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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I found some high rated tires a couple of years old. Tires are good for 6 to 7 years from the time of manufacture.
Have ordered about 3-4 sets of tires from Tire Rack
For selection, service, and just great information to help you make the best decision for your vehicle. Tire Rack is the GOAT.
I've ordered summer & winter tires from Tire Rack for a very long time. You are still my "go-to" tire source!
Thanks for the fast shipping and on top of that free shipping. That's awesome. For sure we will deal again in the future.
Smoth transition and very quick shipping. I'm always buying the tires with you guys and I have no complaints.
I've ordered from tire rack for years and they are great. Only once had a road side warranty issue and they covered it like they said. My go to place now.
Ended up needing to use warranty due to a blow out, had no issues doing so
Ordered studded snow tires for our Dodge truck. Saved almost $170 over other local tire stores for a better tire.
Easy to navigate and good overall buying experience
The Tire Rack website made it super easy to compare a variety of snow tires available for my Golf GTI, and shipping was FREE!
Fixing up a 30+ year old car so wheels and tyres aren't as common as they once were
I have purchased tires from tire rack for the last ten year. I have never had any issues with tires from them or delivery. Delivery has always been within the stated time frame or sooner.
To file a claim I shouldn't have to pay for a warranty tire or should I have to wait to be mailed a check when you take my money out instantly
I've ordered several times with always stellar results!
Perfect fitment, I've used HPS pads before and they rock for street and autocross/track use. Be aware when I ordered a set for my NB miata the pads did not come with new pad hardware, so I had to reuse my abutment clips.
Love using the website it gives me plenty of choices and i choose what i like the best rather than some dude standing behind the counter.
I love shopping with Tire Rack. The turn around time is the best, and they always have my tires in at a very reasonable price. Thank you Tire Rack! I always recommend them to everyone!
I wanted an upgrade that didn't break the bank I loved how fast they came in and easy it was to do the break in
It's easy to shop for an compare tires. Most delivered by the next day
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Thank you for sharing your experience, Johnson. We're continuously looking for ways to improve our claim process and your feedback about payment timing is valuable; we strive to make any resolution as smooth and fair as possible. Please reach out directly if you'd like to discuss your situation further so we can assist you promptly.