, 2022

Very easy - the online tool to help select tires based onhow I drive was great!

However two of the four tires arrived with sidewalls that were deformed somewhat. That gave the installer a hard time when installing, but they were able to successfully install all the tires.

Date of experience: April 15, 2022
New Jersey
1 review
0 helpful votes
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MY New Wheels!
April 15, 2022

Thank You so easy
I love my new wheels. I purchased new tires from one of your installers Robbins & Franke in Cliffside Park NJ. Back in December. I finally wanted to get new wheels. Now My Jeep looks Bad $#*!!
Thank You
Rich

Date of experience: April 15, 2022
New Jersey
1 review
0 helpful votes
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Satisfied
April 15, 2022
Updated review

Easy to navigate, good selection, good price. Better than most other on-line retailers.

Date of experience: April 15, 2022

Great website, easy to navigate
November 30, 2020
Previous review

Great website, easy to navigate.

Date of experience: November 30, 2020
New Jersey
1 review
0 helpful votes
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Order the wrong size
April 15, 2022

I'm just happy they had some Reasonable tires for my car I pray when they come they fit perfect

Date of experience: April 15, 2022
Texas
1 review
0 helpful votes
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TireRack never lets me down
April 15, 2022

I ordered Brembo brakes from tirerack because I trust tirerack. To find that the prices were competitive with other auto parts stores was great and the free shipping is the icing on top.

Date of experience: April 15, 2022
Illinois
1 review
0 helpful votes
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New go to for tires
April 15, 2022

Finding tires was pretty simple and straightforward and received them in less than a week. Customer service was great too.

Date of experience: April 15, 2022
Massachusetts
1 review
0 helpful votes
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Dependable
April 15, 2022

Fast n easy. Very reliable with exactly what I was looking for.The price I guess it is what is is for convenience.

Date of experience: April 15, 2022
Texas
1 review
0 helpful votes
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Returning customer - multiple times!
April 15, 2022
Updated review

Ordered from Tire Rack before, and liked it. Now, it is even better. Helpful information about ALL the available tires; EXCELLENT help via chat! And an opportunity to choose how much I want to spend on the tires, not a single choice from a dealer ("Sorry, that's all we carry in your size")

Date of experience: April 15, 2022

Easy to find what I needed
April 7, 2020
Previous review

Easy to find what I needed.

Date of experience: April 7, 2020
Illinois
1 review
0 helpful votes
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Tire rack
April 15, 2022

Site is easy to use, with many options. Ordering was not complicated, and merchandise arrived fast and in great shape.

Date of experience: April 15, 2022