Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,833
shipping
28,797
quality
29,357
This company responds to reviews on average within 1 day

Instant Feedback

531,006 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
Follow Jonatan V.
Unfollow Jonatan V.
Share Review
Report Review

Happy with my new tires
August 30, 2022

Very informative, there's not really much else to say but that my tires feels good drive with.

Date of experience: August 30, 2022
Florida
2 reviews
0 helpful votes
Follow James I.
Unfollow James I.
Share Review
Report Review

Still glad I choose Tire Rack!
August 30, 2022

Great selection. Great prices. Delivered on time as promised. I have no hesitation with recommending Tire Rack for new tire replacement.

Date of experience: August 30, 2022
California
1 review
0 helpful votes
Follow Jonathan N.
Unfollow Jonathan N.
Share Review
Report Review

Awesome Service
August 30, 2022

Great customer service and easy website navigation.

Date of experience: August 30, 2022
Utah
1 review
0 helpful votes
Follow James Y.
Unfollow James Y.
Share Review
Report Review

Delivery signature:
August 30, 2022

I did not sign for the delivery, the truck driver signed. I was not happy because I could do inspection upon receipt.
Fortunately Tires were in good shape so no claim is required.

Date of experience: August 30, 2022
New York
1 review
0 helpful votes
Follow Edward O.
Unfollow Edward O.
Share Review
Report Review

May 2022 I had a blowout on a tire while traveling out of town. My Continental True Contact tires only had 4,000 miles on them and all four were installed by Goldstein Subaru WITH Tire Rack Road Hazard Warranty. I had to use the Dunn Tire store (awesome) to replace due to the urgent nature and being out of town. Call Tire Rack for a claim and they say "Oh no, you need to go through the Dealer for our Hazard Warranty" Dealer says "Oh we don't do that for reimbursements, you need to go through Tire Rack or the Nations Safe Drivers group but they usually want you going through dealer members to get it covered" Called NSD and they say "Oh no you have to go to the dealer and they go through Tire Rack" In the end I get no company to accept responsibility for their Warranty Hazar Coverage on a tire, just excuses and playing it off to the other guy. Loved ya Tire racK the past 30 years but your Road Hazard Protection Warranty is rather unethical! Make it right!

Date of experience: August 30, 2022
Albert K. — TireRack Rep
over a year old

We're sorry to hear that your experience could have been better. A member of our team will be in touch. We'd like to see how we can improve your experience and see if we can help.

Pennsylvania
1 review
0 helpful votes
Follow Shawn K.
Unfollow Shawn K.
Share Review
Report Review

Great tires great service
August 30, 2022
Updated review

Great tires great service. Look forward to purchasing again.

Date of experience: August 30, 2022

Thank you much
August 23, 2022
Previous review

Thank you much.

Date of experience: August 22, 2022

Great Site
August 23, 2022
Previous review

Great Site

Date of experience: August 22, 2022

I always buy tire rack…
August 23, 2022
Previous review

I always buy tire rack…

Date of experience: August 22, 2022
Maryland
1 review
0 helpful votes
Follow Richard A.
Unfollow Richard A.
Share Review
Report Review

Fast and easy
August 30, 2022

Easy to use the site, easy to find the tire I wanted. Delivery was next day to my home. Doesn't get any easier.

Date of experience: August 30, 2022
Tennessee
1 review
0 helpful votes
Follow Allen J.
Unfollow Allen J.
Share Review
Report Review

Happy
August 30, 2022

I am very happy with my purchase. Everything from start to finish was top notch.

Date of experience: August 30, 2022
Texas
1 review
0 helpful votes
Follow allan T.
Unfollow allan T.
Share Review
Report Review

Top notch service as always
August 30, 2022

This is my third set of tires I've bought from TireRack and it's been painless and easy to order with.

Date of experience: August 30, 2022
Ohio
1 review
0 helpful votes
Follow Henry L.
Unfollow Henry L.
Share Review
Report Review

Excellent Again
August 30, 2022

Excellent as always, no muss no fuss. Tires were delivered to installer before I was even available.

Date of experience: August 30, 2022
Kentucky
1 review
0 helpful votes
Follow Gregory X.
Unfollow Gregory X.
Share Review
Report Review

Mixed
August 30, 2022

Super service and delivery. Unfortunately, three of my four white wall tires had black marks on the white areas that would not come out. Not the perfect look that I wanted for my classic car.

Date of experience: August 30, 2022
Pennsylvania
1 review
0 helpful votes
Follow Shawn P.
Unfollow Shawn P.
Share Review
Report Review

New tires!
August 30, 2022
Updated review

Everything went well. The buying experience, the product itself as well as picking the tires up. Everything was smooth.

Date of experience: August 30, 2022

So far so good
January 3, 2021
Previous review

So far so good

Date of experience: January 3, 2021
Washington
1 review
0 helpful votes
Follow Brenda Z.
Unfollow Brenda Z.
Share Review
Report Review

Great
August 30, 2022

Great service, very fast and great product
Very satisfied

Date of experience: August 30, 2022
Georgia
1 review
0 helpful votes
Follow Zakary N.
Unfollow Zakary N.
Share Review
Report Review

91 mazda b2200
September 29, 2022

YOu dont even have my vehicle listed for someone to help me order my wheels and tires. I had to work around your website to even order what I wanted.
Once I called and gave my own dimensions to verify it would fit I was able to get what I need.

Date of experience: August 30, 2022
Illinois
1 review
0 helpful votes
Follow Juan P.
Unfollow Juan P.
Share Review
Report Review

Buying from Tire Rack.com
August 30, 2022
Updated review

Fast, easy and no hassle purchasing from Tirerack.com

Date of experience: August 30, 2022

Fast and easy to order
October 18, 2020
Previous review

Fast and easy to order

Date of experience: October 18, 2020
North Carolina
1 review
0 helpful votes
Follow BRIAN G.
Unfollow BRIAN G.
Share Review
Report Review

Easy and as expected!
August 30, 2022

Quick shipping and easy pickup. No issues and the wheels/tires were as expected.

Date of experience: August 30, 2022
Ohio
1 review
0 helpful votes
Follow William G.
Unfollow William G.
Share Review
Report Review

I like this company. Ordered tires a while back. Good prices, Fast shipping.

Date of experience: August 30, 2022
Tennessee
4 reviews
0 helpful votes
Follow Darren K.
Unfollow Darren K.
Share Review
Report Review

Tacoma Eibach pro stage 2 lift kit
August 29, 2022

Easy to navigate website. Nice selection on suspension lifts. Fast shipping on my order.

Date of experience: August 29, 2022
Georgia
1 review
0 helpful votes
Follow Dawn R.
Unfollow Dawn R.
Share Review
Report Review

Ordering tires was quick and easy. I wish there was a way to safely ship the tires vs. wrapping packing tape around them. Honestly, I thought they would arrive in a box instead of being slung around in a UPS van without any sort of secure packaging. The tires are pretty scuffed up and have hard to remove tape residue on the sides.

Date of experience: August 29, 2022
Florida
1 review
0 helpful votes
Follow DERRICK B.
Unfollow DERRICK B.
Share Review
Report Review

OUTSTANDING
August 29, 2022

Always amazed with your company. Best products in the country.

Date of experience: August 29, 2022