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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Always have had a great experience. The only place I buy my tires from.
Tire rack has so many great options, I enjoy shopping for tires from them.
It was easy to order my tires since they are listed in my account profile with vehicles. The tires showed up on time, as expected.
I was able to quickly pull up my vehicle, select the tires, and have them shipped to the saved address of my mechanic.
I always buy my tires from Tire Rack and I have never had any issues with order. They always deliver on time.
Tire Rack has provided us with excellent service and customer service throughout the years, and we are looking forward to that same standard of service with today's order.
Price changed apparently overnight although I could have sworn it was only earlier today. In any case, Austin helped via chat and honored the price that had me going to Tire Rack in the first place.
Glad I am able to replacce my tire without headache. Love the deliver to installer option.
Fast ship - Great prices. Great customer service support.
Couldn't be happier with the tires and the over night service. Only thing missing is the warranty card. It was supposed to be delivered the next day and I have not received it.
ORDERED HANKOOK TIRES FOR DAUGHTERS 2017 EQUINOX, SHE LOVED THE TIRES IN ALL ASPECTS. DEALER INSTALLED NOTED QUALITY OF TIRE AT TIME OF INSTALLATION
Went on line found what I needed had zero problems
I have been buying tires from this company for over 20 yrs. Never had one problem
Love the good prices and the free road hazard coverage. Never a problem ordering tires online.
Easy to navigate website, find the right tires, and easy ordering
It's helpful to have options for delivery, payment, and scheduling all in one place.
This is the third time that I have purchased tires from Tire Rack. I love the feature that suggests the appropriate tires for my vehicle and the side by side comparison. No complaints with delivery of options for installation. Each time I was able to choose a payment option that was appropriate to my situation. I recommend Tire Rack to everyone.
We love Tire Rack! The ability to pick up your order locally is convenient and saves you money.
Always a great experience. Pick up locally and save. Consistently good quality products and decent pricing.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

