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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Ordering on-line is simple. Info on tires is useful. Prices are competitive. And prompt shipping.
User-friendly website, good selection, good prices, quick delivery.
Tire Rack provides the shopper with a lot of information on the site to make the purchasing decision easier.
Had a blowout without a spare. Tires were delivered within a couple of days. Very convenient and fast delivery.
Always great price, always great service. Great research available.
I've been a tire rack customer for years now, never had an issue, great service and convenience
My 2015 BMW needed new tires, I was not interested in continuing with run-flats, front desk professional@ Atlantic Autowerks LTD. recommended I purchase tires from TIRE RACK and have them delivered to Atlantic Autowerks, the tires were sale-priced Bridgestones delivered in two days, and now they're installed. The entire transaction was non-problematic, no issues, I'm very satisfied with TIRE RACK and with Atlantic Autowerks.
Your service has always been great and your website works very well. For a car enthusiast, you guys arw great!
Easy search options and great delivery and installation options.
It was a pleasant experience easy to navigate no issues with the order or delivery came on time and I would recommend to friends and family.
The tires are great, although FedEx delayed my order forcing me to reschedule my install appointment. Not Tireracks fault though. 10/10
My last set of tires was Michelin CrossClimate and they were great and lasted a long time. Excellent handling in rain or 4" of snow on country roads. Hopefully these Pirelli will be just as great.
I've always liked the service at Tire Rack; you've earned a lot of good will.
I needed rotors and brake pads. They offer very competitive prices if they have what you need in stock.
GREAT RESEARCH DATA ON TIRES. TRUSTED NAME AND TRUSTED TO DISCOUNT TIRE FOR INSTALLATION. NO ONE DOES IT BETTER.
Great service and always quality tires that work good
Excellent. We received the tires quickly and they look great!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


John, thank you for your kind words about our service and for sharing your experience with the app. We'll look closely at the issue you encountered to improve functionality and make your next visit smoother. We truly appreciate your continued goodwill and feedback.