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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,674
shipping
28,638
quality
29,198
This company responds to reviews on average within 1 day

Instant Feedback

528,302 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Great prices
September 27, 2025

Fast shipping, accurate product info good selection

Date of experience: September 18, 2025
Minnesota
1 review
0 helpful votes
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EASY
September 27, 2025

I Always use tire rack for the value and selection

Date of experience: September 17, 2025
Minnesota
1 review
0 helpful votes
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Tire pick up
September 27, 2025

Great service. Quick and easy. Love getting to pick up.

Date of experience: September 23, 2025
Mississippi
1 review
0 helpful votes
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Fast shipping and great prices
September 27, 2025

Always have had a great experience. The only place I buy my tires from.

Date of experience: September 17, 2025
Maryland
1 review
0 helpful votes
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My tire place
September 27, 2025

Tire rack has so many great options, I enjoy shopping for tires from them.

Date of experience: September 17, 2025
Florida
1 review
0 helpful votes
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Right Tires, Right on Time
September 27, 2025
Updated review

It was easy to order my tires since they are listed in my account profile with vehicles. The tires showed up on time, as expected.

Date of experience: September 8, 2025

Quick and easy.
September 18, 2025
Previous review

I was able to quickly pull up my vehicle, select the tires, and have them shipped to the saved address of my mechanic.

Date of experience: September 8, 2025
Wisconsin
1 review
0 helpful votes
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Tyvm
September 27, 2025

Tires are great, I had them put on at firestone in 2019. Delivery was spot on. Counting on that again in 2025

Date of experience: November 1, 2019
District of Columbia
1 review
0 helpful votes
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Great customer service
September 27, 2025

I always buy my tires from Tire Rack and I have never had any issues with order. They always deliver on time.

Date of experience: September 17, 2025
Virginia
1 review
0 helpful votes
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Tire Rack has been reliable for us.
September 27, 2025

Tire Rack has provided us with excellent service and customer service throughout the years, and we are looking forward to that same standard of service with today's order.

Date of experience: September 17, 2025
Illinois
1 review
0 helpful votes
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Price changed apparently overnight although I could have sworn it was only earlier today. In any case, Austin helped via chat and honored the price that had me going to Tire Rack in the first place.

Date of experience: September 17, 2025
California
1 review
0 helpful votes
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Grateful for warranty
September 27, 2025

Glad I am able to replacce my tire without headache. Love the deliver to installer option.

Date of experience: September 17, 2025
Massachusetts
1 review
0 helpful votes
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Fast ship - Great prices
September 27, 2025

Fast ship - Great prices. Great customer service support.

Date of experience: June 22, 2022
Pennsylvania
1 review
0 helpful votes
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Easy to use website...
September 27, 2025

... although it seemed to be responding a little slow

Date of experience: September 17, 2025
Maryland
2 reviews
0 helpful votes
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Great tires, fair prices.
September 27, 2025

Couldn't be happier with the tires and the over night service. Only thing missing is the warranty card. It was supposed to be delivered the next day and I have not received it.

Date of experience: September 19, 2025
Michigan
1 review
0 helpful votes
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GOOD TIRE, GOOD SERVICE
September 27, 2025

ORDERED HANKOOK TIRES FOR DAUGHTERS 2017 EQUINOX, SHE LOVED THE TIRES IN ALL ASPECTS. DEALER INSTALLED NOTED QUALITY OF TIRE AT TIME OF INSTALLATION

Date of experience: March 24, 2020
New Jersey
1 review
0 helpful votes
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Painless again
September 27, 2025
Updated review

Went on line found what I needed had zero problems

Date of experience: September 17, 2025

Love this company
September 23, 2025
Previous review

I have been buying tires from this company for over 20 yrs. Never had one problem

Date of experience: September 13, 2025
Georgia
1 review
0 helpful votes
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Always a good experience
September 27, 2025
Updated review

Love the good prices and the free road hazard coverage. Never a problem ordering tires online.

Date of experience: September 17, 2025

Always a great experience w/ Tire Rack
June 13, 2025
Previous review

Easy to navigate website, find the right tires, and easy ordering

Date of experience: June 3, 2025
Illinois
1 review
0 helpful votes
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Quick, Easy
September 27, 2025

It's helpful to have options for delivery, payment, and scheduling all in one place.

Date of experience: September 17, 2025
Illinois
2 reviews
0 helpful votes
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Always have what I need
September 27, 2025

This is the third time that I have purchased tires from Tire Rack. I love the feature that suggests the appropriate tires for my vehicle and the side by side comparison. No complaints with delivery of options for installation. Each time I was able to choose a payment option that was appropriate to my situation. I recommend Tire Rack to everyone.

Date of experience: July 7, 2015
California
1 review
0 helpful votes
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Always Quick and Easy
September 27, 2025
Updated review

We love Tire Rack! The ability to pick up your order locally is convenient and saves you money.

Date of experience: September 17, 2025

10/10
September 16, 2025
Previous review

Always a great experience. Pick up locally and save. Consistently good quality products and decent pricing.

Date of experience: September 6, 2025