Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have always placed high regard for your website and the shopping process
One of the most user friendly interfaces among online retailers. Comparisons are super easy.
Quick and easy! Good price and hassle free. Would recommend to friends.
Military discount would be nice, I know alot of other retailers do show appreciation for those who have served
Good options and pricing. Also installer choices are convenient.
Good selection. Wish I could get PIAA wipers for both my vehicles but only found them for one.
Really like the online wheel selection tool w/view of vehicle! I was able to easily select my rims/tires and they setup everything for me! Just had to install! No shop needed! Awesome!
Quick and easy to order! Best experience ever buying tires! I ordered them on a Saturday evening, they were delivered on Tuesday and I went and had them installed on Wednesday. No stress, no hassle! I will never buy tires any other way!
Very satisfied, from ordering online to picking them up everything was prompt and professional!
So far so good really liked the visualizer to see the wheels on my vehicle
Recived them in short time had a Installer put on and all set and looking good
Tire Rack provides a ton of informative information, I appreciate all the info available. Keep up the GREAT work!
Good so far happy with the tire and the delivery was fast
Everything went as expected but I have received no update on the tire rebate
Very good. The unbelievable options and selections as well as the approved service stations is a definite asset even though some of us may have established specialty shops or dealerships that may or may not be on your 9,000+ list for customer service.
I love tirerack, especially if im very lazy to go find a place and order
Awesome, fast and easy navigation of website
Always great to shop at TireRack.com
Appreciate the test track comparisons and research. Two-day shipping! No brick and mortar store can come close to price.
The website has clear and voluminous data that enables a user to efficiently obtain information.
Great experience every time! 0% for 6 months, easy shopping, no salesman hassling me or trying to upsell me something.
Great way to buy tires. Fast easy and convenient!
Ordered one day and received the following day.
Easy to order and convenient. It was a pleasure to shop because I was able to find information on all types of tires. Made it possible for me to weigh the pros and cons of each tire.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

