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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,825
shipping
28,789
quality
29,349
This company responds to reviews on average within 1 day

Instant Feedback

530,884 reviews

We monitor reviews for authenticity

Iowa
1 review
0 helpful votes
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21 Crosstrek
May 1, 2022
Updated review

I have always placed high regard for your website and the shopping process

Date of experience: May 1, 2022

One of the most user friendly interfaces among online...
June 11, 2021
Previous review

One of the most user friendly interfaces among online retailers. Comparisons are super easy.

Date of experience: June 11, 2021
Alabama
1 review
0 helpful votes
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Tire's
May 1, 2022

Quick and easy! Good price and hassle free. Would recommend to friends.

Date of experience: May 1, 2022
Pennsylvania
2 reviews
0 helpful votes
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Fast and always reliable
May 1, 2022

Military discount would be nice, I know alot of other retailers do show appreciation for those who have served

Date of experience: May 1, 2022
Oklahoma
1 review
0 helpful votes
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Great first time experience
May 1, 2022
Updated review

Good options and pricing. Also installer choices are convenient.

Date of experience: May 1, 2022

Good selection
November 20, 2019
Previous review

Good selection. Wish I could get PIAA wipers for both my vehicles but only found them for one.

Date of experience: November 20, 2019
Florida
2 reviews
0 helpful votes
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Go
May 1, 2022

Great delivery and prompt installation by Tire Kingdom

Date of experience: May 1, 2022
Texas
1 review
0 helpful votes
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What you want... quck!
May 1, 2022

Really like the online wheel selection tool w/view of vehicle! I was able to easily select my rims/tires and they setup everything for me! Just had to install! No shop needed! Awesome!

Date of experience: April 30, 2022
Alabama
1 review
0 helpful votes
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Satisfied Customer
May 1, 2022

Easy enough for my wife to do.
That's the reason we ordered them.

Date of experience: April 30, 2022
California
1 review
0 helpful votes
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Easiest Tire purchase EVER!
May 1, 2022

Quick and easy to order! Best experience ever buying tires! I ordered them on a Saturday evening, they were delivered on Tuesday and I went and had them installed on Wednesday. No stress, no hassle! I will never buy tires any other way!

Date of experience: April 30, 2022
Georgia
1 review
0 helpful votes
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Very satisfied, from ordering online to picking them up everything was prompt and professional!

Date of experience: April 30, 2022

Thank you4
April 21, 2022
Previous review

Thank you4

Date of experience: April 21, 2022
Illinois
1 review
0 helpful votes
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Easy
May 1, 2022

So far so good really liked the visualizer to see the wheels on my vehicle

Recived them in short time had a Installer put on and all set and looking good

Date of experience: April 30, 2022
Florida
1 review
0 helpful votes
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Tire Rack provides a ton of informative information, I appreciate all the info available. Keep up the GREAT work!

Date of experience: April 30, 2022
Virginia
1 review
0 helpful votes
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Good job
April 30, 2022

Good so far happy with the tire and the delivery was fast

Date of experience: April 30, 2022
New York
1 review
0 helpful votes
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Everything was good
April 30, 2022

Everything went as expected but I have received no update on the tire rebate

Date of experience: April 30, 2022
Idaho
1 review
0 helpful votes
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This is why...
April 30, 2022

Very good. The unbelievable options and selections as well as the approved service stations is a definite asset even though some of us may have established specialty shops or dealerships that may or may not be on your 9,000+ list for customer service.

Date of experience: April 30, 2022
California
1 review
0 helpful votes
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Love the Rack!
April 30, 2022
Updated review

I love tirerack, especially if im very lazy to go find a place and order

Date of experience: April 30, 2022

Awesome, fast and easy navigation of website
November 25, 2021
Previous review

Awesome, fast and easy navigation of website

Date of experience: November 25, 2021

Always great to shop at TireRack.com
April 17, 2020
Previous review

Always great to shop at TireRack.com

Date of experience: April 16, 2020
South Carolina
1 review
0 helpful votes
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Repeat customer
April 30, 2022

Appreciate the test track comparisons and research. Two-day shipping! No brick and mortar store can come close to price.

Date of experience: April 30, 2022
New Jersey
1 review
0 helpful votes
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As promised
April 30, 2022

The website has clear and voluminous data that enables a user to efficiently obtain information.

Date of experience: April 30, 2022
New York
1 review
0 helpful votes
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Perfect
April 30, 2022

It was great, fast and convenient. Right on time. Great service. Tires are perfect

Date of experience: April 30, 2022
South Carolina
1 review
0 helpful votes
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Quick and easy!
April 30, 2022
Updated review

Great experience every time! 0% for 6 months, easy shopping, no salesman hassling me or trying to upsell me something.

Date of experience: April 30, 2022

Love this place!
October 27, 2021
Previous review

Great way to buy tires. Fast easy and convenient!
Ordered one day and received the following day.

Date of experience: October 27, 2021
Florida
1 review
0 helpful votes
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PBK
April 30, 2022
Updated review

Easy to order and convenient. It was a pleasure to shop because I was able to find information on all types of tires. Made it possible for me to weigh the pros and cons of each tire.

Date of experience: April 30, 2022

Quick and easy
February 25, 2022
Previous review

Quick and easy.

Date of experience: February 25, 2022