Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It's easy to shop for an compare tires. Most delivered by the next day
Tires and wheels came as promised, best price and everything worked perfectly. Would definitely recommend to everyone.
Complete information to make a decision, ease of ordering and shipping
Just general purchases of truck and car tires for me, my brother and son all completed quickly and professionally.
Free shipping is great, always have the tires I need in stock
Always an easy experience when tire shopping. Fast and free shipping is a huge bonus
This is the first time I have a tire replaced by Tire Rack and it was completely painless all on line and very professional
THIS IS NOT A GOOD REVIEW SYSTEM NOT USER FRIENDLY ITS THE WORST PART OF PLACING THIS ORDER
I've used tire rack for over 15 years. Still the best, most informative shop out there!
All good - this is my 5th set of tires thru you folks.
Same, great product selection and prices with quick shipping
As many times before, always the best products, pricing and customer service as well as best road hazard coverage.
Always the best pricing and best service. Shipping is free and very fast.
Ordering on-line is simple. Info on tires is useful. Prices are competitive. And prompt shipping.
User-friendly website, good selection, good prices, quick delivery.
Tire Rack provides the shopper with a lot of information on the site to make the purchasing decision easier.
Had a blowout without a spare. Tires were delivered within a couple of days. Very convenient and fast delivery.
Always great price, always great service. Great research available.
I've been a tire rack customer for years now, never had an issue, great service and convenience
My 2015 BMW needed new tires, I was not interested in continuing with run-flats, front desk professional@ Atlantic Autowerks LTD. recommended I purchase tires from TIRE RACK and have them delivered to Atlantic Autowerks, the tires were sale-priced Bridgestones delivered in two days, and now they're installed. The entire transaction was non-problematic, no issues, I'm very satisfied with TIRE RACK and with Atlantic Autowerks.
Your service has always been great and your website works very well. For a car enthusiast, you guys arw great!
Easy search options and great delivery and installation options.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

