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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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This is my third set of tires I've bought from TireRack and it's been painless and easy to order with.
Excellent as always, no muss no fuss. Tires were delivered to installer before I was even available.
Super service and delivery. Unfortunately, three of my four white wall tires had black marks on the white areas that would not come out. Not the perfect look that I wanted for my classic car.
Everything went well. The buying experience, the product itself as well as picking the tires up. Everything was smooth.
YOu dont even have my vehicle listed for someone to help me order my wheels and tires. I had to work around your website to even order what I wanted.
Once I called and gave my own dimensions to verify it would fit I was able to get what I need.
Fast, easy and no hassle purchasing from Tirerack.com
Quick shipping and easy pickup. No issues and the wheels/tires were as expected.
I like this company. Ordered tires a while back. Good prices, Fast shipping.
Easy to navigate website. Nice selection on suspension lifts. Fast shipping on my order.
Ordering tires was quick and easy. I wish there was a way to safely ship the tires vs. wrapping packing tape around them. Honestly, I thought they would arrive in a box instead of being slung around in a UPS van without any sort of secure packaging. The tires are pretty scuffed up and have hard to remove tape residue on the sides.
Always amazed with your company. Best products in the country.
It was easy to find a nice set of tires. The price was decent and they came in two days. Not bad at all. I will definitely be back for my next set
Website is easy to navigate with great selection of tires!
Tires arrived in 3 days!
Great tools, selection, and services to make the process of getting great wheels and tires seamless from order to install at my local affiliated shop.
* There was a problem with the tpms sensors not scanning, Discount Tire techs said they were "dead" and offered to charge me $60ea for new ones. I got on the phone right away with Tire Rack. While I felt it was highly unlikely that the brand new tpms sensors were bad, I really just wanted to find out a out the process of getting my refund or warranty on replacing them right away. I didn't have the funds to replace them and deal with reimbursement later.
After a fairly long wait time, I was in touch with a rep ( who, now that I think of it; never really got alot of info from me). I explained my situation and was put on hold. All the while they're continuing to put the wheels onto my car (I'm assuming without the tpms set up). Before I know it, the car is done. I'm thinking that I ran out of time to get it fix right away and now I have to deal it for now.
Just as the Discount Tire Assistant Manager is coming up to me, the Tire Rack CS rep also comes back on the phone. They both explain that they were in contact with each other and were about to resolve the issue and the tpms was installed and working.
This is what a good partnership can do.
Did I say seamless?
Lee x4503 was very helpful in selecting the right replacement on-off road tire for my '21 Ford Ranger FX4. I can't wait to get them installed and write a review once they've got some mileage.
Great selection at competitive prices. Website is very informative.
Easy to order, Fast delivery. Have not had the tires mounted yet but they look great.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

