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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,681
shipping
28,645
quality
29,205
This company responds to reviews on average within 1 day

Instant Feedback

528,366 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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I found some high rated tires a couple of years old. Tires are good for 6 to 7 years from the time of manufacture.

Date of experience: September 18, 2025
Alabama
1 review
0 helpful votes
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Great
September 28, 2025

Have ordered about 3-4 sets of tires from Tire Rack

Date of experience: September 18, 2025
California
1 review
0 helpful votes
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You can't beat Tire Rack
September 28, 2025

For selection, service, and just great information to help you make the best decision for your vehicle. Tire Rack is the GOAT.

Date of experience: September 18, 2025
New Hampshire
1 review
0 helpful votes
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Great service year after year
September 28, 2025

I've ordered summer & winter tires from Tire Rack for a very long time. You are still my "go-to" tire source!

Date of experience: September 18, 2025
Illinois
1 review
0 helpful votes
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That was fast
September 28, 2025
Updated review

Thanks for the fast shipping and on top of that free shipping. That's awesome. For sure we will deal again in the future.

Date of experience: September 24, 2025

Great prices
July 11, 2025
Previous review

Smoth transition and very quick shipping. I'm always buying the tires with you guys and I have no complaints.

Date of experience: April 30, 2020
Pennsylvania
1 review
0 helpful votes
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Happy
September 28, 2025
Updated review

I've ordered from tire rack for years and they are great. Only once had a road side warranty issue and they covered it like they said. My go to place now.

Date of experience: September 18, 2025

Great price
November 16, 2024
Previous review

Ended up needing to use warranty due to a blow out, had no issues doing so

Date of experience: November 6, 2024
Montana
1 review
0 helpful votes
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Happy customer
September 28, 2025

Ordered studded snow tires for our Dodge truck. Saved almost $170 over other local tire stores for a better tire.

Date of experience: October 3, 2023
Florida
1 review
0 helpful votes
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Easy affordable fast
September 28, 2025

All orders have arrived quickly good prices wow overnight

Date of experience: September 19, 2025
Colorado
1 review
0 helpful votes
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Great Experience
September 28, 2025

Easy to navigate and good overall buying experience

Date of experience: September 18, 2025
Massachusetts
2 reviews
0 helpful votes
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Tire purchasing made easy
September 28, 2025

The Tire Rack website made it super easy to compare a variety of snow tires available for my Golf GTI, and shipping was FREE!

Date of experience: September 18, 2025
Montana
1 review
0 helpful votes
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Limited choices
September 28, 2025

Fixing up a 30+ year old car so wheels and tyres aren't as common as they once were

Date of experience: September 18, 2025
Virginia
2 reviews
0 helpful votes
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Tire Rack is great to deal with.
September 28, 2025

I have purchased tires from tire rack for the last ten year. I have never had any issues with tires from them or delivery. Delivery has always been within the stated time frame or sooner.

Date of experience: September 18, 2025
Missouri
1 review
0 helpful votes
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Better system
September 28, 2025

To file a claim I shouldn't have to pay for a warranty tire or should I have to wait to be mailed a check when you take my money out instantly

Date of experience: September 18, 2025
Rachel R. — TireRack Rep
6 months ago

Thank you for sharing your experience, Johnson. We're continuously looking for ways to improve our claim process and your feedback about payment timing is valuable; we strive to make any resolution as smooth and fair as possible. Please reach out directly if you'd like to discuss your situation further so we can assist you promptly.

Illinois
1 review
0 helpful votes
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Returns
September 28, 2025

Unmounted tires in original packaging should be able to be returned within 6 months. Not 90 days

Date of experience: September 18, 2025
Ohio
1 review
0 helpful votes
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Online service is awesome!
September 28, 2025

I've ordered several times with always stellar results!

Date of experience: November 18, 2022
Ohio
1 review
0 helpful votes
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Excellent, but no hardware
September 28, 2025

Perfect fitment, I've used HPS pads before and they rock for street and autocross/track use. Be aware when I ordered a set for my NB miata the pads did not come with new pad hardware, so I had to reuse my abutment clips.

Date of experience: September 24, 2025
Florida
1 review
0 helpful votes
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Easy and fast
September 28, 2025

Love using the website it gives me plenty of choices and i choose what i like the best rather than some dude standing behind the counter.

Date of experience: September 18, 2025
Maryland
1 review
0 helpful votes
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Never Disappointed
September 28, 2025

I love shopping with Tire Rack. The turn around time is the best, and they always have my tires in at a very reasonable price. Thank you Tire Rack! I always recommend them to everyone!

Date of experience: September 18, 2025
Texas
2 reviews
0 helpful votes
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2001 chevy
September 28, 2025

I wanted an upgrade that didn't break the bank I loved how fast they came in and easy it was to do the break in

Date of experience: September 24, 2025
New York
1 review
0 helpful votes
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It's easy to shop for an compare tires. Most delivered by the next day

Date of experience: September 18, 2025