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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Ordered a set of General A/T X wrapped around Method 316, s for the Silverado. Order was made late Wednesday night just before midnight. Estimated delivery date from them was on Friday. I thought to myself "No Way" But sure enough, a day and a half later they arrived! From Sparks Nevada to San Diego. Mounted, balanced and well protected with cardboard for the shipping journey. I was also very happy that the the manufacturing date on all four tires matched! Included in the package was a new set of lugnuts with a socket and Gorilla telescoping wrench. Bonus on that! Shipping was FREE
Fast efficient good pricing and easy to use. My 1st order and shipment Came without any issues... The only Issue I had with my 1st shipment was since it was a heavy Box my Roters were starting to break through the packaging.
Soo far soo good on the ordering process
It's was quick and easy. I ordered my wheels. I got a service call to confirm the product and any needs of mine. Then the product was shipped.
George made the perfect choice for me. Thanks!
VERY EASY, on the web site, with free shipping, very quick delivery, received 2 days after, Great deal AND NICE PRICES THANKS
Thank you! Pleasant. Timely, professional. Reliable
Easy purchase, and fast delivery. Always order my tires from tire rack
Your webpage is very easy to navigate. Items were easily located. Free shipping is always appreciated.
Very easy to navigate on the website. I found the tire I was looking for that couldn't find in any other place. Excellent custumer service.
Easy to order, especially when you know what you want. Could not find these tires where I usually get them in Ontario. None in stock and unknown when they would be.
Great shopping and product information! My 4th set of tires from Tire Rack and still the best!
Quick and easy, like that I was able to send them to a preferred service center for installation.
Had 2 yr coverage on tires... Claimed one, bad non repairable tire. All went smooth as silk!
Ordered from Tire Rack before like the service and prices... Thumbs Up!
Ordered from Tire Rack before like the service and prices... Thumbs Up!
This was so easy. Your tire selection guide was a big help an actually saved me money over the tire I "thought" I was supposed to buy. Great website... keep up the great work.
Worked with Nick and Tucker and they answered all my questions
Always a good experience with TireRack. I have never been disappointed.
Allways quick and easy at TireRack
Many selections with data to analyze. Web site is a breeze.
I really liked the abundance of information that is available on your site. This helped me with my tire buying decision.
Tire Rack has always been my preferred tire store!
I have purchased tires from you twice before. Always happy!
Not my first time buying tire from u guys are great!
I found the tires I needed quickly and the website is very easy to navigate
Very good service... I've been a customer for 25 years. Very satisfied.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

