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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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My last experience with Tire Rack involved a return. I had ordered tires with an aspect ratio far too high to fit on my car. I was not looking forward to trying to get them sent back because returns are usually a hassle. After considering selling the tires for a loss and ordering new ones I decided to reach out to customer service about the return. The process was the easiest I have had. The service associate took care of all the details, all I had to do was wait for a UPS driver to come by with return labels, stick them on the tires and then let UPS pick them up. I got a full refund and didn't pay anything for the return shipping. I promptly ordered a new set in the correct aspect ratio.
I was very impressed with the quality of service and my opinion of Tire Rack went up even higher than before. This is how business should be conducted. Effortless on my part and I would highly recommend anyone asking to check out TireRack.com.
I needed new tires for my 2021 Toyota Tundra 1794. I don't drive it much—mostly keep it for hauling or the occasional trip—so I wanted something quiet, long-lasting, and comfortable on the highway. No off-road nonsense, just pavement use in Texas.
Picked the Bridgestone Dueler H/L Alenza Plus in P275/55R20 after comparing a bunch on TireRack. Price was good at $208 each (even better after the $80 rebate mail-in—no credit card needed). Set came to about $754 total after rebate. Free road hazard protection was a nice bonus.
Ordering was easy. Site showed real stock and clear delivery dates. Tires showed up fast—delivered right on time to my door in Arlington. Packaging was solid, no damage.
Mounted them at Discount Tire locally (they matched the price). Ride is smooth and quiet, just like the old stock Bridgestones but fresher. No road noise at highway speeds. Handles wet roads well so far, and the 80k warranty gives peace of mind since I put low miles on the truck.
TireRack made it simple from start to finish.
By now a customer should get a rebate included in the price during checkout, even if it includes filling a form, the whole transaction should be included instead of having to do it separately
Previously did business with TireRack and now back!
I like the ease of service and options to buy tires and that my installer is one of their preferred vendors.
Fast and reliable always a convenient option for convention tire shopping
I've used the tire rack mobile installer a few times in the past. They were on time and fast. Very nice crew.
Tire Rack is always the best. I have tried cheaper "bargain" online wheel and tire shops, and found that you truly get what you get what you pay for. The advice, shipping and service with TR is unparalleled.
Every time that I have used Tire Rack to buy tires, the experience has been easy, quick and great. Price is usually better than anywhere else.
Tire rack always has a great selection at excellent prices
I was able to find the correct TPMS for my vehicle quickly while I looked for new wheels. I was able to quickly purchase the new TPMS and I had them the next day. I have since ordered new wheels and will get everything together at my tire shop.
Ease of use for website and vehicle specific items
Spoke to Bruno. He helped me get through making that purchase today and I felt confident in what I bought and where the tires are gonna be shipped to and installed and I'm pleased that they work with Affirm.to pay later
I like shopping on tirerack.com as it has all to info you need to research all kinds of tires from performance, off-road, winter and even classic tires.
Tire Rack is always a good experience. They even called me on an order because they noticed I had not selected the right tire online. Fast shipping is also great. THANK YOU
This is my third or fourth time ordering tires from Tire Rack. Have always been satisfied with their prices and the inclusion of the road hazard assistance for free.
No problems, smooth transition, a lot of options to choose from
I bought four tires from them less than a year ago, and I was just told that both front tires already need to be replaced. I called to ask if they were under warranty, and to my surprise the only coverage was for road hazards. Just a heads up to make sure the tires you buy come with a mileage warranty.
Luke was so great at recommending tires for my vehicle. He was knowledgeable and friendly and even got me $100 back!
Always have a good time browsing on the website. Love the fact you guys actually test tires on the track also.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Hi Tia, thank you for sharing your feedback and thank you for sticking with us.