Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,246
value
28,643
shipping
28,607
quality
29,167
This company responds to reviews on average within 1 day

Instant Feedback

527,603 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Anthony R.
Unfollow Anthony R.
Share Review
Report Review

Excellent customer service
March 14, 2026

My last experience with Tire Rack involved a return. I had ordered tires with an aspect ratio far too high to fit on my car. I was not looking forward to trying to get them sent back because returns are usually a hassle. After considering selling the tires for a loss and ordering new ones I decided to reach out to customer service about the return. The process was the easiest I have had. The service associate took care of all the details, all I had to do was wait for a UPS driver to come by with return labels, stick them on the tires and then let UPS pick them up. I got a full refund and didn't pay anything for the return shipping. I promptly ordered a new set in the correct aspect ratio.

I was very impressed with the quality of service and my opinion of Tire Rack went up even higher than before. This is how business should be conducted. Effortless on my part and I would highly recommend anyone asking to check out TireRack.com.

Date of experience: July 18, 2024
1 review
0 helpful votes
Follow James B.
Unfollow James B.
Share Review
Report Review

Great prices
March 14, 2026

Bought 8 tires for two different cars and best tires for prices

Date of experience: March 4, 2026
Texas
2 reviews
0 helpful votes
Follow Billy D.
Unfollow Billy D.
Share Review
Report Review

Always super easy to choose new tires.
March 14, 2026
Updated review

I needed new tires for my 2021 Toyota Tundra 1794. I don't drive it much—mostly keep it for hauling or the occasional trip—so I wanted something quiet, long-lasting, and comfortable on the highway. No off-road nonsense, just pavement use in Texas.
Picked the Bridgestone Dueler H/L Alenza Plus in P275/55R20 after comparing a bunch on TireRack. Price was good at $208 each (even better after the $80 rebate mail-in—no credit card needed). Set came to about $754 total after rebate. Free road hazard protection was a nice bonus.
Ordering was easy. Site showed real stock and clear delivery dates. Tires showed up fast—delivered right on time to my door in Arlington. Packaging was solid, no damage.
Mounted them at Discount Tire locally (they matched the price). Ride is smooth and quiet, just like the old stock Bridgestones but fresher. No road noise at highway speeds. Handles wet roads well so far, and the 80k warranty gives peace of mind since I put low miles on the truck.
TireRack made it simple from start to finish.

Date of experience: March 4, 2026

No issues
January 30, 2026
Previous review

No issues. Great deal!
Need 20 characters for this.

Date of experience: January 20, 2026
1 review
0 helpful votes
Follow Jamaine G.
Unfollow Jamaine G.
Share Review
Report Review

Not Getting Rebate when Purchasing
March 14, 2026

By now a customer should get a rebate included in the price during checkout, even if it includes filling a form, the whole transaction should be included instead of having to do it separately

Date of experience: March 4, 2026
Pennsylvania
1 review
0 helpful votes
Follow MATTHEW Z.
Unfollow MATTHEW Z.
Share Review
Report Review

Excellent Options on Tirtes
March 14, 2026

Previously did business with TireRack and now back!

Date of experience: March 4, 2026
Pennsylvania
1 review
0 helpful votes
Follow Jacob M.
Unfollow Jacob M.
Share Review
Report Review

Tire Order for Chrysler 200
March 14, 2026

I like the ease of service and options to buy tires and that my installer is one of their preferred vendors.

Date of experience: March 4, 2026
1 review
0 helpful votes
Follow TRACY S.
Unfollow TRACY S.
Share Review
Report Review

Good service/goods for the $.
March 14, 2026

Fast and reliable always a convenient option for convention tire shopping

Date of experience: March 4, 2026
1 review
0 helpful votes
Follow Kevin W.
Unfollow Kevin W.
Share Review
Report Review

Mobile Installation
March 14, 2026

I've used the tire rack mobile installer a few times in the past. They were on time and fast. Very nice crew.

Date of experience: May 9, 2025
New York
1 review
0 helpful votes
Follow JASON E.
Unfollow JASON E.
Share Review
Report Review

Always excellent!
March 14, 2026

Tire Rack is always the best. I have tried cheaper "bargain" online wheel and tire shops, and found that you truly get what you get what you pay for. The advice, shipping and service with TR is unparalleled.

Date of experience: March 4, 2026
New York
1 review
0 helpful votes
Follow David L.
Unfollow David L.
Share Review
Report Review

Great & Easy Experience
March 14, 2026

Every time that I have used Tire Rack to buy tires, the experience has been easy, quick and great. Price is usually better than anywhere else.

Date of experience: March 4, 2026
New York
2 reviews
2 helpful votes
Follow Keith H.
Unfollow Keith H.
Share Review
Report Review

Great selection, quick shipping
March 14, 2026
Updated review

Tire rack always has a great selection at excellent prices

Date of experience: March 4, 2026

Great work!
October 4, 2023
Previous review

Great work!

Date of experience: October 4, 2023
Minnesota
1 review
0 helpful votes
Follow Jon B.
Unfollow Jon B.
Share Review
Report Review

TPMS
March 14, 2026
Updated review

I was able to find the correct TPMS for my vehicle quickly while I looked for new wheels. I was able to quickly purchase the new TPMS and I had them the next day. I have since ordered new wheels and will get everything together at my tire shop.

Date of experience: March 4, 2026

Ease of use for website and vehicle specific items
March 5, 2026
Previous review

Ease of use for website and vehicle specific items

Date of experience: February 23, 2026
1 review
0 helpful votes
Follow Amanda B.
Unfollow Amanda B.
Share Review
Report Review

Amazing customer service
March 14, 2026

Spoke to Bruno. He helped me get through making that purchase today and I felt confident in what I bought and where the tires are gonna be shipped to and installed and I'm pleased that they work with Affirm.to pay later

Date of experience: March 4, 2026
Washington
1 review
0 helpful votes
Follow Perry L.
Unfollow Perry L.
Share Review
Report Review

I like shopping on tirerack.com as it has all to info you need to research all kinds of tires from performance, off-road, winter and even classic tires.

Date of experience: March 4, 2026
1 review
0 helpful votes
Follow Craig P.
Unfollow Craig P.
Share Review
Report Review

Thanks Tire Rack
March 14, 2026

Tire Rack is always a good experience. They even called me on an order because they noticed I had not selected the right tire online. Fast shipping is also great. THANK YOU

Date of experience: March 4, 2026
1 review
0 helpful votes
Follow Francisco E.
Unfollow Francisco E.
Share Review
Report Review

Easy
March 14, 2026

This is my third or fourth time ordering tires from Tire Rack. Have always been satisfied with their prices and the inclusion of the road hazard assistance for free.

Date of experience: March 4, 2026
1 review
0 helpful votes
Follow Stephen Z.
Unfollow Stephen Z.
Share Review
Report Review

Very easy and great service
March 14, 2026

No problems, smooth transition, a lot of options to choose from

Date of experience: October 4, 2024
District of Columbia
1 review
0 helpful votes
Follow Tia G.
Unfollow Tia G.
Share Review
Report Review

Great tire prices BUT!
March 14, 2026

I bought four tires from them less than a year ago, and I was just told that both front tires already need to be replaced. I called to ask if they were under warranty, and to my surprise the only coverage was for road hazards. Just a heads up to make sure the tires you buy come with a mileage warranty.

Date of experience: February 21, 2026
Elise B. TireRack Rep
3 weeks ago

Hi Tia, thank you for sharing your feedback and thank you for sticking with us.

1 review
0 helpful votes
Follow Ani B.
Unfollow Ani B.
Share Review
Report Review

Fast and easy
March 14, 2026

Luke was so great at recommending tires for my vehicle. He was knowledgeable and friendly and even got me $100 back!

Date of experience: March 4, 2026
1 review
0 helpful votes
Follow John M.
Unfollow John M.
Share Review
Report Review

Great tires and information.
March 14, 2026

Always have a good time browsing on the website. Love the fact you guys actually test tires on the track also.

Date of experience: March 4, 2026