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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,823
shipping
28,787
quality
29,347
This company responds to reviews on average within 1 day

Instant Feedback

530,762 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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A Great Place to Shop for Tires
August 29, 2022

Great selection at competitive prices. Website is very informative.

Date of experience: August 29, 2022
North Carolina
1 review
0 helpful votes
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Quick
August 29, 2022

Easy selection process and competitive pricing. Local installer made it even easier.

Date of experience: August 29, 2022
Georgia
1 review
0 helpful votes
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Fast Service!
August 29, 2022

Easy to order, Fast delivery. Have not had the tires mounted yet but they look great.

Date of experience: August 29, 2022
Nevada
1 review
0 helpful votes
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I been buying from tirerack for a minute now and my last experience was terrible one of the tires was bad creating vibrations in my car and they just don't care about it. They say my claim of replacing this tire doesn't proceed cause their warranty doesn't cover this factory issues. Take your business to someone else before this happens to you...

Date of experience: August 29, 2022
Albert K. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.

Idaho
1 review
0 helpful votes
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Extra storage space
August 29, 2022

Easy to use website. Quick shipping. One person installation, but two makes it easy and quick. Good quality product.

Date of experience: August 29, 2022
Arizona
1 review
0 helpful votes
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Great tires at great price
August 29, 2022

Quick and Easy - even allowed shipping to my favorite Tire installer.

Date of experience: August 29, 2022
Illinois
1 review
0 helpful votes
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Choices
August 29, 2022

Not all tires go on vehicles, such as trailer tires. I want my tire installed by a professional, but your website does not allow this for trailer tires.

Date of experience: August 29, 2022
Florida
1 review
2 helpful votes
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Great prices and service
August 29, 2022
Updated review

Very easy to do business with, great prices, fast delivery

Date of experience: August 29, 2022

Very easy to do business with Tire Rack
November 1, 2021
Previous review

Very easy to do business with Tire Rack

Date of experience: November 1, 2021
California
1 review
0 helpful votes
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Quick and easy as usual
August 29, 2022
Updated review

Got everything I needed and found a part that was in stock.

Date of experience: August 29, 2022

Always easy
March 14, 2020
Previous review

Always easy

Date of experience: March 13, 2020
Pennsylvania
1 review
0 helpful votes
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The 2018 Nissan Frontier came with the size order I requested, the 2002 Nissan Frontier XE I have been using that size I order for over 5 years... And I ordered them from tire rack...

Date of experience: August 29, 2022
New York
2 reviews
1 helpful vote
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Couldn't be easier
August 29, 2022
Updated review

Very easy to navigate through the process and employees were very helpful

Date of experience: August 29, 2022

Quick and easy
August 13, 2020
Previous review

Quick and easy

Date of experience: August 12, 2020
California
2 reviews
0 helpful votes
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Service is great!
August 29, 2022
Updated review

Always good, but price increases are bad!
Nice that shipping is free & turn around time is fast

Date of experience: August 29, 2022

Excellent, as always
March 12, 2021
Previous review

Excellent, as always

Date of experience: February 10, 2021
Ohio
2 reviews
0 helpful votes
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Gus is a superstar!
August 29, 2022

Gus was extremely helpful! He worked with me to find a great solution for winter tires/wheels for our Mini Cooper!

Date of experience: August 29, 2022
Georgia
1 review
0 helpful votes
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100% Recommend
August 29, 2022

Great all around service. Most definitely will be a loyal customer

Date of experience: August 29, 2022
Illinois
1 review
0 helpful votes
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New Rubber
August 29, 2022

First time. All worked out just as described. Did not have to wait long at all.

Date of experience: August 29, 2022
Colorado
1 review
0 helpful votes
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Great delivery
August 29, 2022

Quick & easy. I got my order within 3 days as expected.

Date of experience: August 29, 2022
Puerto Rico
1 review
0 helpful votes
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Fast Shipping
August 29, 2022

Real quick ordering! Real easy finding the tire I wanted. And best of all, real quick shipping!

Date of experience: August 29, 2022
Texas
1 review
0 helpful votes
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Fast shipping
August 29, 2022

Fast and easy. The shipping speed for a pair of springs is actually very impressive!

Date of experience: August 29, 2022
Pennsylvania
1 review
0 helpful votes
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With so many choices it is hard to make a decision. With the prices so close, i went with same brand as before.

Date of experience: August 29, 2022
Louisiana
1 review
0 helpful votes
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Great Service
August 29, 2022
Updated review

Your website allowed me to replace defective tire quickly.

Date of experience: August 29, 2022

Shopping was easy
November 11, 2020
Previous review

Shopping was easy.

Date of experience: November 11, 2020